Heart of Bocoyna.At this Bocoyna hotel, you'll be within half a mile (1 km) of Craft Arts Museum of the State of Chihuahua and 3 miles (5 km) of San Ignacio Mission. Lake Arareko is within 6 miles (10 km) and Cusarare Falls is within 16 miles (25 km).
What's nearby
Craft Arts Museum of the State of Chihuahua - 4 min walk - 0.4 km
San Ignacio Mission - 7 min drive - 4.3 km
Lake Arareko - 19 min drive - 9.2 km
Cusarare Falls - 27 min drive - 24.3 km
Copper Canyon Adventure Park - 45 min drive - 47.4 km
Restaurants
Restaurante la Cabaña - 2 min walk
La Sierra Thiessen Pizzeria - 2 min drive
Restaurante el Mesón de García - 5 min walk
Rico Café - The Lodge at Creel - 6 min walk
Cafeteria Mi Cafe - 5 min walk
About this property
Hacienda Bustillos
3-star hotel perfect for exploring Bocoyna
There's a restaurant on site. Public spaces have free WiFi. A free area shuttle within 400 meters is available. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hacienda Bustillos. Free self parking is available.
This 3-star Bocoyna hotel is smoke free.
40 guestrooms or units
Built in 2011
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
No smoking on site
1 conference room
Dining venue
Hacienda Bustillos offers 40 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads. This Bocoyna hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Languages
English, Spanish
Property amenities
Family friendly
Free area shuttle
Playground
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free area shuttle up to 400 meters
Food and drink
Full breakfast available for a fee daily 8 AM–10 AM: MXN 65-95 per person
1 restaurant
Things to do
Playground
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Flat-screen TV
Satellite channels
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Soap
Toilet paper
Towels
Food and drink
Free bottled water
More
Desk
Policies
Check-in
Check-in start time: noon; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior bell for check-in assistance.
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hacienda Bustillos
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately MXN 65 to 95 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hacienda Bustillos Hotel Creel
Hacienda Bustillos Hotel
Hacienda Bustillos Creel
Hacienda Bustillos
Hacienda Bustillos Hotel Bocoyna
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel Bocoyna
Hacienda Bustillos Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Todo bien solo que el agua caliente se acabó y aunque prendieron el boiler nunca calentó.
Esta un poco retirado del centro, pero nada que no sea manejable.
Very friendly place. Helped us book a horse ride, even drove us to the place as they didn't have the phone number for it. Also helped us with our ongoing accommodation.
Room was very comfy inc beds and great shower.
Comunmente no hay nadie en recepción. Se tiene que andar buscando a la persona encargada por todo el hotel y a veces no está.
Muy poco personal.
Habitación limpia pero ropa de cama sucia
Huele a humedad
Minisplit que no funciona calor
Se escuchan mucho los sonidos simples de las habitaciones contiguas o la de arriba.
El último día se fue la luz por la lluvia y no pudieron solucionarlo, tuvimos que ir a buscar otro hotel.
Nos toco en el edificio de tres pisos, en planta baja, se escuchaban todos los ruidos del cuarto de arriba (las personas caminando, tirando cosas, cuando le bajaban al baño) y de los cuartos a los lados inclusive haciendo del baño las personas, por esos motivos no se pudo dormir en gran parte de la noche
La verdad deja mucho que decir, para empezar difícilmente te contestan el teléfono les tienes que rogar para que lo hagan, otra cosa la limpieza del baño está mal la cortina estaba llena de moho y cuando se están bañando toda la basura de las esquinas del baño se escurre, el wifi no llega a las habitaciones tienes q estar afuera de recepción para que tengas señal y el personal no te deja estar ahí te saca, le pedí de favor que nos llevara a la central y no quiso dijo estar ocupada y cual fue la sorpresa que cuando nos íbamos estaba en la recepción como la fresca mañana, tienes que decirles que prendan el boiler porque los apagan, en general no lo recomiendo pero si lo prefieren por la tarifa económica van a pasar por eso
Lo único negativo fue que no encontraban mi reservación y Karla la recepcionista no tenía mucho interés en resolver el problema. Tuve que marcar a atención a clientes de hoteles.com y hacer que ellos le explicarán los detalles y ahora sí pudo encontrar mi reserva, de no ser por eso me hubiera tenido que ir a buscar otro hotel ese mero día.
El hotel está excelente, limpio, habitación grande, si hay agua caliente, calefacción, está cerca de todas las atracciones turísticas del centro, hay un área común donde puedes convivir y hacer una fogata en invierno, definitivamente volvería!
El personal es muy atento y servicial, me parece muy bueno el servicio de los tours que proporcionan. incluso si lo solicitas van por ti a la estación del tren o del autobús.
La limpieza de las habitaciones es diaria. En mi opinión es agradable la estancia.