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The Castle Hotel, Conwy, North Wales

4.0 star property
Enjoy the free parking at this 4-star Conwy hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Front of property - evening/night
Bar (on property)
Deluxe Historic Double Room (Four Poster)
Deluxe Historic Double Room (Four Poster)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Aberconwy House
    1 min walk
  • Smallest House in Great Britain
    2 min walk
  • Conwy Town Walls
    2 min walk
  • Anglesey (VLY)
    44 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hilton Garden Inn Snowdonia

Spa
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (348)
The price is CA $111
per night
CA $133 total
includes taxes & fees
13 Dec - 14 Dec
Hilton Garden Inn Snowdonia

About the area

Conwy

Seaside stay .Steps from the hotel, you'll find Aberconwy House and Plas Mawr. Lower Gate and Royal Cambrian Academy are also within half a mile (1 km).

What's nearby

  • Conwy Town Walls - 2 min walk - 0.2 km
  • Conwy Castle - 5 min walk - 0.5 km
  • Venue Cymru - 8 min drive - 6.8 km
  • Promenade - 8 min drive - 7.1 km
  • Llandudno Pier - 9 min drive - 8.0 km

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Enjoy the free parking at this 4-star Conwy hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Castle Hotel, Conwy, North Wales. Self parking is free.

This 4-star Conwy hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1676
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 15.00 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 304 out of 476 reviews" "
Rating 8 - Good. 134 out of 476 reviews" "
Rating 6 - Okay. 28 out of 476 reviews" "
Rating 4 - Poor. 8 out of 476 reviews" "
Rating 2 - Terrible. 2 out of 476 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Liked: Staff & service, amenities
This hotel is conveniently situated in the heart of Conwy close to all the main attractions. We arrived early and our room was ready which was massively appreciated after a long drive in. Parking was easy, free and onsite. The room itself was clean and tidy for the most part but had an overwhelming damp smell so we had the windows open the whole of our stay. The bathroom also smelled very damp and the basin was blocked so didn’t drain well. There were also bird droppings on the door and on the radiator which was unpleasant. The bed was huge and very comfortable and there were some nice additions like free water bottles, a variety of hot drinks and biscuits. We had dinner in the restaurant on our last night, I was very pleased with mine but my husband had muscles and he said they were bland and stringy so not too fresh (odd for a seaside hotel). What made this hotel was the staff. From the moment we entered we were warmly welcomed, Dave in The Snug was great fun and Rachel in the restaurant was so friendly and attentive, some of the best service we’ve received and a real asset to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirsten

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gemma went above and beyond to ensure we had a wonderful stay. She helped us extend our stay, recommended restaurants and even made reservations for us! She was absolutely wonderful!
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Dirk

Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the ability to park on property and what a central location the hotel was.
Stayed 1 night in Aug 2024

8/10 Good

Veronica

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well appointed in conwy for all our needs
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near the castle
Lovely hotel near the castle. Our room was comfortable and included an iron and ironing board and bottles of water. There was also plenty of free parking.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel and we would definitely stay again. We fell in love with the area. We commend Debbie for assisting us with taxis and generally being fabulous.
Stayed 1 night in Jul 2024

10/10 Excellent

Dominic

Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Stayed 1 night in Jul 2024

10/10 Excellent

Paul, Lambertville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with parking! We enjoyed our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Dianne

Stayed 1 night in Jul 2024

6/10 Okay

Elizabeth

Stayed 4 nights in Jun 2024

10/10 Excellent

Julie

Travelled with family
Very comfortable room - one of the few hotels I’ve stayed where the mirror is well positioned that the hairdryer can reach it!
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful and the room was so quaint. Service and food in the restaurant was excellent. Only suggestion is that you request a room not facing the road. This is a very beautiful historic hotel but the windows are very thin so outside road noise may be a bit Loud for some throughout the night. Sleeping through the night was difficult. Overall though, two thumbs up. Would highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the very helful staff the excellent food the well appointed bedroom and the ambiance
Stayed 1 night in Jun 2024

6/10 Okay

Christine

Travelled with group
Lovely hotel food & servic let us down
Stayed 1 night in Jun 2024

8/10 Good

mark

Liked: Room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2024