Tru by Hilton San Antonio Lackland Sea World

2.5 star property
San Antonio hotel in Far West Side with free breakfast and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Indoor pool
Exterior
Room, 2 Queen Beds, Accessible (Hearing)
Free daily on-the-go breakfast

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Hill Country Golf Club
    6 min drive
  • Ingram Park Mall
    7 min drive
  • San Antonio SeaWorld
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    25 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

Far West Side stay.A stay at this Far West Side hotel places you within 3 miles (5 km) of Hill Country Golf Club and 6 miles (10 km) of Westover Hills Lung Center. Joint Base San Antonio and Ingram Park Mall are also within 6 miles (10 km).

What's nearby

  • Ingram Park Mall - 7 min drive - 7.4 km
  • San Antonio SeaWorld - 8 min drive - 6.9 km
  • Lackland Air Force Base Visitor Center - 9 min drive - 8.7 km
  • Aquatica San Antonio Waterpark - 11 min drive - 8.6 km
  • Lackland Air Force Base - 13 min drive - 10.7 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel perfectly located for exploring Far West Side
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. Self parking is free.

This San Antonio hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 5 levels
  • Built in 2019
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 647 out of 1113 reviews" "
Rating 8 - Good. 237 out of 1113 reviews" "
Rating 6 - Okay. 96 out of 1113 reviews" "
Rating 4 - Poor. 64 out of 1113 reviews" "
Rating 2 - Terrible. 69 out of 1113 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolute amazing place to be!. It’s family friendly, clean, quiet and welcoming. The breakfast was especially most wonderful. Ms. Rosa’s mexican homemade salsa was the best highlight of our stay. Plus she is one beautiful wonderful lady. Will stay here each time I’m at San Antonio.
Stayed 2 nights in Aug 2024

10/10 Excellent

Areli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Stetson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and had no issues.
Stayed 5 nights in Aug 2024

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the lady from breakfast, she was so nice attentive she was helpful the only thing that I didn't like was the pool was very cold everything else all of the staff for great definitely coming back
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for a family.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Overall ok
The room was over all in good condition and clean. The restroom needs an update. There was mold on the edges within the shower.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very close by, only thing were the pillows... nope nope.. way to soft.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and shopping centers, good breakfast with delicious Mexican salsa and great customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 1 night in Aug 2024

6/10 Okay

Tiana

Travelled with family
The location is convenient for Sea World. The hotel could have been cleaner & kept better. Other reviews mentioned car break in, thank God i did not have an issue! Before you travel totally clean the inside of it & leave nothing in it! I absolutely hated the fact that house keeping only came every other day and we weren't notified at check-in!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lashea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It felt very comfortable
Stayed 6 nights in Aug 2024

10/10 Excellent

chaundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Sarah the front desk clerk was helpful. Breakfast team was good, Breakfast had a variety of breakfast items.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Great Food Everything was just Great!!!!
Stayed 1 night in Aug 2024

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the location of the hotel, because it was close to proximity to our activities in San Antonio. However, we had to continuously ask for towels (we stayed for 3 days and I know they come tidy up every other day) because housekeeping didn’t leave any towels when the came to attend to the room. Also, the breakfast was subpar at best and was very confusing. It was in separate sides of the hotel. The staff was very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Emma, SALT LAKE CITY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
RECOMMENDED. JUST POOL IS NOT NICE BUT THE REST IS COMFORTABLE AND FOOD IS GOOD
Stayed 2 nights in Aug 2024

10/10 Excellent

Altavia

Liked: Cleanliness
It was nice
Stayed 3 nights in Aug 2024