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Best Western Plus Burnaby Hotel

2.5 star property
Eco-certified hotel near Metropolis at Metrotown

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Photo gallery for Best Western Plus Burnaby Hotel

Exterior
Seasonal outdoor pool
Suite, 1 Queen Bed, Non Smoking, Kitchen
Free daily buffet breakfast
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Breakfast included
  • Parking included
  • Air conditioningAir conditioningAir conditioning
  • Pet-friendlyPet-friendlyPet-friendly

Explore the area

Map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Popular LocationMetropolis at Metrotown11 min walk
  • Popular LocationCrystal Mall20 min walk
  • Popular LocationPort of Vancouver19 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)33 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

9.4/10 Exceptional
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Room amenity

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Room amenity

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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Exterior
Executive Suites Hotel Metro Vancouver
Pool
Hot tub
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (1135)
The price is CA $360
per night
CA $418 total
includes taxes & fees
21 Jun - 22 Jun
Executive Suites Hotel Metro Vancouver

About the area

Burnaby

Heart of Burnaby.You'll be within half a mile (1 km) of Metropolis at Metrotown and 2 miles (3 km) of Crystal Mall with a stay here. Deer Lake and Central Park are also within 2 miles (3 km).

What's nearby

  • Metropolis at Metrotown - 11 min walk
  • Crystal Mall - 20 min walk
  • Deer Lake - 3 min drive
  • Canada Place Cruise Ship Terminal - 18 min drive
  • Port of Vancouver - 19 min drive

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • Maruhachi Ra-men - 4 min walk
  • Denny's - 4 min walk
  • Great Bear Pub - 5 min walk
  • Ki Tea House Cafe - 8 min walk
  • Joyful Seafood Restaurant - 5 min walk

About this property

Best Western Plus Burnaby Hotel

Eco-certified hotel near Metropolis at Metrotown
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Burnaby Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Burnaby hotel.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per accommodation, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 27 and close September 02.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 518 out of 1011 reviews" "
Rating 8 - Good. 377 out of 1011 reviews" "
Rating 6 - Okay. 76 out of 1011 reviews" "
Rating 4 - Poor. 26 out of 1011 reviews" "
Rating 2 - Terrible. 14 out of 1011 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tracey

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a return visit
Not exactly what I expected. Very run down, noisy, sketchy area with few amenities. Strange that guests would be allowed to stock up plates and take out containers with the free breakfast, leaving the buffet sparse. Front desk staff were very nice.
Stayed 3 nights in Oct 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bites on my legs
I found the desk personel very courteous and the breakfast staff were very hospitable and friendly. Unfortunately my bed stay was not good as I found bites on my legs. Upon inspection of the sheets I discovered 5 blood spots on the sheet. I reported this to the front desk and they apologized for my experience. The hotel manager called me to tell me they had a professional pest control company in and they found no bed bug eggs. I told her the bites and blood stain on the sheet indicate that there was something feeding on me. I told this to the manager and all she would say is that the pest control company are professionals. She suggested that my bites and blood stains on the sheets could be an allergy to linen I stay at Best Westerns expecting to be safe and clean. I will no longer be making that assumption. I have photos of my bites & blood stains on the sheets but won't be posting them on this site The manager simply said 'I'm sorry there is nothing I can do" Think twice about staying here.
Stayed 8 nights in Feb 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Shengyuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent business traveller, and have experience with all kinds of hotels. I must say my stay at Best Western Plus Burnaby is perfect, especially, the free breakfast staff Cong and Eva are exceptional. They made me feel even better than at home! Their optimistic and merry personality lightens up my days, as well as their impeccable cleanses, organization, and flavoured food. This is way beyond what a KPI driven system could deliver. Their bilingual service in both English and Chinese adds on top of the already perfect performance. I will definitely choose Best Western Plus Burnaby for my future travels to Vancouver. See you Cong and Eva!
Stayed 6 nights in Feb 2024

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was a motel and free breakfast everyday
Stayed 4 nights in Feb 2024