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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly 4-star hotel near Aquatica

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Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Aerial view
7 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Cafe
Reviews
7.8

Good

Popular amenities

  • Pool
  • BarBarBar
  • Hot tubHot tubHot tub
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Popular LocationSeaWorld® Orlando4 min drive
  • Popular LocationAquatica6 min drive
  • Popular LocationOrange County Convention Center6 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

Room options

Deluxe Villa, 1 Bedroom

8.3/10 Very good
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort Select)

8.6/10 Excellent
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio (Villa)

8/10 Good
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

8.6/10 Very good
  • 111 sq m
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

8.3/10 Very good
  • 157 sq m
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

Room, 1 Bedroom

7.1/10 Good
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Orlando

In shopping district.You'll find Aquatica and Universal Orlando Resort within 3 miles (5 km) of this Orlando hotel. Universal’s Volcano Bay and The Wheel at ICON Park™ are also within 3 miles (5 km).

What's nearby

  • SeaWorld® Orlando - 4 min drive
  • The Wheel at ICON Park™ - 4 min drive
  • Pointe Orlando - 5 min drive
  • Aquatica - 6 min drive
  • Orange County Convention Center - 6 min drive

Getting around

  • Orlando Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min drive
  • ‪Rocks - ‬6 min drive
  • ‪WonderWorks - ‬5 min drive
  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Miller's I-Drive Ale House - ‬5 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly 4-star hotel near Aquatica
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 spa tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

  • 1990 guestrooms or units
  • 5 levels
  • 28 buildings
  • 2 bars by the pool
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1984
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fence around the pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Travel crib
  • Waterslide

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • Room service available

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 spa tubs
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoe available
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1740 out of 3736 reviews" "
Rating 8 - Good. 757 out of 3736 reviews" "
Rating 6 - Okay. 532 out of 3736 reviews" "
Rating 4 - Poor. 322 out of 3736 reviews" "
Rating 2 - Terrible. 385 out of 3736 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Westgate. The resort was beautiful with so many amenities. The two bedroom was so relaxing and had everything for cooking, linens, and a hair dryer with attachments. The master bedroom shared entry into the screened in patio. I did not want to leave! Highly recommend this resort and definitely will be back.
Stayed 3 nights in May 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay that was my first time staying at the resort I really enjoyed the how convenient everything was. The only downside was regarding that timeshare. It seem like there were been very pushy and wanted you to feel obligated in sign and deed regarding timeshares.
Stayed 4 nights in May 2024

10/10 Excellent

India

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was top-notch. My room was beautiful. I had all the necessities amenities. Everything was beautiful at the location close by everything. I really enjoyed my stay.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time! It’s was so huge so parking was not the best at night but plenty of transportation to get to and from the parking garage if overflow parking was needed. The amenities were great! Bowling, put put, paddle boats and even great little things throughout the day on a planner for skeins the resort! We only had one negative and that was the places close entirely to early! The waterpark closed at 6, pizza is 10:30! Especially on weekends like nooooooooo! The rooms were great the beds so comfy, no stoves tho so don’t buy things to cook in that lol. We ended up giving it away at checkout to housekeepers! We can’t wait to return, we were there for cheer and left two kiddos at home so now to return with them!

10/10 Excellent

Rhonda, CRYSTAL FALLS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Rhonda, CRYSTAL FALLS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very family friendly. It has 7 pools, basketball courts, tennis, and big lawns to play any sport on. It is dated but clean. Very spacious rooms. I’m a guest not a owner. I can not do the timeshare tour due to spouse not being there but the staff doesn't treat you any different. Very nice bar/grille area. We love the market. I love staying at this one. It is in between Disney and Universal. The pools are kept clean. Many activities.

8/10 Good

Giseli

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
The luxury villa was great but they sold us the villa with a broken hot tube
Stayed 3 nights in Mar 2024

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 6 nights in Feb 2024

10/10 Excellent

jairibeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
The property is like a massive housing complex except that it's a resort. All amenities are on site, dinning, shopping, sport and recreation. Staff are wonderful and friendly.
Stayed 5 nights in Feb 2024