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ANDAZ DUBAI THE PALM, BY HYATT

5.0 star property
5-star beachfront hotel near Marina Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANDAZ DUBAI THE PALM, BY HYATT

Exterior
Andaz Room with Sea View
Exterior
Exterior
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
The Palm Jumeirah, Dubai, Dubai, 390068
  • The View at The Palm
    7 min walk
  • Nakheel Mall
    8 min walk
  • The Pointe
    2 min drive
  • Dubai (DXB-Dubai Intl.)
    34 min drive

Room options

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • 130 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

  • 291 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Prince)

Suite (Prince)

Suite (Prince)

  • 196 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room with Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Andaz Twin Room with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Room with Sea View

Andaz Room with Sea View

Andaz Room with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Andaz Twin Room

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Room

Andaz Room

Andaz Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Suite with Balcony

Premium bedding, down comforters, in-room safe, individually decorated

Andaz Suite with Balcony

  • 86 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from room

Hilton Dubai Palm Jumeirah

On private beach
Pool
Spa
Kids pool
4.6 out of 5, Wonderful, (403)
The price is CA $438
per night
CA $544 total
includes taxes & fees
15 Dec - 16 Dec
Hilton Dubai Palm Jumeirah

About the area

Dubai

Beachfront retreat .A stay at this Palm Jumeirah hotel places you steps from The View at The Palm and within a 5-minute walk of Palm Islands. Also, Nakheel Mall is within half a mile (1 km) and The Pointe is within 2 miles (3 km).

What's nearby

  • AURA SKYPOOL Dubai - 6 min walk - 0.5 km
  • The View at The Palm - 7 min walk - 0.7 km
  • Nakheel Mall - 8 min walk - 0.7 km
  • Aquaventure - 6 min drive - 4.5 km
  • Marina Beach - 14 min drive - 8.0 km

Getting around

  • Al Ittihad Park Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 34 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬7 min walk
  • ‪St. Regis Gardens - ‬7 min walk
  • ‪Depachika Food Hall - ‬18 min walk
  • ‪Joe & The Juice - ‬8 min walk
  • ‪Sushisamba - ‬8 min walk

About this property

ANDAZ DUBAI THE PALM, BY HYATT

5-star beachfront hotel near Marina Beach
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At ANDAZ DUBAI THE PALM, BY HYATT you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 216 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
ANDAZ DUBAI THE PALM, BY HYATT offers 216 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Ora Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

Arabic, Chinese (Cantonese), English, Filipino, French, German, Hindi, Italian, Korean, Russian, Urdu

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: AED 140 for adults and AED 70 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 2 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Infinity pool
  • Lifeguards on site
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ANDAZ DUBAI THE PALM, BY HYATT

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500
  • New Year's Eve (31 December) Gala Dinner per child: AED 750 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

This property’s cabana pool is reserved for adults only.

We should mention

  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Andaz by Hyatt Palm Jumeirah
Andaz by Hyatt – Palm Jumeirah
Andaz Dubai The Palm, by Hyatt Hotel
Andaz Dubai The Palm, by Hyatt Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz Dubai The Palm, by Hyatt Hotel Dubai

ANDAZ DUBAI THE PALM, BY HYATT Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 191 reviews" "
Rating 8 - Good. 36 out of 191 reviews" "
Rating 6 - Okay. 8 out of 191 reviews" "
Rating 4 - Poor. 6 out of 191 reviews" "
Rating 2 - Terrible. 10 out of 191 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Westlake

Liked: Cleanliness, staff & service, property conditions & facilities
Young, international vibe
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Stayed 8 nights in Mar 2024

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, good Placed, clean and always someone ready to help for every question. Room not to big I will go back
Stayed 5 nights in Jul 2024

8/10 Good

Vanina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Ranjani, corio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Nakheel mall, very convenient location for Palm Jumeirah area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
Nice hotel but I wished these basic things as cotton wool was there and not need to be asked from reception. Pool, both adult and main were great! Room service took longer than expected as it was busy
Stayed 4 nights in May 2024

4/10 Poor

Bardia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I had to add the breakfast but they couldn’t accept the payment online and I didn’t have the breakfast during my stay there
Stayed 5 nights in May 2024

4/10 Poor

Salome

Disliked: Staff & service, property conditions & facilities, room comfort
Salome
Stayed at the Andaz for 4 nights half board and was very disappointed by the service and the quality of the stay. First, we were surprised by the fact that the main pool and beach were shared with another hotel/residence and so busy. Once on the beach there is no free water for the customers which is very surprising in Dubai because all the hotels offer free water or water fountain to customer by the pool/beach. I was told I had to go back to the main hotel to get water because they couldn’t give us free water by the pool because it’s share by other hotel residents. The room was big but the bedding wasn’t comfortable at all, not enough pillows and the mattress were very hard. The half board food at the buffet lacked of variety, quality wasn’t great either. I would say this experience doesn’t reflect a 5 stars hotel
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

alison

Travelled with partner
Good location for shopping and beach. Food was very good, the hotel and pool excellent though a few untidy areas on beach especially after a child's party where tiny balls of polystyrene and glitter paper blew around for days, dissapointed this is allowed from a green point of view. Staff amazing, stayed before at the sister hotel The Dukes but found this one though similar in layout preferable. Some lovely bars and restaurants with amazing food in walking distance on the beach. Highly recommend
Stayed 7 nights in Apr 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Francesca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, very nice staff, very good breakfast and dinner buffet.
Stayed 7 nights in Apr 2024

10/10 Excellent

ROHIT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great breakfast The king size bed room was amazingly spacious The sea view promise though is slightly over sold as the view is not that great
Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right across the Nakheel mall. Pool and beach options. Definitely recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Simranjit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Helpful staff. Great location. Easy access to malls and various Dubai sites. Great buffet options, we stayed half board. Amazing pool area! Plenty of decking and space.
Stayed 7 nights in Mar 2024

8/10 Good

Jeremy Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is designed for cars first, pedestrians second. When 6 months of the year it is easy to walk to nearby places, there is no easy priority given to walking or cycling.
Stayed 6 nights in Mar 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Viajamos a muchos hoteles pero este hotel tiene un excelente balance entre precio ubicación y servicio para las personas que piensan viajar a Dubai y quieren estar en la Palmera este lugar es el mejor evitando todo el tráfico que conlleva llegar hasta el fondo de la Palmera además tiene un centro comercial cruzando la calle Que le ofrece muchas opciones . El mejor restaurante asiático lo tiene este hotel se llama asia Asia, restaurante mexicano Coco en la playa ademas los desayunos tienen una variedad entre un buffet asiático Mediterráneo y americano. Tuvimos un pequeño incidente en la habitación que se cayó la cortina cuando llamamos inmediatamente solucionaron el problema el servicio de concierto nos hizo excelentes recomendaciones en restaurantes y atracciones.
Stayed 9 nights in Mar 2024

10/10 Excellent

TODD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Andaz went above and beyond to make our vacation one to remember. Having restaurants on the property made dining so convenient. Transportation was easy to access. I could not believe how quiet our room was. It felt like we were the only ones at the hotel which made sleeping very easy. We will definitely be back.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ameera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai Andaz hotel break
Staff very friendly, room very comfortable. A very enjoyable experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Elsie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our home away from home in Dubai. The staff have become like family and we love it here. This is always our top place to stay when we are in town.
Stayed 1 night in Jan 2024

10/10 Excellent

brian

Stayed 2 nights in Jan 2024

10/10 Excellent

Shezma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this hotel. Their spa is exceptional and the beach is just wow! We will definitely be coming back. Loved it. Staff are very helpful with great customer service, especially Mustafa was very helpful throughout our stay!!
Stayed 1 night in Dec 2023