Barceló Guatemala City

4.5 star property
4.5-star luxury hotel near Children's Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Guatemala City

Lobby
Outdoor pool, sun loungers
Exterior
View from room
Restaurant

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Free airport shuttle
    Free airport shuttle
  • Parking included
    Parking included

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Avenida La Reforma
    6 min walk
  • Avenida Las Américas
    10 min walk
  • El Obelisco
    11 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    12 min drive

Room options

Superior Room, Terrace

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room (Superior)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room (Premium Level)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite Duplex Premium Level

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Guatemala City

Zona 9 stay.Your stay at this Zona 9 hotel places you within 2 miles (3 km) of Children's Museum and Oakland Mall. Natural History Museum and Teatro Nacional are also within 3 miles (5 km).

What's nearby

  • El Obelisco - 11 min walk - 0.9 km
  • La Aurora Zoo - 11 min walk - 0.9 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • Embassy of Mexico in Guatemala - 18 min walk - 1.5 km
  • Oakland Mall - 19 min walk - 1.6 km

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

4.5-star luxury hotel near Children's Museum
Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 24 meeting rooms are available. A spa tub, a sauna, and spa services are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guatemala City hotel.

  • 397 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 4 AM - 11 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11 AM: USD 20 for adults and USD 10 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 61
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 19 2024 to October 31 2024 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1839 out of 2575 reviews" "
Rating 8 - Good. 426 out of 2575 reviews" "
Rating 6 - Okay. 142 out of 2575 reviews" "
Rating 4 - Poor. 70 out of 2575 reviews" "
Rating 2 - Terrible. 98 out of 2575 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ana, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent and price was reasonable however lunch buffet was ridiculous overpriced.
Stayed 4 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Jenifer, East Providence

Travelled with family
Liked: Cleanliness, amenities
Awesome
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debbra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I beautiful property.
Stayed 1 night in Aug 2024

2/10 Terrible

Mario, Guatemala

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
I travel frequently to Guatemala and I always stayed at Barcelo because of value for money but the last trips but especially this last one had terrible service from hotel reception, security and the executive room. I did not get any benefits and got denied a one hour late check out. How can it be a VIP hotel?
Stayed 1 night in Aug 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to spend the night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2024

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barceló it’s an amazing place to stay, lot of fun and great food and great services I definitely recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Gustavo

Stayed 1 night in Aug 2024

10/10 Excellent

Axel H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place, very clean and friendly. Security is awesome!
Stayed 7 nights in Aug 2024

10/10 Excellent

Denys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the staff were very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2024

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Melecio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is not walkable
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo is a great hotel for an overnight stay in Guatemala City. You don’t have to leave, everything you need is there. The breakfast buffet is amazing. I love the free airport transportation. I’ve stayed there many times and am never disappointed—except that I ALWAYS have trouble with my room key. It never wants to work properly in the elevator, in my room, etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Stayed 6 nights in Aug 2024

10/10 Excellent

A. Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet, perfect for a restful night.
Stayed 1 night in Jul 2024

6/10 Okay

Marisol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel desperately needs to be renovated, a/c didn’t work, hot water didn’t work, bathrooms are moldy and dirty, sinks and faucets rusted, baseboards run down, hotel aisles are dirty, definitely would not stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2024

6/10 Okay

Marisol

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Barcelo Hotel is too old and outdated, it’s dirty, bathrooms and showers are moldy, the first night our a/c didn’t work so they changed us to another room for the second night and the new rooms hot water didn’t work. It definitely does not live up to the Barcelo name, it’s not well taken care or maintained, I would not stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Blanca I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Aug 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay even if it was just for a night. The hotel was beautiful and very clean. Our room was spacious and clean as well, we even had a balcony so I was able to hang outside and read a book. We came at about 12am and they had security check our names being on the reservation so I felt very safe staying there. Breakfast was good, not great but the service was very nice. Overall a good stay if you need a quick place to stay in Guatemala City!
Stayed 1 night in Aug 2024