Frontier Suites Hotel in Juneau

3.0 star property
3-star hotel in Mendenhall Valley

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Frontier Suites Hotel in Juneau

Restaurant
Interior entrance
Deluxe Room
Aerial view
Suite, 1 Queen Bed

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
9400 Glacier Highway, Juneau, AK, 99801
  • Mendenhall Golf Course
    3 min drive
  • Alaska Powder Descents
    4 min drive
  • University of Alaska-Southeast
    4 min drive
  • Juneau, AK (JNU-Juneau Intl.)
    12 min walk

Room options

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Juneau

Mendenhall Valley stay.Your stay at this Mendenhall Valley hotel places you within 3 miles (5 km) of Mendenhall Golf Course and Alaska Powder Descents. Also, University of Alaska-Southeast is within 3 miles (5 km) and Auke Bay is within 6 miles (10 km).

What's nearby

  • University of Alaska-Southeast - 4 min drive - 4.3 km
  • Auke Bay - 6 min drive - 5.5 km
  • Mendenhall Ice Caves - 7 min drive - 6.5 km
  • Alaska State Capitol - 13 min drive - 14.7 km
  • Eaglecrest Ski Area - 38 min drive - 31.5 km

Getting around

  • Juneau, AK (JNU-Juneau Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Sandbar & Grille - ‬17 min walk
  • ‪Thibb's Coffee & More - ‬6 min drive
  • ‪The Grind Coffee Co. - ‬4 min drive

About this property

Frontier Suites Hotel in Juneau

3-star hotel in Mendenhall Valley
Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. A roundtrip airport shuttle during limited hours and a ferry terminal shuttle are free. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at Frontier Suites Hotel in Juneau. Free self parking is available.

This 3-star Juneau hotel is smoke free.

  • 104 guestrooms or units
  • Meeting rooms
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Frontier Suites Hotel in Juneau offers 104 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Kitchen
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 5:00 AM - 10:30 PM
  • Free ferry terminal shuttle

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Heating

Bathroom

  • Hair dryer
  • Private bathroom

Food and drink

  • Kitchen

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Frontier Suites Hotel in Juneau Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 187 out of 531 reviews" "
Rating 8 - Good. 160 out of 531 reviews" "
Rating 6 - Okay. 85 out of 531 reviews" "
Rating 4 - Poor. 50 out of 531 reviews" "
Rating 2 - Terrible. 49 out of 531 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

TIFFANI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bedding. Missing pillowcases. Dirty room/dust etc. Three days and not once did housekeeping even enter our room. It’s obvious that drug users are staying at the hotel and using it to further their activities. Do NOT stay here.
Stayed 3 nights in Oct 2024

2/10 Terrible

James

Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with group
Enjoyed our stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent airport shuttle service
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend!
Great quick stay after a long day of traveling and before catching a ferry early the next morning. The front desk folks were friendly and the shuttle drivers were very accommodating!
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this place! Fabulous service, beautiful scenery, and incredible accommodations.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Arthur Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to everything lots of food options around close and walking distance. Jet tub was amazing and the room was super clean the bed was harder than I like but still nice. Differently would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking at the hotel was very bizarre and not very convenient. The room itself was very nice, comfortable and relatively quiet (aside from neighbors slamming doors). We walked to different locations from the hotel and there appeared to be people in the area that did not appear to be upstanding citizens and appeared to be impaired. I would not have walked the area alone.
Stayed 5 nights in Aug 2024

4/10 Poor

Frederick

Travelled with group
Disliked: Staff & service
Not happy.
We had to call the hotel twice for the shuttle from the ferry. When we got to the hotel we waited in lines for 30 minutes to check in
Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Travelled with group
Unacceptable
I waited 30 minutes for the shuttle pickup and another 30 minutes for check-in at 10:30 pm.
Stayed 1 night in Aug 2024

8/10 Good

Justin

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Ben

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was not particularly friendly or welcoming. Room had a bit of an odor.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Very convenient. Friendly staff and shuttle driver.
Stayed 1 night in Aug 2024

2/10 Terrible

nicholas

Disliked: Staff & service, amenities, property conditions & facilities
We showed up around 1pm and the fish freezer was already full. We ended up getting a few small ft sided coolers in the freezer. One of the coolers had about 14lbs of fish stolen overnight. We weighed our coolers before to make sure they were 50lbs exactly. We got to the airport the next day and one weighed 35 pounds. We will not be going back.
Stayed 1 night in Aug 2024

6/10 Okay

Noel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was super helpful. The facility is old and carpets and couches could use a good cleaning or upgrade.
Stayed 1 night in Aug 2024

8/10 Good

Auggie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went well. Slept well. Pick up and drop off went smoothly. Large room with full kitchen. Bit pricey.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bob

Stayed 1 night in Aug 2024

10/10 Excellent

Ted

Staff was friendly and helpful
Stayed 1 night in Aug 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Room was hot even with the fan on. Lots of noise at night coming from the parking lot & area around the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 1 night in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Nicole

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t even get toilet paper .. tv doesn’t work majorly run down!
Stayed 1 night in Aug 2024