InterContinental Cali, an IHG Hotel

4.0 star property
Family-friendly 4-star hotel near Chipichape Shopping Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Cali, an IHG Hotel

Outdoor pool, open 9:30 AM to 5 PM, pool umbrellas, sun loungers
Exterior
Indoor spa tub
Sundeck
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Spa
  • Hot tub
  • Bar
  • Gym
  • Pool
  • Room service

Explore the area

Map
Avenida Colombia No 2-72, Cali, Valle del Cauca, 7457
  • Bulevar del Río
    3 min walk
  • Rock Park
    6 min walk
  • Centenario Commercial Center
    8 min walk
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    30 min drive

Room options

Classic Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Accessible

  • 24 sq m
  • Sleeps 5
  • 2 Double Beds

Classic Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 115 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room

  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Business Suite, 1 Queen Bed

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Balcony

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • 115 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Queen Bed

  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Cali

City center stay.At this El Peñon hotel, you'll be within a 5-minute walk of Bulevar del Río and Merced Church. Religious Art Museum and La Merced Archaeological Museum are also within half a mile (1 km).

What's nearby

  • Bulevar del Río - 3 min walk - 0.3 km
  • Valle del Cauca Government Building - 12 min walk - 1.0 km
  • Cali Tower - 2 min drive - 2.2 km
  • Olympic Stadium Pascual Guerrero - 4 min drive - 3.0 km
  • Chipichape Shopping Center - 7 min drive - 4.5 km

Getting around

  • Dauga Station - 44 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 30 min drive

Restaurants

  • ‪Empanaditas El Obelisco - ‬1 min walk
  • ‪Turk House NYC - ‬4 min walk
  • ‪Tony Roma's - ‬2 min walk
  • ‪La Pampa Malbec - ‬2 min walk
  • ‪Cimarrón Salsa Bar - ‬2 min walk

About this property

InterContinental Cali, an IHG Hotel

Family-friendly 4-star hotel near Chipichape Shopping Center
InterContinental Cali, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 5813 square feet (540 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly InterContinental Cali, an IHG Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

This 4-star Cali hotel is smoke free.

  • 295 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 5813 sq ft of conference space
  • 540 sq m of conference space
  • Built in 1971
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
InterContinental Cali, an IHG Hotel offers 295 accommodations with safes and complimentary toiletries. Beds feature premium bedding. This Cali hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10:00 AM
  • 5 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:30 AM to 5 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Cali
InterContinental Hotel Cali
InterContinental Cali Hotel
InterContinental Cali

InterContinental Cali, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1072 reviews" "
Rating 8 - Good. 248 out of 1072 reviews" "
Rating 6 - Okay. 75 out of 1072 reviews" "
Rating 4 - Poor. 22 out of 1072 reviews" "
Rating 2 - Terrible. 31 out of 1072 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

janett, sunrise

Liked: Cleanliness, staff & service, property conditions & facilities
Is good location and the restaurant great but the service around the pool was not good at all
Stayed 2 nights in May 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are wonderful—very family friendly hotel. The breakfast buffet is wonderful and all the food in the other restaurants are great. Try the passionfruit Italian soda my favorite!!!!!
Stayed 4 nights in Aug 2024

8/10 Good

Carmelo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need to be upgraded by now...
Stayed 3 nights in Aug 2024

2/10 Terrible

Gladys

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was inhabitable. We had plumbing and infestation issues. The staff was not helpful in resolving our issues.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Dionesia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service!
Stayed 6 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at Intercontinental In Cali Colombia. Everything from the staff to the food, to the area, and the ambience was perfect. The pool is always been added plus and the spa was amazing. A 10/10 would recommend Will definitely be staying there again in the future.
Stayed 6 nights in Aug 2024

10/10 Excellent

maria, Long beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star hotel - feeling at home - great travel experience. We will return anytime.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confort
Stayed 7 nights in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 3 nights in Aug 2024

6/10 Okay

Eliana, Linden

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location for this hotel is amazing however the rooms are a bit outdated is like staying in a hotel in the 80s besides that restaurant and pool area are great.
Stayed 1 night in Jul 2024

10/10 Excellent

Josue, Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben, MCKINNEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great restaurant options and excellent food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Cali!
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great for families. Food was great. Breakfast buffet wonderful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercontinental Hotel Cali Stay - Great
It was great, love the choice of restaurants in the lobby, makes it very convenient.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 6 nights in Jul 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ANDREA

Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mandie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Terence

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Very poor staff
Very poor customer service. From the front desk manager to the cleaners. Third day during my stay I ask that my room should be cleaned - the cleaning lady was visibly annoyed and cleaned the room after given an attitude. I also learned from friends of mine that their rooms were never cleaned during our entire four day stay. I checked out 20 minutes after 11:00 and was charged for half a day. To me, that was okay, but the fact that the cleaning lady banged at my door at 10:55am and was cursing at me about checkout time, was just something strange to me. Looks like it was a planned act, because when I took it up with the manager, he was certainly not interested in learning the truth about the cleaning lady who is out of order. He instead focused on reiterating that i must pay for half a day - at no point did I argue that I wasn’t going to pay. Averall the management team needs more training on customer service - their actions certainly did not reflect credit upon this organization.
Stayed 3 nights in Jul 2024

10/10 Excellent

Johi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Stayed 1 night in Jul 2024

10/10 Excellent

RICHARD BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richard
Upgraded to jr suite. Maitre D Carlos excellent and super profesional in main dining room esp during Football matchesReception staff excellent also.
Stayed 3 nights in Jul 2024