Ratings based on 954 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
73% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Vancouver

Posted Mar. 8, 2024 on Expedia
Excellent place
Comment from Hotel Management
Mar. 11, 2024 by Lindsay, Hotel Management
Hi Carol,Thank you for taking the time to leave us a review! We really appreciate your feedback and are glad that you enjoyed your time at our wonderful resort.Have a great day!
5 out of 5
by A traveller

Posted Mar. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 28, 2024 by Lindsay, Hotel Management
Hi Dawn,Thank you so much for taking the time to leave us a wonderful rating, we are so happy to hear that you enjoyed your time at St. Eugene.We hope that we will see you again soon on your next visit to the area!Have a wonderful day!
5 out of 5
by A traveller

We’ll be back again.

Posted Mar. 7, 2024 on Hotels
Very clean, comfy, friendly staff, great food, fun Casino lots of parking.
Comment from Hotel Management
Mar. 7, 2024 by Lindsay, Hotel Management
Hi Rosaire,Thank you so much for your awesome review. We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At St. Eugene, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.Have a wonderful day!
4 out of 5
by A traveller

Posted Mar. 6, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Lindsay, Hotel Management
Hi Bryan,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Have a wonderful day!
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Expedia
Comment from Hotel Management
Mar. 6, 2024 by Lindsay, Hotel Management
Hi Michael,We are incredibly grateful that you took the time to rate us. We hope to have you back with us soon!Enjoy your day!
4 out of 5
by A traveller

Posted Mar. 3, 2024 on Expedia
Great place to stay
Comment from Hotel Management
Mar. 4, 2024 by Lindsay, Hotel Management
Hi Crystal,We truly appreciate your time in leaving us a review. If there is anything that we can do to make your next stay better, please don't hesitate to reach out!We look forward to your return!Have a wonderful day!
5 out of 5
by A traveller

Posted Mar. 3, 2024 on Expedia
Beautiful area
Comment from Hotel Management
Mar. 4, 2024 by Lindsay, Hotel Management
Hi Connor,Thank you so much for your review! We are so glad that you enjoyed it here, and we look forward to your return!Have a wonderful day!
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
All good!
Comment from Hotel Management
Mar. 4, 2024 by Lindsay, Hotel Management
Hi Norma,Thank you so much for taking the time to leave us a review. We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.We hope that you have a wonderful day!
4 out of 5
by A traveller

Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Lindsay, Hotel Management
Hi Myriam,We're delighted that you enjoyed your recent stay with us, as reflected in your 8/10 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 10/10 experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future. Have a wonderful day!
5 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
It is a beautiful hotel and gorgeous setting , love this place.
Comment from Hotel Management
Mar. 4, 2024 by Lindsay, Hotel Management
Hi Phil,Thank you for such kind comments about our resort! We truly appreciate it! We are so pleased to hear you enjoyed your stay. We look forward to welcoming you back to beautiful Cranbrook!Have a wonderful day!