Holiday Inn Southend, an IHG Hotel

4.0 star property
4-star eco-certified hotel with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Southend, an IHG Hotel

Point of interest
Terrace/patio
Exterior
Superior Room, 1 King Bed, Non Smoking | Exterior
Interior

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
77 Eastwoodbury Crescent, Southend-on-Sea, England, SS2 6XG
  • Roots Hall Stadium
    3 min drive
  • Southend University Hospital
    3 min drive
  • Palace Theatre
    5 min drive
  • London (SEN-Southend)
    1 min walk

Room options

Standard Room, 1 Double Bed, Accessible

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (Airport View)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed (Airport View)

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Airport View)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Airport View)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed (Airport View)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Southend-on-Sea

Near the airport.Within 2 miles (3 km) of this Southend-on-Sea hotel, you'll find Rollacity and Southend University Hospital. Roots Hall Stadium and Palace Theatre are also within 3 miles (5 km).

What's nearby

  • Southend University Hospital - 3 min drive - 2.6 km
  • Cliffs Pavilion - 6 min drive - 4.6 km
  • Southend Pier - 7 min drive - 5.3 km
  • Adventure Island - 7 min drive - 5.5 km
  • Southend Beach - 12 min drive - 5.8 km

Getting around

  • Southend Airport Station - 6 min walk
  • London (SEN-Southend) - 1 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Saxon King - ‬2 min drive
  • ‪Domino's Pizza - ‬19 min walk
  • ‪KFC - ‬4 min drive
  • ‪Priory Park Cafe - ‬3 min drive

About this property

Holiday Inn Southend, an IHG Hotel

4-star eco-certified hotel with free WiFi
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 140 square feet (13 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Southend, an IHG Hotel. Parking is available for a fee.

This 4-star Southend-on-Sea hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • 140 sq ft of conference space
  • 13 sq m of conference space
  • Built in 2012
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Southend, an IHG Hotel offers 129 accommodations with laptop-compatible safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, Dutch, English, French, German, Greek, Hindi, Italian, Latvian, Portuguese, Spanish, Thai, Turkish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 13.95 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 44
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southend
Holiday Inn Southend
Southend Holiday Inn
Holiday Inn Southend Hotel
Holiday Inn Southend
Holiday Inn Southend, An Ihg
Holiday Inn Southend an IHG Hotel
Holiday Inn Southend, an IHG Hotel Hotel
Holiday Inn Southend, an IHG Hotel Southend-on-Sea
Holiday Inn Southend, an IHG Hotel Hotel Southend-on-Sea

Holiday Inn Southend, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1033 reviews" "
Rating 8 - Good. 322 out of 1033 reviews" "
Rating 6 - Okay. 74 out of 1033 reviews" "
Rating 4 - Poor. 42 out of 1033 reviews" "
Rating 2 - Terrible. 34 out of 1033 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Maria

Stayed 2 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay, safe area, good beds
Enjoyed my stay Comfortable beds Good sized room Gym had essential machines for a good workout. Close to some shops and easy access to southend beach It even had a iron and a table for it which was great. Staff were professional, 1 suggestion It would have been lovely to have some herbal tea as a option. There was black tea and coffee. Just a reminder that a increasing number of guests my prefer a camomile, lemon or green tea after a long journey. I felt safe in the hotel and the area which as a parent it’s always a priority when booking a hotel. Thank you for the lovely hospitality
Stayed 4 nights in Aug 2024

4/10 Poor

Dahryl

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rips in the beds sheets no shower gel after asked for it to be refilled constan police presence outside and inside the hotel Very uncomfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

One

Stayed 2 nights in Aug 2024

2/10 Terrible

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time in Southend.
Friendly and efficient staff. Room condition a high standard. Food quality very good. The hotel has a unique setting. Great view of the airport from the restaurant.
Stayed 3 nights in Aug 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a very good stay for my second time and i would recommend it definitely 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ccc
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friday night stay
It was a good stay, albeit only for 1 night. There was no sound from planes and air-con was a bonus. Very clean and comfortable beds. Plenty of options at breakfast. Staff at Reception lovely and very helpful, especially when we had to call for someone to unlock the safe!
Stayed 1 night in Jul 2024

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Took dietary requirements seriously at breakfast (Gluten). Although amount of hot food that was available for gluten free guests could be increased. Clean rooms with comfortable bed and pillow options. Only small issue was that we could hear the music playing in the function room late into Friday and Saturday night.
Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Southend
Excellent service as always and made us and our dog Mia very welcome
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Another excellent stay at the Holiday Inn Douthrnd on Sea. Everyone make us and our dog Mia so welcome. First class service
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay, hotel was excellent, staff very helpful and polite. Will definitely stay there when I'm in the area again
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel with excellent service
Clean, modern and comfortable hotel with great service. Yanet on reception always gives such a warm and professional welcome.
View overlooking airport
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

8/10 Good

Ian

Stayed 2 nights in Jul 2024

2/10 Terrible

Timothy

Stayed 2 nights in Jun 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay.
Stayed a few times before. The room was not ready when we arrived at 4pm and had to wait for a room to be cleaned. Room was left with sofa bed made even though there was just myself and my wife. I have noticed that the hotel is being used by homeless people, which I have no issue with, but they were at breakfast in their pyjamas!!!. We pay over £150 for a night with breakfast, and don’t expect to sit with families in their bed clothes in the morning. Must be a dress code. It is a shame as we meet up with a few couples regularly and we may need to find an alternative hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024