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Broadwater Keys

3.0 star property
3-star apartment near Australia Fair Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Broadwater Keys

Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area
Studio, Balcony
Studio, Balcony
Family Room, Balcony
Family Room, Balcony

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • Pool
  • Barbecue grill
  • Outdoor space
  • Air conditioning
  • Parking included

Explore the area

Map
125 Frank Street, Labrador, QLD, 4215
  • Broadwater Parklands
    2 min drive
  • Gold Coast Aquatic Centre
    3 min drive
  • Australia Fair Shopping Centre
    5 min drive
  • Southport, QLD (SHQ-Gold Coast Heliport)
    10 min drive

Room options

View all photos for Apartment, 1 Queen Bed with Sofa bed, Kitchen

Apartment, 1 Queen Bed with Sofa bed, Kitchen | Living area

Apartment, 1 Queen Bed with Sofa bed, Kitchen

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Kitchen, Ground Floor

Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area

Apartment, 1 Bedroom, Kitchen, Ground Floor

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Living area

Family Apartment, 1 Bedroom, Kitchen

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Gold Coast

Labrador stay.Your stay at this Labrador apartment places you within 3 miles (5 km) of Australia Fair Shopping Centre and Harbour Town. Also, Gold Coast University Hospital is within 3 miles (5 km) and Surfers Paradise Beach is within 6 miles (10 km).
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Harbour Town - 3 min drive - 3.0 km
  • Gold Coast University Hospital - 5 min drive - 4.5 km
  • Sea World - 8 min drive - 6.6 km
  • Cavill Avenue - 8 min drive - 7.1 km
  • Surfers Paradise Beach - 9 min drive - 5.8 km

Getting around

  • Helensvale Station - 11 min drive
  • Cypress Avenue Station - 11 min drive
  • Coolangatta Airport (OOL) - 43 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪The Grand Hotel - ‬6 min walk
  • ‪Charis Seafoods - ‬7 min walk
  • ‪Vinnie's Italian Restaurant - ‬2 min drive
  • ‪Papercup Coffee - ‬12 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Broadwater Keys

3-star apartment near Australia Fair Shopping Centre
Broadwater Keys offers its guests an outdoor pool, barbecue grills, and a garden. WiFi is free in public spaces. Broadwater Keys also features laundry facilities and express check-out. Self parking is free.

This 3-star Gold Coast apartment is smoke free.

  • 30 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • No smoking on site
Broadwater Keys offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided.

Bathrooms include showers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Languages

Chinese (Cantonese), English, Filipino, Japanese

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Hair dryer
  • Soap
  • Toilet paper

Entertainment

  • 42-inch flat-screen TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Near coin laundry

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Window screens
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Front desk (limited hours)

Location highlights

  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 30 rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 24

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Alcohol isn't served or allowed at Broadwater Keys.

Property is also known as

Broadwater Keys Apartment Labrador
Broadwater Keys Apartment
Broadwater Keys Labrador
Broadwater Keys
Broadwater Keys Labrador
Broadwater Keys Apartment
Broadwater Keys Apartment Labrador

Broadwater Keys Reviews

Reviews

5.4
Rating 10 - Excellent. 55 out of 434 reviews" "
Rating 8 - Good. 71 out of 434 reviews" "
Rating 6 - Okay. 93 out of 434 reviews" "
Rating 4 - Poor. 94 out of 434 reviews" "
Rating 2 - Terrible. 121 out of 434 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

4.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

rimmi

Stayed 1 night in Aug 2024

8/10 Good

Karl

Liked: Cleanliness
Pretty clean, comfortable and convenient. Reasonably priced. Would have preferred vehicle to be closer to the accommodation.
Stayed 1 night in Aug 2024

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities
The accommodation was very poor. Apartment had no smokes alarms, no air con working, no exhaust in bathroom, poorly structured with basic repairs, badly stained mattress, badly stained cooktop, drawer and wardrobe did not fit correctly. Lamp shades looked like someone had stabbed them with slits in them, locking devices were not up to standard. I would not be recommending these apartments and suggest a health inspector review its condition.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, room comfort
Was second stay and found it just as good as first time.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Room comfort
Not happy with stay
Had an issue with a person staying near our room playing loud music until 2.45am. No after hours number or manager available. A lot of visitors during late night and early morning.
Stayed 1 night in Aug 2024

8/10 Good

rod

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice owners
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Very pleased. Value for money and great walks in the area.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Amenities, property conditions & facilities
The door handle into my room was attached with Gaffa tape. No proper locks on doors, just standard push button as you close. Stunk of cigarettes and ashtrays on outdoor table were unemptied. I would not suggest anyone ever stay there
Stayed 2 nights in Jul 2024

6/10 Okay

Bob

It was clean and overall good except it was very, very noisy - the traffic noise coming from both the front of the unit and the back - double glazed windows probably would reduce a lot of that. Plus the shower ran out of hot water very quickly so you couldn't have a decent shower, and that was inconvenient and a big nuisance! I hardly used the hot water in general, and so expected to have a good shower. I'd recommend fitting an efficient shower head that reduces the volume of water, but sprays over a larger area, otherwise your geyser is far too small.
Stayed 8 nights in Jul 2024

8/10 Good

Sarah, Highland Park

Travelled with partner
Liked: Cleanliness, amenities
Staff are always friendly & helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Travelled with partner
Was a little small then what I expected
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
The place was older and not kept up, did not have elevators or any units that was on or close to ground floor. When we wanted to cancel and get a refund, they had given us the run around and the head manager didn’t even want to come out to discuss anything with us, but sent the sacrificial lamb to deal with us.I don’t recommended this place to anyone, until the place is updated and the pictures were deceptive, make the place look better than the facility actually is. Thank God, for a few dollars more, we were able to secure a beautiful apartment in Broadbeach, with a wonderful owner on premises.
Stayed 5 nights in Jul 2024

6/10 Okay

Mandy

Travelled with family
Liked: Property conditions & facilities
The room was quite nice, the only problem was the noise of the traffic. I didnt realise it was on the main road into gold coast. Hoons rill all ours of the morning
Stayed 1 night in Jul 2024

6/10 Okay

David

Travelled with partner
It was not as it appeared in the advertising. I would rate it at two and a half stars at best.
Stayed 1 night in Jul 2024

4/10 Poor

Sean

Disliked: Property conditions & facilities
This hotel is right on the Gold Coast Highway and the noise is terrible. Couldn't sleep.
Stayed 1 night in Jul 2024

8/10 Good

Pushpa

Stayed 2 nights in Jul 2024

8/10 Good

Megan

Travelled with partner
Liked: Amenities, property conditions & facilities
Had no hassles friendly staff
Stayed 1 night in Jun 2024

4/10 Poor

Richard

Travelled with partner
Disliked: Property conditions & facilities
Not much to like . The Unit was very small and lacked basic kitchen utensils and there were no , towel rails in bathroom. There were no doors to bedroom so was very noisy as near main road. Bathroom safety screen was missing.
Stayed 5 nights in Jun 2024

4/10 Poor

Barry

Disliked: Cleanliness, property conditions & facilities
Thrashed angry plumbing bare concrete in places dirty mouldy tiles you don’t want to walk on won’t be back
Stayed 2 nights in Jun 2024

8/10 Good

Glennys

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff member was cheerful & helpful, not enough car parks, unit was very clean, some laminate peel but ok, bed & sheets were very clean & comfy. however didn't like how the hot water ran out after 3 minutes and had to finish washing hair 20 minutes later when it was hot again? also very noisy traffic as is on a main street corner block. I would not book this again.
Stayed 1 night in Jun 2024

8/10 Good

Joseph

Only down side was the traffic noise
Stayed 1 night in Jun 2024

6/10 Okay

Phillipa

Liked: Cleanliness
Disliked: Property conditions & facilities
What I'd expect for 3 star rating but I desperately needed somewhere safe for an unexpected overnighter on a Saturday near Coomera. Shabby but the bed was top quality and the kitchenette well-equipped and clean. Over-priced.
Stayed 1 night in Jun 2024

8/10 Good

Salina

Stayed 1 night in May 2024

6/10 Okay

Andrew, Byrrill ck

Travelled with partner
Liked: Cleanliness
Good budget accommodation.
Stayed 3 nights in May 2024

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sandcastles is a great place to stay, its clean, quiet and family friendly. The staff are so friendly and accommodating
Stayed 1 night in May 2024