Residencia Santa Clara

3.0 star property
3-star hotel near Malecón

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residencia Santa Clara

Sundeck
Signature Room
Reception
City view
City view from property

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff, comfortable rooms

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning

Explore the area

Map
13 Santa Clara, Havana
  • Malecón
    1 min walk
  • Plaza Vieja
    3 min walk
  • Plaza de Armas
    9 min walk
  • Havana (HAV-Jose Marti Intl.)
    36 min drive

Room options

Superior Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Signature Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Comfort Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Signature Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Havana

Heart of Havana.A stay at this Old Havana hotel places you steps from Museo del Ron Havana Club and within a 5-minute walk of Malecón. Plaza Vieja and Plaza de Armas are also within half a mile (1 km).

What's nearby

  • Malecón - 1 min walk - 0.2 km
  • Plaza Vieja - 3 min walk - 0.3 km
  • Havana Cathedral - 11 min walk - 1.0 km
  • Museum of the Revolution - 17 min walk - 1.5 km
  • Hotel Nacional de Cuba - 7 min drive - 5.3 km

Restaurants

  • ‪Dos Hermanos - ‬1 min walk
  • ‪bar 2 hermanos - ‬2 min walk
  • ‪La Sabrosura - ‬3 min walk
  • ‪Azucar Lounge & Bar - ‬3 min walk
  • ‪la taberna del pescador - ‬3 min walk

About this property

Residencia Santa Clara

3-star hotel near Malecón
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Residencia Santa Clara also features a rooftop terrace, laundry facilities, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Havana hotel.

  • 7 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Residencia Santa Clara offers 7 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 164 ft (USD 1 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • 7 bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Individually decorated
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Residencia Santa Clara

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 22 per night.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 1 per night (164 ft away)
  • Rollaway bed fee: USD 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Residencia Santa Clara Hotel
Residencia Santa Clara Havana
Residencia Santa Clara Hotel Havana

Residencia Santa Clara Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 119 out of 138 reviews" "
Rating 8 - Good. 16 out of 138 reviews" "
Rating 6 - Okay. 2 out of 138 reviews" "
Rating 4 - Poor. 0 out of 138 reviews" "
Rating 2 - Terrible. 1 out of 138 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer services
The hotel is beautiful and I love the location - walking distance to many sites. The staff was very helpful!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great private boutique family owned hotel in old Havana. 7 rooms in total, and also has a restaurant/bar serving breakfast (included in my room rate) and lunch. Lots of hot water in the shower, reliable power and wifi. Friendly staff (Yuliet, Serguey, and Amin) that can assist in advising and booking all your needs. Conveniently located within walking distance to all the main downtown attractions. Highly recommend!
Stayed 7 nights in Jun 2024

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best possible place to arrive to Havana. The hotel liaison, Liber, met us upon our arrival and gave us a really warm welcome, helping to orient us to the city and country. Liber, Serguey, and the rest of the team were kind, accommodating, and made us feel at home. The room was spacious and the AC worked well and they had wifi throughout the space. The bar area was good as were the terraces and we appreciated the flexible breakfast timing. I would highly recommend taking a tour with Liber as well as he was incredibly knowledgeable. Would definitely stay here again and am grateful to these people for their hospitality and kindness!
Stayed 3 nights in Jun 2024

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A highlight in Havana! Highly recommend!
As soon as we walked into the hotel, we could tell it was the perfect hotel. Funky and cool decorating. Delicious food and drinks. Extremely friendly and helpful service (Juliette and all the staff). The hotel room was comfortable with excellent ac and a super cool bathroom set up. The hotel is also safe and secure. We got back late at night and it was gated up but a security guard quickly came to let us in. They gave us an excellent dinner recommendation which after a long day of exploring was perfect. Also the location is so close to the action. We highly recommend this hotel!
Stayed 1 night in May 2024

10/10 Excellent

ian

wonderful
the hotel was lovely, and cosy large rooms . shower was powerful, beds so comfortable, i wanted to take it home lol. staff fantastic, all of them. Bar and food first class and cheap. Couldn't fault a think deffo would stay again.
Stayed 4 nights in May 2024

10/10 Excellent

Rhys

Stayed 2 nights in May 2024

10/10 Excellent

Pc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel, staff superb very helpful and kind. Lovely food and the best Mojitos in Havana
Stayed 1 night in Apr 2024

10/10 Excellent

Paula

This property is a true gem in Old Havana. It is well situated and a short walk from many good restaurants and sites. The rooms are small but uniquely decorated and very comfortable. The staff is warm and welcoming. We loved the rooftop patio both in the mornings and in the evening. The small restaurant downstairs has fantastic ambiance and serves delicious food. I especially enjoyed my morning cappuccino. I hope to return and stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡Excelente!
We absolutely loved our time at Residencia Santa Clara!! It was gorgeous, pristine, so comfortable, and in a great part of town. We loved the air conditioning and starfruit welcome drink after a hot day of travel and everyone was incredibly welcoming. The mojitos were the best we had in Cuba (fresh limes!), and we loved our chats with Serguey. Yuli was absolutely amazing and helped us feel at home; she also helped find a last minute taxi. The food and coffee! So delicious. We had amazing internet the whole time but luckily didn’t really need it because we were soaking up every second in Havana. The room was so comfortable; no noise, great view, excellent water pressure. The rooftop deck was incredible! We honestly could’ve stayed a week inside the hotel and been happy, it’s that wonderful. Worth every penny. Thank you for your hospitality and for giving us such an amazing experience! We’ll be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!!!
We had a fantastic stay at the Residencia Santa Clara. The staff were warm and welcoming. We want to give a special shout out to Sergay. He helped us find a wonderful excursion when our original plans were cancelled and we enjoyed our evening chats with him.
Stayed 4 nights in Apr 2024

10/10 Excellent

Walid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel with excellent staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very accommodating service! Bar and food were great!
Stayed 3 nights in Apr 2024

10/10 Excellent

Carina

Stayed 1 night in Apr 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff/service exemplary, clean & well maintained. Great location , money exchange, tours and transportation all arranged thru hotel. Shout out to Liber, Siergei, Amin, & Carlos. Included breakfast a great way to start the day coffee is excellent ! Roof top area great way to sit and relax with a cocktail at the end of the night.
Stayed 6 nights in Feb 2024

8/10 Good

Ben

Stayed 2 nights in Feb 2024

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In La Habana Vieja. Well situated for touring. Owners/staff were great and very helpful. They have a nice bar and food on site. Really cute, clean rooms. Excellent breakfast included! Loved. it.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brent, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5 night stay at this charming little hotel. In the old town, on the edge of a local neighborhood. Easy walking to much of Havana. Staff was amazing! So friendly and helpful. We loved our stay and would not hesitate to recommend it to anyone!
Stayed 5 nights in Dec 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities
The area is improving, the hotel location is nice...there's no wifi in room #7 period. This needs to be looked into. I had to sit in the restaurant with night time security to access wifi. With the cost of the room this is unacceptable . I also feel the roof top deck needs quality improvement . My friends stayed at a hotel around the corner ( Bahia Havana) and the roof top restaurant/wifi was much better quality of of rooms better. As far as service and staff. I felt Residence Santa Clara had a better feel.
Stayed 5 nights in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, who treated you like one of the family. Restaurant and bar first rate. Rooms were small, particularly bathroom/toilet, but we knew that going in. Good location, walking distance to most things in the old town. No elevator, so might not be suitable for less mobile travellers. Only compliant would be the noise, as the walls were thin. We could hear doors opening and closing in nearby rooms, which did wake us up a few times when other guests arrived back late. Overall though, loved it.
Stayed 4 nights in Jan 2024

8/10 Good

Timisola

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Havana. Staff was friendly and helpful, also breakfast and coffee were great. The only downside is it get a bit loud at night/ early mornings and a bit chilly in the winter. Overall however, would recommend a stay here
Stayed 2 nights in Dec 2023

10/10 Excellent

lindsay

Stayed 1 night in Dec 2023

10/10 Excellent

lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. For a first time visit to Cuba, their help and assistance was beyond appreciated. On any future visit, it would be my first stop!!! I also was happy that they served both food and drinks on the premises, both of which were excellent.
Stayed 2 nights in Dec 2023

6/10 Okay

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2023