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Pestana CR7 Gran Vía Madrid

4.0 star property
Hotel with a fitness center, steps from Gran Via

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Photo gallery for Pestana CR7 Gran Vía Madrid

Restaurant
Exterior
Bathroom
Room
Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Gran Vía 29, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Plaza de Callao
    ‪3 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Deluxe Grand View

Deluxe Grand View

Deluxe Grand View

  • 28.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Room

Minibar, in-room safe, desk, laptop workspace

Cozy Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio (CR7)

Studio (CR7)

Studio (CR7)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 18.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Balcony

Premium Balcony

Premium Balcony

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Grand View

Minibar, in-room safe, desk, laptop workspace

Premium Grand View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium View

Premium View

Premium View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Similar properties

Exterior

Hotel Riu Plaza España

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
4.7 out of 5, Exceptional, (3871)
The price is CA $288
per night
CA $317 total
includes taxes & fees
10 Mar - 11 Mar
Hotel Riu Plaza España

About the area

Madrid

Heart of Madrid.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Plaza de Cibeles is within 2 miles (3 km).

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 10 min walk
  • Royal Palace of Madrid - 13 min walk
  • Prado Museum - 16 min walk

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tapa Tapa Montera - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk

About this property

Pestana CR7 Gran Vía Madrid

4-star hotel near Gran Via
Pestana CR7 Gran Vía Madrid offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Pestana CR7 Gran Vía Madrid.

This 4-star Madrid hotel is smoke free.

  • 168 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Pestana CR7 Gran Vía Madrid offers 168 accommodations with minibars and safes. 49-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 26 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 20 for adults and EUR 10 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 11 2024 to May 17 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Nearby parking fee: EUR 26 per day(623 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pestana CR7 Gran Vía Madrid Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1010 reviews
Rating 8 - Good. 198 out of 1010 reviews
Rating 6 - Okay. 79 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place siuuiiiii
Stayed 1 night in Feb 2025

8/10 Good

Orfislandis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel in general is on good condition, the staff was great, they helped us to get the room early as we arrived at 6:30 in the morning, not that early but at least they did help. The room was super clean, small but very confortable. Nacho the guy who welcomed us was super nice , we always saw him helping all the guests, as well as the guy at the main door. Just want to mention two points that go against the hotel, one of them is the front desk area, it needs renovation, also the AC it’s set to be managed by the staff and sometimes it’s hot inside the room and you can’t lower the temperature; and this is one of the reasons we booked this hotel, to get our own AC. Other than that it’s good, but it again, a renovation on the reception area would be great.

2/10 Terrible

Aureliano

Travelled with family
Disliked: Staff & service, property conditions & facilities
El personal de muy bajo nivel, el botones en la entrada no nos brindo ayuda ni al llegar ni tampoco al salir, cabe mencionar que no era el mismo, hice un pedido room service y nunca llego
Stayed 4 nights in Nov 2024

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, no noise, good costumer service.
Location very convenient and with the window closed you don't get any noise. Excellent costumer service. Our requests were attended very quick. Wide breakfast selection. I would book again and recommend to everyone .
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Maria Katrina

Stayed 6 nights in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and very clean rooms
Stayed 2 nights in Nov 2024

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
La habitación muy pequeña para un precio superior a los 250 dólares la noche. El desayuno muy justo. Falta calidad.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband went to Madrid for a weekend from the US and decided to stay at this hotel. The staff was absolutely amazing. The room was clean, beds are comfortable and most importantly I felt safe. There’s a sports bar with rooftop and we stayed in the 6th floor and heard no noises in our room. The hotel is located in the center of La Gran Via which is very convenient. There’s stores, restaurants everywhere around this area. I would recommend this hotel 10/10!
Stayed 1 night in Nov 2024

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
Habitación muy pequeña para un hotel de mas de 250 dolares la noche. Desayuno es muy limitado.
Stayed 1 night in Nov 2024

4/10 Poor

Ashley

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Borja, Pembroke Pines

Stayed 4 nights in Oct 2024

4/10 Poor

Yarina

Stayed 3 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Jaime Santiago, MAPLE GROVE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente solo les pido tengan café americano por qué no a toda la gente nos gusta el café express café pequeños y muy fuerte creo que es lo único que les falta
Stayed 5 nights in Oct 2024

8/10 Good

Sebastian

Liked: Amenities
Nice hotel close to plaza Mayor. Rooms were very small
Stayed 2 nights in Sep 2024

10/10 Excellent

RAFAELA

Travelled with group
The really nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Sophia

Stayed 3 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed in Madrid a lot of times, but this hotel gave us the best experience. The room was a little small (we had two suitcases and two carry-ons) but it was manageable. The location couldn’t have been better, right on the Gran Via. Breakfast was good, too. And the rooftop terraces were spectacular. We’ll be staying here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper recomendado!
Nos encantó este hotel! Tuvimos una habitación con vista a la Gran Vía hermosa. El cuarto super lindo, moderno y limpio. El personal del hotel muy amigable.
Stayed 3 nights in Oct 2024

4/10 Poor

Gustavo

Travelled with partner
Smalls rooms and bedrooms 😂
Stayed 5 nights in Sep 2024

8/10 Good

Franklyn

Liked: Cleanliness, staff & service, amenities
It’s challenging getting into the lobby, the elevators are slow and the room towels are cheap for this type of hotel. The Hotel was very clean and the staff were amazing and helpful. It’s located in downtown Madrid, lots of shops and restaurants around. Everything is in a walking distance.
Stayed 3 nights in Sep 2024

6/10 Okay

Rodrigo

Liked: Cleanliness
Stayed 1 night in Sep 2024