Crowne Plaza New Orleans French Qtr - Astor

4.5 star property
4.5-star luxury hotel near Bourbon Street

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Property amenity
Outdoor pool, sun loungers
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
Restaurant
Reviews
7.2

Good

Popular amenities

  • Gym
  • Restaurant
  • PoolPoolPool
  • Parking availableParking availableParking available
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Popular LocationBourbon Street1 min walk
  • Popular LocationCanal Street1 min walk
  • Popular LocationCaesars New Orleans Casino11 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)22 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.6/10 Excellent
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room (City View)

8/10 Very good
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Leisure)

8.2/10 Very good
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Room, 1 King Bed, Tower (Alexa)

7.7/10 Good
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower (Alexa)

7.9/10 Good
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, View

7.8/10 Good
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

8/10 Very good
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

7.7/10 Good
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and within a 5-minute walk of Bourbon Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and Jackson Square is within 2 miles (3 km).

What's nearby

  • Bourbon Street - 1 min walk
  • Canal Street - 1 min walk
  • Caesars New Orleans Casino - 11 min walk
  • Mercedes-Benz Superdome - 16 min walk
  • National World War II Museum - 18 min walk

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • Bourbon Street Drinkery - 2 min walk
  • Popeyes Louisiana Kitchen - 2 min walk
  • Palace Café - 3 min walk
  • IHOP - 1 min walk
  • Gallier's Restaurant & Oyster Bar - 2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor

4.5-star luxury hotel near Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

This property does not permit coolers in guestrooms.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 977 out of 2772 reviews" "
Rating 8 - Good. 675 out of 2772 reviews" "
Rating 6 - Okay. 448 out of 2772 reviews" "
Rating 4 - Poor. 304 out of 2772 reviews" "
Rating 2 - Terrible. 368 out of 2772 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin D., HOLLYWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm and very friendly!
Stayed 2 nights in May 2024

4/10 Poor

Don

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hesitantly offer this review, as I have never felt the need before because this hotel is supposed to be highly rated. Our arrival and departure was very chaotic. Hotel staff were very unprepared, as management failed to foresee and adequately plan for the Tulane University weekend evidently. Upon arrival to our room, we noticed two pair of "ear plugs" on the bed. (Red flag #1) Late night outside noise was totally unacceptable! We know the structure is old, but remedial work could be done on the inside of the perimeter walls and windows to help in reducing the loud noise until 2 a.m., from adjacent establishments. Ear plugs are NOT the answer. We asked to have our room cleaned twice during our stay. It was cleaned once. We had to call housekeeping twice late at night to ask for items that did not get replaced/left, like they should have. The bed was horrendous! It was as if the plastic cover it was delivered in was still on it. It popped and squeaked every time we moved, which caused us to continually wake up throughout the night, and this was after AFTER the 2 a.m. music subsided! There was NO towel rods in the bath. The toilet paper holder was placed so far away that you had to lift yourself up off the toilet to get to the paper holder. The carpet felt slightly sticky to the feet. (Shampoo here?) The tub had NO anti-slip protection, and the porcelain was very slick, which is dangerous for older guests. There was no microwave. VERY OVERRATED for the price.
Stayed 4 nights in May 2024

8/10 Good

Lilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have a full compliment of cream and sugar or cups for coffee. Face bowl sink would fill up very quickly and drain very, very slowly. However Chelsea, very quickly had cream ,sugar and cups sent to the room, also sent fresh towels. Thank you Chelsea, you're great!! We rated you a 10!! You even followed up later to make sure our stay was a very enjoyable stay..
Stayed 3 nights in Apr 2024

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great the restaurant on site was great the staff there was great also
Stayed 3 nights in Apr 2024

8/10 Good

Rhoel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly/helpful staff and best location in the French Quarter (step out and you’re on Bourbon Street without the full-on noise of Bourbon Street)
Stayed 4 nights in Mar 2024

6/10 Okay

Teruka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had to wait 3 hours for my room to get ready
Stayed 1 night in Mar 2024

4/10 Poor

Camilla

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No toiletries were available; no soap for the sink. When we first checked in we were put in a room that seemed like a "spare parts" room. It was a basic hotel that didn't really have an appeal. Needs to be renovated and updated.
Stayed 3 nights in Feb 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for. 2 night stay at this hotel. My trip got changed and I could not make it to the first night so i called the hotel and told them i would be coming the next day and i knew i would not be able to get my money back from the first night. they said it was fine. I arrived for he 2nd night and was informed that since i did not come the first night, they cancelled my trip and i could not be refunded. expedia did not help either. i will not be staying or using either one ever again. hotel was dirty.
Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved the upscale accommodations and right in the corner of Canal and Burbon streets!
Stayed 3 nights in Mar 2024

6/10 Okay

Cynthia

Stayed 4 nights in Mar 2024