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Elounda Bay Palace, a Member of the Leading Hotels of the World

5.0 star property
5-star beachfront hotel with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elounda Bay Palace, a Member of the Leading Hotels of the World

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Private beach, sun loungers, beach umbrellas, beach towels
View from property
2 bars/lounges, poolside bar, beach bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Parking included
  • Room service
  • Pool

Explore the area

Map
Elounda, Agios Nikolaos, Crete Island, 72053
  • Alykes of Elounda
    7 min walk
  • Hiona Beach
    10 min walk
  • Elounda Windmills
    16 min walk
  • Sitia (JSH)
    84 min drive

Room options

View all photos for Classic Room, Mountain View

Classic Room, Mountain View

Classic Room, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Garden View (Open Plan)

Family Suite, Garden View (Open Plan)

Family Suite, Garden View (Open Plan)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Sea View

Deluxe Suite, Sea View

Deluxe Suite, Sea View

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

Mediterranean Villa Front Sea View Private Pool

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Superior Bungalow Front Sea View sharing a pool

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Bungalow, Partial Sea View

Superior Bungalow, Partial Sea View

Superior Bungalow, Partial Sea View

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms, Garden View

Family Room, 2 Bedrooms, Garden View

Family Room, 2 Bedrooms, Garden View

  • 55 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Luxury Suite Sea View with shared Pool

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View

Classic Room, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, Partial Sea View

Classic Room, Partial Sea View

Classic Room, Partial Sea View

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Bungalow, Sea View

Deluxe Bungalow, Sea View | View from room

Deluxe Bungalow, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

About the area

Agios Nikolaos

On the beach.Within a 10-minute walk of the hotel, you'll find Alykes of Elounda and Hiona Beach. Elounda Windmills and Christian Basilica Poros Elounda are also within 2 miles (3 km).

What's nearby

  • Alykes of Elounda - 7 min walk - 0.6 km
  • Elounda Windmills - 16 min walk - 1.4 km
  • Christian Basilica Poros Elounda - 18 min walk - 1.6 km
  • Plaka Beach - 15 min drive - 6.4 km
  • Spinalonga - 18 min drive - 7.1 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 54 min drive

Restaurants

  • ‪Nikos - ‬18 min walk
  • ‪Leonidas Taverna - ‬20 min walk
  • ‪Jungle Bar Elounda - ‬9 min walk
  • ‪Ergospasio - ‬13 min walk
  • ‪Lotus Eaters - ‬14 min walk

About this property

Elounda Bay Palace, a Member of the Leading Hotels of the World

5-star beachfront hotel with 3 restaurants
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Elounda Bay Palace, a Member of the Leading Hotels of the World like a complimentary children's club and a seasonal outdoor pool.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, a health club, and a steam room. Free self parking is available.

This 5-star Agios Nikolaos hotel is smoke free.

  • 262 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1974
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Elounda Bay Palace, a Member of the Leading Hotels of the World offers 262 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Chenot SPA has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis
  • Water skiing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 11:
  • Bar/Lounge
  • Beach
  • Business center
  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Elounda Bay Palace Hotel
Elounda Bay Palace a Member of the Leading Hotels of the World

Elounda Bay Palace, a Member of the Leading Hotels of the World Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 247 reviews" "
Rating 8 - Good. 65 out of 247 reviews" "
Rating 6 - Okay. 14 out of 247 reviews" "
Rating 4 - Poor. 15 out of 247 reviews" "
Rating 2 - Terrible. 4 out of 247 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, first class service. Good food (excellent buffet). Everything well thought out. We really enjoyed our stay and we would be happy to go back.
Stayed 7 nights in Jul 2024

8/10 Good

Giacomo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty resort, with very beautiful private beach/pools/bars on the water and nice restarants, in a quiet and secluded yet very well connected spot next to the cute towns of Agios Nikolaos and Elounda. Good food options for breakfast and dinner (did half board). My only negative comment is that, being a luxury 5 star hotel, they need to offer complimentary water to their guests, considering how hot is the weather. Also, I found the way they hid minibar menu pricing quite malicious, it was literally hidden in a different drawer than the minibar and found it by chance (in other luxury resorts I’ve been, it’s always been free). Besides, water was so overpriced and well above the price capped by the Greek government (maybe they think tourists don’t know?!). Again, this is minor, but got annoyed, as I felt deceived.
Stayed 4 nights in Jul 2024

4/10 Poor

Peter

Travelled with family
Disliked: Property conditions & facilities
Dated and shabby property. Needs update in rooms and common spaces. Food was just ok or average. Coffee not very good. Beach water had garbage washing up. Our room was complimentary updated when we arrived and some of the staff were very kind.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
It was a fantastic three day stay over the Easter period.
Stayed 3 nights in May 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place with a nice private beach. Great for relaxing
Stayed 8 nights in Oct 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kateryna, Staten island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Amazing grounds, food, beach. Staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kostas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very pretty hotel. It is run professionally. It is in a great location with a very picturesque private beach. Drinks and food is pricey for Greece. The personnel were very friendly. Rooms are getting a bit old but everything was clean and in working order. I wholeheartedly recommend this hotel to anyone considering to stay in this part of Crete.
Stayed 5 nights in Aug 2023

10/10 Excellent

Fungai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sraff who made me feels so at home.
Stayed 5 nights in Aug 2023

10/10 Excellent

Alex

Stayed 3 nights in Aug 2023

6/10 Okay

Ahmad

Liked: Cleanliness, staff & service
The hotel doesn’t match with the value of the money paid for it, the rooms are very small.
Stayed 3 nights in Jul 2023

8/10 Good

Milena

Travelled with family
Liked: Cleanliness, amenities
This hotel does not meet standards for 5* hotel. Nature, beach, sea are wonderful. Hotel itself is old and has not been invested in it or renovated. We had to change room 4 times in 5 days. Staff at reception was really bad and unfriendly with exception of Yannis and Maria who were both very nice and professional. First staff at reception gave us a room with 15C inside and told us that room temperature can not be adjusted. We paid for a room for 3 people. This first room she gave us was extremely small. I asked to give as a room where we could adjust room temperature and she was not honest and told us that they dont have it( not true later we found).I would say it was eco room not a standard one. We were freezing there and requested to change a room and then they gave is a room where it was 30C and told us itwas sunny room. It was very disappointing. It is a shame that management does not invest at all in this hotel because nature and hotel are wonderful. Not having functioning AC is simply not acceptable for 5* hotel. Even third room which was the best we had experience that chair broke on balcony and bathroom door was not working so we had to use another room for one night. Food was amazing. Staff in main restaurant was wonderful. It was very clean. Cleaning lady was coming twice and cleaning. I would say that part was exceptional. I loved nature, food, location. But management and reception staff with exception of 2 people I mentioned before was really disappontimg.
Stayed 9 nights in Jul 2023

10/10 Excellent

Sadie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very responsive. Great food. Very beautiful.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with an amazing and quiet beach. Perfect setting and the breakfast buffet was excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience - We Will Be Back!
Excellent service, friendly staff, great location right on the beach with incredible views and a wonderful spa.
Stayed 6 nights in Sep 2022

10/10 Excellent

John

Stayed 5 nights in Sep 2022

4/10 Poor

Constantinos

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2022

6/10 Okay

Moran

Stayed 4 nights in Aug 2022

8/10 Good

Dominique

Stayed 4 nights in Aug 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with private sandy beach and water sports. There were no upgrades the evening we arrived but We received a wonderful upgrade the next day. We opted for half-board (breakfast and dinner) inclusive option since we were traveling with the kids, and were very happy with both. One surprise was that we had to pay for water and tea at dinner after piling up lamb and steaks, felt a little cheap 😂. Overall a wonderful experience
Stayed 4 nights in Jul 2022

4/10 Poor

Karl

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very professional and super friendly staff. Excellent food and resto options. Nice private beaches. Really perfect place for a relaxing holiday. Hotel a bit isolated from the rest of the island
Stayed 7 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Less than 5 star
The staff are lovely and very professional. However this is definitely NOT a 5 star hotel - no Idea how it gets that rating - the gardens were lovely but the beaches were often filled with cigarette butts and not cleaned - one day there was so much garbage floating around the sea, we call and asked them to clean up the bay. The food for the morning buffet and evening buffet was less than Ok. Very poor quality . The poor staff there are overworked and do their absolute best and are sweet - the the place is very tired looking. The other objection we had was that they kept having private corporate parties so That we were not able to access the bars or a restaurant several times during our stay. Plus then we get the noise from their parties - The food at rhe a la cartw restaurants was good but pricey .
Stayed 1 night in Jun 2022

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Crete. We absolutely loved this place. Rooms were clean and comfortable, you had access to beach, pool, sports amenities and delicious dining. The staff here is phenomenal. Always making sure you’re comfortable and enjoying your vacation. Will most likely be returning 😊
Stayed 7 nights in Jun 2022

10/10 Excellent

Egor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great green territory. Private sea with lovely shadow trees along it. Seasports.
Stayed 15 nights in Sep 2021