Quattro Hotel & Conference Centre, Ascend Hotel Collection

3.0 star property
Hotel with a spa, connected to the convention center in Sault Ste. Marie

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quattro Hotel & Conference Centre, Ascend Hotel Collection

Suite, Non Smoking
Interior entrance
Front of property
Lobby
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Spa
  • 24/7 front desk
  • Bar
  • Laundry
  • Breakfast included

Explore the area

Map
229 Great Northern Rd, Sault Ste. Marie, ON, P6B4Z2
  • Northern Ontario Country Music Hall of Fame
    1 min walk
  • Sault College
    6 min walk
  • Sault Area Hospital
    3 min drive
  • Sault Ste. Marie, MI (SSM-Sault Ste. Marie Municipal)
    19 min drive

Room options

Suite, Accessible, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Sault Ste. Marie

In shopping district.With a stay at this Sault Ste. Marie hotel, you'll be steps from Northern Ontario Country Music Hall of Fame and within a 10-minute walk of Sault College. Bellevue Park and Sault Area Hospital are also within 2 miles (3 km).

What's nearby

  • Sault College - 6 min walk - 0.5 km
  • GFL Memorial Gardens - 3 min drive - 3.1 km
  • Agawa Canyon Tour Trains - 5 min drive - 3.7 km
  • Gateway Casinos - 5 min drive - 4.6 km
  • Sault Ste. Marie International Bridge - 5 min drive - 4.5 km

Getting around

  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪The Breakfast Pig - ‬3 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Qdoba Mexican Eats - ‬2 min drive

About this property

Quattro Hotel & Conference Centre, Ascend Hotel Collection

Hotel with a spa, connected to the convention center in Sault Ste. Marie
Quattro Hotel & Conference Centre, Ascend Hotel Collection offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2842 square feet (256 square meters) and includes a conference center. Spa services, a terrace, and a vending machine are also featured at the business-friendly Quattro Hotel & Conference Centre, Ascend Hotel Collection. An airport shuttle (available on request) is available for a fee. Free self parking is available.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 2842 sq ft of conference space
  • 256 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Quattro Hotel & Conference Centre, Ascend Hotel Collection offers 157 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Plasma televisions come with premium cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Greenhouse Spa has massage/treatment rooms and couples treatment room(s). Services include massages and manicures and pedicures. The spa is open select days.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge) from 4:30 AM - 11:30 PM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Plasma TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Cleaning deposit: CAD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 55 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, and American Express. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Sault Ste. Marie
Comfort Suites Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Ontario
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Suites Conf. Centre Ascend Hotel Collection M.
Quattro Suites Conf. Centre Ascend Collection M.
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Conf. Centre Ascend Collection Sault Ste. Marie
Quattro Conf. Centre Ascend Collection
Hotel Quattro Hotel & Conf. Centre, an Ascend Hotel Collection
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Comfort Suites Conference Centre
Quattro Suites Conf. Centre an Ascend Hotel Collection M.
Quattro Conf Ascend Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Quattro Hotel & Conference Centre, Ascend Hotel Collection Hotel

Quattro Hotel & Conference Centre, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 774 out of 1182 reviews" "
Rating 8 - Good. 293 out of 1182 reviews" "
Rating 6 - Okay. 76 out of 1182 reviews" "
Rating 4 - Poor. 22 out of 1182 reviews" "
Rating 2 - Terrible. 17 out of 1182 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Although pricey, the hotel was clean, modern, well-kept and having all the facilities one would require. In retrospect, I could not have made a better choice.
Stayed 2 nights in Oct 2024

8/10 Good

Peggy and Alan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
A little disappointed this time!
My family and I always love staying at this hotel. However, this stay they put us on the second floor and our window was facing a reception hall with a VERY Loud function of some sort going on until well after 1:30am. I don’t understand why they would put guests in these rooms knowing it’s going to be loud. I also don’t understand why they don’t turn on the fridge when you know you have guests checking in that afternoon. To drive 8.5 hours with a small cooler and these items need to be put in the fridge, it’s was quite irritating. Now, the room was a great size and the bed was comfortable. However, the amount of dust in that room was Completely UNACCEPTABLE, the dust was thick in this room and sticky spots on the floor. The restaurant was delicious as always and servers were great. The front desk workers were pleasant and helpful as always.
Stayed 2 nights in Aug 2024

6/10 Okay

Austin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had not been swept and mopped for quite some time. There was soda spilled on the desk and floor that I cleaned up myself. The floor had small food crumbs from previous people. However, the bed was clean and the bathroom was clean. So those main areas they took care of. Smoking was just outside one of the entrance doors which made smelling it a bit forced. The staff was very friendly but I still do not recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Stayed 1 night in Jul 2024

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but a few tweaks would make it great
The two things I did not enjoy about this hotel stay were the bathroom and breakfast. The bathroom in the room was incredibly small. The swing arc of the door came within about 6 inches of the toilet so one basically has to straddle or stand to the side of the toilet in order to open the bathroom door. This is contrasted by an absolutely huge room. We stayed a total of 3 nights and each hot breakfast was exactly the same food. The scrambled eggs are absolute garbage -- they have no flavour at all. It's like eating dust. Two high notes, however: fruit that is actually fresh and the quality of the pastries and croissants is excellent. Cleanliness was good. Beds, comfortable. I rated eco-friendliness a 3 because of how temperature is controlled in the suite. There are two HVAC units — one for the livingroom area and one for the bedroom area — controlled by separate thermostats. But also, because the bedroom is not in a separately enclosed space (i.e. with a door that can shut) this means that the two units fight each other. At one point, I was feeling chilly, so I just turned the thermostats up to 24. My wife later headed to bed and turned the bedroom unit down to 20. I shortly discovered that the unit in the livingroom was in fact pumping out heat. Avoidable with some due care and communication but much easier for it to happen and perhaps with people out of the room and not there to correct.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pool area
Stayed 1 night in Aug 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large suite with lots of room. Bathroom tub grouting could use some attention and the AC unit was louder than normal.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Restaurant on site that delivers to your room door was helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities
Super fancy! Breakfast was outstanding! The bedrooms are wonderful!
Stayed 1 night in Jul 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the suite, lots of room for the grandkids to play. Love the pool area but wish they still had a hot tub. Only thing I disliked was being on the second floor with no elevator was hard with a 2 year old.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the tower and room was great. Comfy bed, very clean. Perfect location close to Tim Hortons.
Stayed 2 nights in Aug 2024

4/10 Poor

Liz

Disliked: Cleanliness
Shower was dirty Hot tub in pictures doesn't exist. Its been filled in. Dining was closed the 2 days I was there Continental breakfast closed before actual closing hours
Stayed 2 nights in Aug 2024

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nic hotel close to shopping and restaurants and convienent to access the trans Canada highway. Very good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Courage

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend to family and friends. The food in the restaurant was amazing. A must eat for foodies.
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had everything ready for a smooth check-in and check-out. Breakfast included helps start the day right.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul C.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at this establishment were extremely friendly and very helpful. They tried to make her stay as pleasant as they possibly could and definitely accomplish that. Breakfast was wonderful, and the rooms were extremely clean and comfortable. The only complaint I could possibly have is that the hot tub was under construction.
Stayed 3 nights in Jul 2024

8/10 Good

Adithya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money stay.
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a difference to a tqo star. bed and pillow aawesom. pizza took service and spotless toilet. worth the money
Stayed 1 night in Aug 2024

10/10 Excellent

Blair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well taken care of, staff was very friendly and accommodating.
Stayed 1 night in Aug 2024

8/10 Good

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024