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URH Palacio de Oriol Hotel

4.0 star property
4-star hotel near Port of Bilbao

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for URH Palacio de Oriol Hotel

Terrace/patio
Front of property - evening/night
Daily buffet breakfast (EUR 15 per person)
Minibar, in-room safe, desk, blackout drapes
Junior Suite, Ocean View

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
Avenida Cristobal Murrieta, 27, Santurtzi, Bilboaldea, 48980
  • Vizcaya Bridge
    10 min walk
  • Playa de las Arenas
    16 min walk
  • Abra Getxo Marina
    18 min drive
  • Bilbao (BIO)
    23 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, Terrace

Minibar, in-room safe, desk, blackout drapes

Premium Room, Terrace

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Puente Colgante Boutique Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (458)
The price is CA $128
per night
CA $140 total
includes taxes & fees
15 Dec - 16 Dec
Puente Colgante Boutique Hotel

About the area

Santurtzi

Seaside stay .Your stay at this Santurtzi hotel places you within a 10-minute walk of Estuary of Bilbao and Bay of Biscay. Also, Vizcaya Bridge is within half a mile (1 km) and Playa de las Arenas is within 2 miles (3 km).

What's nearby

  • Vizcaya Bridge - 10 min walk - 0.8 km
  • Playa de las Arenas - 16 min walk - 1.3 km
  • Bilbao Exhibition Centre - 9 min drive - 7.5 km
  • Port of Bilbao - 12 min drive - 5.6 km
  • San Mames Stadium - 16 min drive - 13.0 km

Getting around

  • Santurtzi Penota Station - 5 min walk
  • Penota Station - 6 min walk
  • Bilbao Airport (BIO) - 23 min drive

Restaurants

  • ‪Restaurante Nauticos - ‬6 min walk
  • ‪Bar Lolo - ‬6 min walk
  • ‪La Galería - ‬9 min walk
  • ‪Café Antxeta - ‬8 min walk
  • ‪Garbatella - ‬9 min walk

About this property

URH Palacio de Oriol Hotel

4-star hotel near Port of Bilbao
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the business-friendly URH Palacio de Oriol Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Santurtzi hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
URH Palacio de Oriol Hotel offers 88 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15.00 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 15.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

URH Palacio Oriol Hotel Santurtzi
URH Palacio Oriol Hotel
URH Palacio Oriol Santurtzi
URH Palacio Oriol
Nh Hotels Santurtzi
Nh Hotel Santurtzi
Urh Palacio De Oriol
URH Palacio de Oriol Hotel Hotel
URH Palacio de Oriol Hotel Santurtzi
URH Palacio de Oriol Hotel Hotel Santurtzi

URH Palacio de Oriol Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 155 out of 418 reviews" "
Rating 8 - Good. 157 out of 418 reviews" "
Rating 6 - Okay. 54 out of 418 reviews" "
Rating 4 - Poor. 33 out of 418 reviews" "
Rating 2 - Terrible. 19 out of 418 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Dated and tired. Staff not that interested. Gave up waiting for any member of staff at all to turn up at breakfast. Needs substantial investment to bring it into line.
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel at a fair price for great service
Stayed before. That’s why we chose again this same hotel. Hotel staff are so welcoming and helpful. Evening meal and breakfast was very good and the voice was excellent. Will be booking with this same hotel on our next trip in October.
Stayed 1 night in Jun 2024

10/10 Excellent

charles

Stayed 1 night in May 2024

10/10 Excellent

Adriana De

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2024

2/10 Terrible

david

Stayed 1 night in Feb 2024

6/10 Okay

Dmitrijs

Liked: Cleanliness, staff & service
Outdated property. Impossible to sleep as windows were not sound proof and facing train station (noise). Walls not sound proof.
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
I cannot recommend
Most of the rooms are not in the beautiful, historic building you see on the photos, but rather on a huge underground extension they built underneath. Because of the sloped terrain, rooms face the back of the building and don't seem apparent when looking at the original palace building. These rooms are below-grade and face busy train tracks, and they are quite close to them. The noise and, often, the vibration of trains passing by made our stay very unpleasant, it really was hard to get a good sleep. Rooms also feel tired and outdated, but they are otherwise spacious and comfortable. The grounds and surroundings are nice. Very limited parking within the hotel, but we found plenty of space in the hospital's parking lot across the street. I do not recommend the restaurant at the back of this hotel, despite the views and outdoor patio.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GOOD 4* hotel
Stayed 1 night in Oct 2023

6/10 Okay

Kenneth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Unique beautiful building, short walk to metro to Bilbao, safe parking, staff spoke excellent English, spacious room. Didn’t like restaurant which served the worst meal we’ve had over 10 day vacation. Food was flavorless, meat was terribly dry. Google maps did not find correct location so we hired an Uber to let us follow to the hotel. Streets are difficult if you don’t know the area.
Stayed 2 nights in Sep 2023

6/10 Okay

mehmet Engin

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ROBERTA, SAUGUS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Not a 4 star hotel, very expensive for what offers
Not a 4 star hotel AT ALL! In the room you find not even half liter water bottle, no toothbrush, just some SMALL shower gel and shampoo "bottle". VERY, VERY noizy due to trains passing just couple of meters to hotel. Only one reception stuff understood me that I could not sleep and changed the room. The other ones were arogant, anyway NOT 4 STAR HOTEL EMPLOYEE! When client claims the noise from trains, WE MAKE EVERYTHING POSSIBLE TO MAKE HIM HAPPY, NOT TELL HIM IMMEDIATELY "NOT POSSIBLE"
Stayed 1 night in Aug 2023

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That`s the difference.
we enjoyed our four night stay and would book again. the hotel is well documented on various review/hotel sites and generally, we agree with the comments so no repitition required. two things; 1/ stretch your budget and go for the best room configuration possible, 2/ whatever you decide, you will be in the best possible hands- the team of staff here are worthy of 10/10 throughout....from top to bottom, side to side, an impeccable approach to customer service. That`s the difference.
Stayed 4 nights in Jun 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near ferry port and Bilbao centre
Stayed 7 nights in Jun 2023

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Toby

Stayed 1 night in May 2023

8/10 Good

Elaine

Stayed 1 night in May 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Does the job
The hotel was fine. It did the job. It's in a good location being so close to the train station - getting into Bilbao is very easy. Some nice places to eat just down the road. Rooms were fine, pretty standard affair, although cleaned to a high standard. Biggest disappointment was the service. Staff at check in and check out were cold and unwelcoming, bordering on rude. Very much not in keeping with how friendly I found Spanish people to be in general. The hotel bar is also a waste of time and not worth visiting. There was no outside seating at all despite clearly having space for it, and it normally being there (according to staff) presumably because it wasn't summer. At the end of the day it does the job.
Stayed 4 nights in Mar 2023

10/10 Excellent

Stephen, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unique propery was once a grand home overlooking the water in Santurtzi. Fabulous, spacious rooms, a bar with plentiful seating, and a restaurant with delicious food! Confortable beds, on-site underground oarking, and an atmosphere of early 29th century splendor. Loved everything!
Stayed 1 night in Mar 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, but facing the train station, not much sleep !
Stayed 1 night in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at ferry port
Excellent hotel lovely location and great service. Car parking a bit tight but very secure Have stayed here before and will do again
Stayed 1 night in Sep 2022

10/10 Excellent

Farley

Stayed 1 night in Sep 2022