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Comfort Suites Kelowna

3.0 star property
Family-friendly 3-star hotel near Orchard Park Mall

Choose dates to view prices

Photo gallery for Comfort Suites Kelowna

Lobby
Indoor pool
Front of property - evening/night
Premium bedding, pillowtop beds, in-room safe, desk
Buffet
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Hot tubHot tubHot tub
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking includedParking includedParking included
  • GymGymGym

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Popular LocationOrchard Park Mall3 min drive
  • Popular LocationKelowna General Hospital8 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)8 min drive
  • Popular LocationUBC-Okanagan11 min drive

Room options

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Living room

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

10/10 Exceptional
  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

10/10 Exceptional
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

9.5/10 Exceptional
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Pool
Days Inn by Wyndham Kelowna
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Hot tub
Breakfast included
Pet-friendly
4.1 out of 5, Very good, (337)
The price is CA $195
per night
CA $226 total
includes taxes & fees
21 Jun - 22 Jun
Days Inn by Wyndham Kelowna

About the area

Kelowna

Rutland stay.With a stay at this Rutland hotel, you'll be within 2 miles (3 km) of Orchard Park Mall and 6 miles (10 km) of Kelowna General Hospital. Prospera Place and Knox Mountain Park are also within 6 miles (10 km).

What's nearby

  • Orchard Park Mall - 3 min drive
  • Kelowna General Hospital - 8 min drive
  • Prospera Place - 8 min drive
  • Knox Mountain Park - 9 min drive
  • UBC-Okanagan - 11 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Cactus Club Cafe Banks Road - ‬13 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪A&W Restaurant - ‬4 min walk

About this property

Comfort Suites Kelowna

Family-friendly 3-star hotel near Orchard Park Mall
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and a spa tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Ski lift tickets
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • 24-hour health club
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 13 2024 to May 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1009 reviews" "
Rating 8 - Good. 322 out of 1009 reviews" "
Rating 6 - Okay. 90 out of 1009 reviews" "
Rating 4 - Poor. 37 out of 1009 reviews" "
Rating 2 - Terrible. 27 out of 1009 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clarissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, great service and amenities. Thank you!!!
Stayed 1 night in Mar 2024

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Building is under renovation but our room was finished and excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Janet, Penticton

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the updated room !! Nicely decorated! Comfortable bed also.
Stayed 1 night in Mar 2024

6/10 Okay

Destinee

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
There were renovations going on which didn't bother us at all. Front desk person was very helpful and friendly. I was disappointed in the rooms. You could easily hear people talking in other rooms. The non-rug floor was sticky and had clearly not been cleaned. The pull-out chouce had hairs all over it. The towels and face clothes in the bathroom were stained. Pool qnd hot tub were decent though..kids loved it. Probably wouldn't stay again though tbh
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They were under construction and there was a birthday party so never used the pool
Stayed 1 night in Mar 2024

6/10 Okay

Anneliese

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool and hot tub were excellent, however, the market items by the front desk were very limited and the building is undergoing renovations.
Stayed 2 nights in Feb 2024

8/10 Good

Wesley

Stayed 2 nights in Feb 2024

2/10 Terrible

Brandon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Was not made aware that hotel is under renovation
Stayed 1 night in Feb 2024

6/10 Okay

Cherilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok if you dont count on sleeping on sofa bed
Room was nicely redone. However, the sofa bed is so uncomfortable. Its like sleeping directly on springs. There was no bedding for it. We received the last bed in a bag from the front desk and it was dirty with dried on food on the blanket. You could hear everyone talking in the hallway, and people stomping above you. Breakfast was decent.
Stayed 2 nights in Feb 2024

6/10 Okay

Brandi

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very clean rooms. Did not have shuttle service despite Expedia advertising it. Under renovations.
Stayed 1 night in Feb 2024