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Kimpton Hotel Arras by IHG

4.0 star property
4-star hotel near Asheville Art Museum

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Photo gallery for Kimpton Hotel Arras by IHG

Room, 2 Queen Beds, Mountain View
Frette Italian sheets, premium bedding, down comforters, minibar
Exterior
Exterior
Luxury Suite, 1 King Bed, Mountain View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Pack Square
    ‪3 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible (Communications)

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible (Communications)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

View from room

Studio Suite, 1 King Bed, Mountain View

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, City View

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

Downtown Asheville stay.A stay at this Downtown Asheville hotel places you steps from Asheville Art Museum and within a 5-minute walk of Pack Square. Grove Arcade and The Orange Peel are also within half a mile (1 km).

What's nearby

  • Pack Square - 3 min walk - 0.3 km
  • Grove Arcade - 4 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.6 km
  • The Orange Peel - 6 min walk - 0.6 km
  • Biltmore Estate - 9 min drive - 8.9 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪French Broad Chocolate Lounge - ‬1 min walk
  • ‪The S&W Market - ‬2 min walk
  • ‪Old Europe - ‬1 min walk
  • ‪La Bodega by Cúrate - ‬2 min walk
  • ‪One World Brewing - ‬1 min walk

About this property

Kimpton Hotel Arras by IHG

4-star hotel near Asheville Art Museum
Kimpton Hotel Arras by IHG offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Arras by IHG. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

  • 128 guestrooms or units
  • 2 dining venues
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 874 out of 1001 reviews
Rating 8 - Good. 79 out of 1001 reviews
Rating 6 - Okay. 23 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very highly recommend the kimpton for your stay in Asheville. The location is perfect for walking to all the breweries. The staff are incredible so friendly and helpful with any suggestions or meeting your needs. The room is so comfortable. Honestly nothing but amazing things to say. Will be staying there again our next trip to Asheville!
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is as above. Just one thing that was somewhat interesting found the hot water took awhile and i mean awhile to get hot. Still that one thing aside stay was just great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in the door, I was treated like an important guest. Happy hour on the house, the offer of a coffee maker, and the free forgotten toiletries set this property apart. We will return!
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and windy March weekend in Asheville

When it comes to hotels, I have never had a less-than-stellar experience at a Kimpton. This is our third stay at Asheville's Kimpton Arras, and -- as usual -- it did not disappoint. It's location is precisely the center of downtown, making it an ideal place to stay in the city, and the valet service is second-to-none, always quickly and kindly taking care of any vehicle retrieval that is needed. The room is lovely, and it was probably the most affordable one in the building. You can't go wrong, with any room you book, at the Kimpton. We'll be back!
Stayed 1 night in Mar 2025

4/10 Poor

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Not exactly happy with the parking. Not much info about it if you’ve never been. Be prepared to valet or walk a block.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean , Great value
Stayed 2 nights in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here several times and everything is always perfect! Staff, rooms, restaurant - all the things Everytime! Highly recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

6/10 Okay

guy

Stayed 3 nights in Feb 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nothing special about the accommodations or property. The location was great. The hotel itself was pretty basic/bare bones.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzi

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming, friendly and highly knowledgeable front desk staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was kind and receptive. The property was top notch.
Stayed 1 night in Feb 2025

10/10 Excellent

simon

Stayed 3 nights in Feb 2025

10/10 Excellent

Anne B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, beautiful hotel!

Girls trip! We were able to walk everywhere we wanted to go. Entire staff was helpful and friendly. Loved all the furry guests.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Location was perfect to walk to the Harrah's concert venue, eat and drink endless options. Bed super comfy. Staff were excellent and brought me some toothpaste at midnight when I forgot mine.
Stayed 1 night in Feb 2025

10/10 Excellent

Quantarius

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great location
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was ideal for our stay in downtown! Perfect location and lovely hotel.
Stayed 1 night in Feb 2025