Waldhaus Reinbek

5.0 star property
5-star hotel with a spa, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldhaus Reinbek

Terrace/patio
Reception
Suite
Indoor spa tub
Sauna, spa tub, steam room, body treatments, hot stone massages, facials

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Hot tub
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Loddenallee 2, Reinbek, Hamburg, 21465
  • Reinbek Castle
    18 min walk
  • Water Park Freizeitbad Reinbek
    5 min drive
  • Bergedorfer Castle
    9 min drive
  • Hamburg (HAM)
    29 min drive

Room options

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Classic Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Premium Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Reinbek

In suburbs.Within 3 miles (5 km) of this Reinbek hotel, you'll find Reinbek Castle and Bergedorfer Castle. Also within 9 miles (15 km) are Friedrichsruh Butterfly Garden and Horner Rennbahn.

What's nearby

  • Reinbek Castle - 18 min walk - 1.6 km
  • Bergedorfer Castle - 9 min drive - 6.4 km
  • Miniatur Wunderland - 22 min drive - 18.8 km
  • Elbe Philharmonic Hall - 22 min drive - 19.0 km
  • Hamburg Cruise Center - 22 min drive - 18.9 km

Getting around

  • Hamburg-Bergedorf Station - 6 min drive
  • Reinbek S-Bahn - 17 min walk
  • Hamburg Airport (HAM) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Bistro Lorenzino - ‬4 min drive
  • ‪Schloss Reinbek - ‬18 min walk
  • ‪Bombay Spicy - ‬14 min walk
  • ‪Mongolei Restaurant - ‬6 min drive

About this property

Waldhaus Reinbek

5-star hotel with a spa, connected to a shopping center
Waldhaus Reinbek offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the luxury Waldhaus Reinbek. Self parking is free.

This 5-star Reinbek hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Waldhaus Reinbek offers 49 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, German

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 22.50 for adults and EUR 15.00 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 15.00 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Waldhaus Hotel Reinbek
Waldhaus Reinbek
Waldhaus Reinbek Hotel
Waldhaus Reinbek Hotel
Waldhaus Reinbek Reinbek
Waldhaus Reinbek Hotel Reinbek

Waldhaus Reinbek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 117 reviews" "
Rating 8 - Good. 30 out of 117 reviews" "
Rating 6 - Okay. 10 out of 117 reviews" "
Rating 4 - Poor. 1 out of 117 reviews" "
Rating 2 - Terrible. 0 out of 117 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. But missing air conditioner.
Stayed 5 nights in Jun 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 5 nights in Apr 2024

10/10 Excellent

Terrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and the restaurant are excellent! The rooms are extremely clean and comfortable. The only thing that I was bothered by was the smoking in the restaurant bar.
Stayed 4 nights in Oct 2023

10/10 Excellent

Peter, Boca Raton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Great staff! No air-conditioning.
Stayed 2 nights in Jun 2023

8/10 Good

Rachel E

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Nabil

Stayed 6 nights in Nov 2022

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class hotel with wonderful staff.
We were just stopping for the night but despite there being a wedding party at the location, we had one of our best night sleeps.Really lovely helpful staff and fantastic comfort.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property, very unique and a refreshing change to the run of the mill chain hotels. Air con in the rooms would have been nice as the weather during our stay was very hot but this was offset by the beer being very cold !!
Stayed 1 night in Aug 2019

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Hadas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel,breakfast on weekday was lacking staff
The hotel is great. The only thing we didn't likr was the breakfast, which was not worth its price. Our last night was Monday and there was only one guy working in the dining room. There was no refill when things were over, and we had to wait too long for service
Stayed 4 nights in Mar 2019

6/10 Okay

Mikko

Liked: Cleanliness
One time visot
A five star rating but no Air conditioning! For the room temperature the situation was simply disasterous. The restaurant was full both nights and totally understaffed. 2 hours for a quick dinner. So many other good hotels in the region.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The hotel is more a 3 or 4 stars than a 5 stars. It might be due to lower service quality in low season period. The rooms are clean, but design, furniture and equipment are very basic. I was in particular disappointed by the fact I couldn't use the Spa (Sauna) that only opens at 12pm and hotel reception not allowing a late checkout unless I pay extra 75 Euros.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt stille hotel
Dejligt hotel, vi brugte det som sidste stop inden vi kørt hjem til DK. Dejligt stort værelse, super lækker mad i restauranten med god betjening. Fin morgenmad.
Stayed 1 night in Aug 2024

10/10 Excellent

Heikki

Stayed 1 night in Jul 2024

10/10 Excellent

Wivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt - men et stort skår i glæden. Middagen den anden aften, da måtte vi vente over 1 time på maden - det er uacceptabelt.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I skovens dybe stille ro
Meget lækre omgivelser og behageligt personale
Stayed 1 night in Jul 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et dejligt ophold
En god seng og et stort værelse med stort badeværelse.
Stayed 1 night in Jul 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Kaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Anders Rikard

Stayed 1 night in May 2024

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et godt ophold
Dejligt hotel med gode senge, rene værelser og venligt og servimindet personale
Stayed 1 night in May 2024