Lonsdale Quay Hotel

4.0 star property
Ski hotel with free WiFi, connected to a shopping center in North Vancouver

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Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
Children's play area - outdoor
Front of property
Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View
Breakfast and dinner served, ocean views
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • BarBarBar
  • GymGymGym
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Popular LocationLonsdale Quay Market1 min walk
  • Popular LocationStanley Park7 min drive
  • Popular LocationCanada Place14 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)48 min drive

Room options

Standard Room, 1 Queen Bed

8.7/10 Excellent
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Room, 1 King Bed

8.9/10 Excellent
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

10/10 Exceptional
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

9/10 Wonderful
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.9/10 Excellent
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

10/10 Exceptional
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

10/10 Exceptional
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Queen Bed

10/10 Exceptional
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

North Vancouver

Near the slopes.A stay at this Lower Lonsdale hotel places you within half a mile (1 km) of Lonsdale Quay Market and 3 miles (5 km) of Canada Place. Rogers Arena and BC Place Stadium are also within 3 miles (5 km).

What's nearby

  • Lonsdale Quay Market - 1 min walk
  • Stanley Park - 7 min drive
  • Rogers Arena - 13 min drive
  • Canada Place - 14 min drive
  • BC Place Stadium - 14 min drive

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 48 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Earnest Ice Cream - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪JOEY Shipyards - ‬5 min walk
  • ‪Tap & Barrel - Shipyards - ‬3 min walk

About this property

Lonsdale Quay Hotel

Ski hotel with free WiFi, connected to a shopping center in North Vancouver
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. For a fee, parking is available. A complete renovation of Lonsdale Quay Hotel was completed in February 2018.

This Art Deco North Vancouver hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Built in 1986
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in February 2018.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15.00-30.00 for adults and CAD 15.00-30.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Bike parking
  • Fitness center
  • Playground
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cribs (infant beds) are available for CAD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 641 out of 1406 reviews" "
Rating 8 - Good. 443 out of 1406 reviews" "
Rating 6 - Okay. 171 out of 1406 reviews" "
Rating 4 - Poor. 88 out of 1406 reviews" "
Rating 2 - Terrible. 63 out of 1406 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Parking was expensive and our view was of a closeby sidewalk at our level, so we had to keep the drapes closed the whole time. Otherwise the stay was good and the room was comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
First off the staff I dealt with were outstanding. Because of a problem breakfast opened 15 minutes late. While waiting the young woman at the sign in counter came out and asked if she could make me a coffee. Loved it! The waitress from Mexico was wonderful and engaging. Made it feel 5 star even if it isn't. Inique location above the Market in North Van. Lots of great non-chain food outlets. Fair amount of renovations going on. Minor quibbles: Arrived off the Seabus in the dark. No noticeable hotel directions at the Quay. Wandered for 20 minutes looking for it. It's on the 3rd floor of the Market, Once Market closes have to go around North side. Again, not obvious. Entering room TV on. Turns out something wrong with the clicker and couldn't be turned off. Cleaner just left it on. Didn't know it had an on/off button around the side. Couldn't get the Keurig to work. No instructions either. Reported both to the desk. These are minor quibbles. Reality is I was greatly pleased with this hotel, especially thanks to the staff and would definitely stay again. NOTE: Seabus doesn't start running until 8:00am on Sundays which meant catching a later ferry back to Vancouver Island.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in North Vancouver
Great food and friendly staff. Convenient to downtown Vancouver by Seabus. Quiet location with great restaurants a short walk away in North Vancouver.
Stayed 4 nights in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
The location cannot be beat! Walkable to so many restaurants, coffee shops, ocean views etc. The sea bus is 1 minute away, and I appreciated the $8 per day voucher to use at the connected restaurant in the Quay Shopping centre. The room itself was clean and fine, but not fancy. The rooms are a little dated but for the price and location I was satisfied. I would recommend the hotel!
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Cassia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back
Prim location, comfortable bed, decently clean, good view too
Stayed 1 night in Feb 2024

8/10 Good

Linda

Travelled with partner
All went well
Stayed 1 night in Feb 2024