I recently stayed at the Kelly Inn in Billings, Montana, and overall, it was a pleasant experience. The hotel is conveniently located, offering easy access to local attractions and amenities. The room was clean, comfortable, and well-maintained, providing a restful environment after a long day of travel.
One standout feature was the exceptional service from a very kind and helpful gentleman at the front desk. He went out of his way to ensure that all my needs were met and provided valuable recommendations for nearby dining options.
However, my partner did have a minor issue with a staff lady who was quite rude during an interaction about the pool rules. We wanted to clarify that our 17-year-old could watch our 5-year-old swim, but we were informed that it required someone 18 or older. Despite this, the positive experience with the rest of the staff, especially the aforementioned gentleman, made our stay enjoyable.
Overall, I would recommend Kelly Inn for its great location, clean rooms, and mostly friendly staff.