8/10 Good
Janette
Travelled with partner
9 Mar 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location for easy walking distance to the hospital. Luckily with VIP access I received free parking, otherwise I think the parking fee of $25 per night is abit excessive considering we were warned not to leave anything in our vehicle for fear of break-ins (we didn’t have an issue). The parking stalls are extremely tight. The AHS parking is $14.25 for 24 hours. The staff was extremely helpful especially when we extended our stay and at the last minute needed to cancel because my husband was discharged from the hospital early. We had the one bedroom suite. They also may want to work on the heating system, we found the room cold and couldn’t seem to get the thermostat to work and when we advised them they informed us there was a small space heater in the closet - it worked to warm up the room but not an acceptable solution based on the room rates. The walls are also thin (which explains the provided ear plugs on the night stand). We were in room 704 and in the bedroom could clearly hear the people next door (they may have been loud and we only heard them on two of the nights). Despite the minor negatives we still wouldn’t hesitate to stay at this hotel again.
Janette
Stayed 9 nights in Feb 2024