8/10 Good
Jeana, McKinney
Travelled with family
2 Sep 2024
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel. The room was clean and comfortable. It had a nice view. I didn’t really like having to park in the parking garage across the street because the elevators don’t work after 5 PM and I had to walk down five flights of stairs. There wasn’t a way to get back except going up the same stairs and That didn’t really feel safe. Since they don’t have parking for their hotel guests, I don’t think they should charge over three times as much as the parking garage for valet. The restaurant was just okay. We didn’t like it and regretted eating there. Way overpriced for mediocre food. Overall, I would say stay here if you just want a nice place to sleep and especially if you don’t have a car with you. But if you do have a car, be prepared to park in a creepy parking garage, walk down several flights of stairs alone, and Cross the street to get to the hotel. That part wasn’t so fun. Or, you can pay an arm and leg to valet park. I think they should address this.
Jeana
Stayed 2 nights in Aug 2024