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Quality Inn & Suites

2.5 star property
Enjoy free buffet breakfast at this West Bend hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds
Exterior
Indoor pool
Lobby
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
2433 W Washington St, West Bend, WI, 53095
  • Regner Park
    3 min drive
  • Museum of Wisconsin Art
    4 min drive
  • West Bend Labyrinth Garden
    4 min drive
  • West Bend, WI (ETB-West Bend Municipal)
    8 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

AmericInn by Wyndham West Bend

Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very good, (528)
The price is CA $98
per night
CA $111 total
includes taxes & fees
15 Dec - 16 Dec
AmericInn by Wyndham West Bend

About the area

West Bend

In West Bend .Within 2 miles (3 km) of this West Bend hotel, you'll find Regner Park and West Bend Labyrinth Garden. Museum of Wisconsin Art and Eisenbahn State Trail are also within 3 miles (5 km).

What's nearby

  • Kettle Moraine Ice Center - 5 min drive - 5.9 km
  • West Bend Country Club - 5 min drive - 5.2 km
  • Washington County Fair Grounds - 7 min drive - 10.0 km
  • Big Cedar Lake - 7 min drive - 6.1 km
  • Sunburst Ski Area - 9 min drive - 9.8 km

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪Culver's - ‬5 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Main Street Cafe - ‬7 min drive
  • ‪Pizza Ranch - ‬13 min walk

About this property

Quality Inn & Suites

Enjoy free buffet breakfast at this West Bend hotel
Free breakfast is available. Public spaces have free WiFi. Quality Inn & Suites also features an indoor pool, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This West Bend hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Quality Inn & Suites offers 49 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Swedish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Room service available

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 138 out of 450 reviews" "
Rating 8 - Good. 163 out of 450 reviews" "
Rating 6 - Okay. 83 out of 450 reviews" "
Rating 4 - Poor. 36 out of 450 reviews" "
Rating 2 - Terrible. 30 out of 450 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some updates. Comfy bed. Good A/C. Friendly staff. Good location.
Stayed 1 night in Aug 2024

6/10 Okay

jeanne

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The common areas need a major refurb. The room itself was fine
Stayed 1 night in Aug 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room and hallways, common areas where all very dirty.
Stayed 4 nights in Aug 2024

6/10 Okay

Lindsey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hot tub was empty, which was a major disappointment upon arrival because it’s the only reason I chose this hotel. The pool was fine. The room was a bit dirty and there were some slightly imperfect smells, but nothing too terrible. The deadbolt on our room was not usable. The breakfast was adequate and the coffee was actually pretty decent compared to most hotels. For the price it was ok, but still so bummed about the hot tub.
Stayed 1 night in Aug 2024

10/10 Excellent

derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great friendly staff, clean room, well decorated.
Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gerald

Travelled with partner
had to ask for clean towels a number of times
Stayed 8 nights in Jul 2024

6/10 Okay

Royce

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were very kind and helpful. But toilet bowl was not scrubbed. Corner of floor in bathroom needed cleaning. I expect things were sanitized, just not scrubbed or polished. Linens and towels were fine. But hot tub broken and drink machine removed and not replaced. Bathroom sink drain slow. Clean enough to be safe, but needed a deep clean.
Stayed 3 nights in Jul 2024

2/10 Terrible

Destinee

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not stay here again, the room smelled of mildew and was not the most clean.
Stayed 5 nights in Jun 2024

2/10 Terrible

Sara

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When we got into our room we found a crack pipe in it!!!!!!! The hot tub in the pool room is broken and that was the main reason I booked this hotel as it had one! The whole hotel stinks and is out dated and the breakfast area is filthy. The door to the garbage can is covered in old cakes on food! Completely disgusted!
Stayed 2 nights in Jul 2024

8/10 Good

Kenneth

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Meh
When I checked in I was not told to insert and then remove the key EXTREMELY SLOWLY so that it would work. I had to walk all the way back to the front desk to say "my key didn't work", just for receptionist to tell me "You have to remove it extremely slowly, otherwise kt won't work". Annoying to not be told that when I checked in! And I was also not told the hours for breakfast.
Stayed 1 night in Jun 2024

6/10 Okay

Neil, Greensburg

Liked: Staff & service
Disliked: Property conditions & facilities
Basically a transient worker hotel Old, dated, very limited breakfast Staff was super nice Old stained furniture If you are picky, this may not be the best option for you
Stayed 1 night in Jun 2024

10/10 Excellent

Corey, West bend

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Dorene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was closed again. And the halls were warm and not clean. Seemed shortstaffed
Stayed 1 night in Jun 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
It was a nice stay. A little on the small size with the rooms and building itself.
Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and quiet few shady people walking around motel but was nice stay
Stayed 1 night in Jun 2024

8/10 Good

Oralia

Liked: Cleanliness, staff & service, room comfort
Room could be cleaner & better comforter & pillows.
Stayed 1 night in May 2024

8/10 Good

KANJANA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in May 2024

8/10 Good

Meghan

Stayed 1 night in Apr 2024

8/10 Good

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm lighting and good beds and bedding
Stayed 1 night in May 2024

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Meghan

Disliked: Cleanliness, amenities, property conditions & facilities
I booked my stay for a self-care weekend, spent extra to get a room with a jacuzzi tub. Went to take a bath in the jacuzzi on the 2nd night and disgusting brown/black/yellow things were blown out and floating in the water. I told the person at check out and got no response. Very disappointed considering the extra money that was spent wasn’t even able to be used. Carpets are bunching up weirdly. Bed was comfortable, good amount of hot water, refrigerator/freezer nice and cold.
Stayed 2 nights in Apr 2024