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The Sutton Place Hotel Vancouver

4.5 star property
Eco-certified hotel near Vancouver Waterfront

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Lobby
Winery
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Room service

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Pacific Centre Shopping Mall
    4 min walk
  • Boulevard Kitchen & Oyster Bar
    1 min walk
  • Burrard Station
    5 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    11 min walk

Room options

View all photos for Premium Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (1 King bed)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (1 King bed)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Classic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Classic)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room (2 Queen beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Queen beds)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Classic)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Classic)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Fairmont Hotel Vancouver

Pool
Spa
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Kids pool
4.5 out of 5, Wonderful, (1783)
The price is CA $297
per night
CA $358 total
includes taxes & fees
25 Dec - 26 Dec
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About the area

Vancouver

City center stay.A stay at this Central Vancouver hotel places you steps from Robson Street and within a 10-minute walk of Granville Street. Also, Vancouver Waterfront is within half a mile (1 km) and Canada Place Cruise Ship Terminal is within 2 miles (3 km).

What's nearby

  • Vancouver Waterfront - 11 min walk
  • Vancouver Convention Centre - 12 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk
  • BC Place Stadium - 13 min walk

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Intl. Airport (YVR) - 27 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬1 min walk
  • ‪Coast Restaurant - ‬3 min walk
  • ‪Earls - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Sutton Place Hotel Vancouver

Eco-certified hotel near Vancouver Waterfront
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the eco-certified The Sutton Place Hotel Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

  • 397 guestrooms or units
  • 21 levels
  • 2 buildings
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 15-38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2043 out of 3059 reviews" "
Rating 8 - Good. 614 out of 3059 reviews" "
Rating 6 - Okay. 227 out of 3059 reviews" "
Rating 4 - Poor. 102 out of 3059 reviews" "
Rating 2 - Terrible. 73 out of 3059 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent The staff at checkin seemed overly busy when we arrived and were less friendly than we expected. However , we will most likely still stay at the hotel on our next visit to Vancouver
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel to stay at. staff were amazing, really felt like a movie star. The accommodation was so nice and the rooms had great views. Cannot say a bad word about this place <3
Stayed 4 nights in Aug 2024

10/10 Excellent

ghislain

Stayed 12 nights in Aug 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and food!
Stayed 6 nights in Aug 2024

4/10 Poor

Beverly, HORSLEY

Liked: Amenities
I requested an early check-in as the flight from Australia arrived at 7am. I wasn't able to get a room until noon!room until noon
Stayed 3 nights in Sep 2024

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. I did not get the upgrade as promised. I was disappointed in the lack of commitment from the hotel. Otherwise good place to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service staff. Very quiet rooms .
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Changes going in the wrong direction…
I’ve stayed at The Sutton Place Hotel every time I’ve been in Vancouver for the last five or six years and have always loved it. However, in the last couple years they’ve been working through renovations that now mean there are no bathtubs available at all, which is a key element in a relaxing vacation for me. Also, on recent trips, my Gold status with Expedia has ensured me a room upgrade. When I arrived this time, the demeanor of the front desk clerk was unwelcoming and condescending, especially for someone who frequents the hotel. There was no upgrade. There are also no longer fridges available, but rather mini-bars with warnings not to utilize them for personal items. It has always been a relatively upscale hotel. The renovations did not make it more upscale, only somewhat more modern, but in exchange we lost so many creature comforts, which mean more to me than elegance or extravagance. It all depends on your personal priorities, of course, but I will be trying a different establishment next trip.
Stayed 2 nights in Aug 2024

8/10 Good

Lory C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, except for the sirens outside on the busy street. It's a Wonderful location, with lots of walkable restaurants close by. …except for the sirens!!
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with group
All staff pleasant and helpful
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon the arrival the hotel is beautiful.It is in an area walkable to everything. I knew it was an older hotel, so I expected character, some things to be outdated but kept up. Most of the staff were very pleasant. However, our first night there our toilet did not flush, did get fixed but an inconvenience. This should have been checked prior to our arrival. The shower had SOO much mold. SO much, quite disgusting. Housekeeping was very inconsistent. Every night that we returned to our room not everything that we used, or were out of was replaced. I constantly had to call down for things at past 11pm. Lastly, on the morning of check-out, we had one place we wanted to go for breakfast. So, my sister checked out and left our bags with the hotel. We came back grabbed our things and upon driving to the airport she pulled her (very expensive) sunglasses out and they were broken! All of that being said, the good did not outweigh the bad. I wouldn't stay here. And I don't consider this a 4 or 5 star hotel.
Stayed 9 nights in Aug 2024

10/10 Excellent

Parmveer

Liked: Cleanliness, amenities
H
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Close to skytrain
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, loved the decor. Restaurant was a winner. Service in hotel and restaurant excellent.
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel that caters to all different types of travellers. Checking in and out was very easy and being a pet friendly hotel is what helped me decide where I was going to stay downtown.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vicki

Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2024

10/10 Excellent

Rosalind, Cowichan Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beds.
Stayed 1 night in Sep 2024

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emergency services vehicles day and night with sirens near constantly.
Stayed 2 nights in Aug 2024

8/10 Good

Anita

Liked: Cleanliness
We stayed at the Sutton Place Hotel at the end of our train journey. The front desk was a mess when everyone arrived from the train. It was as if they'd not handled it before. They did attempt to catch up, put more staff at the front desk after awhile. They did give us an upgrade to a huge suite that included a kitchen and living area. That came in very handy. The hotel is close to a decent grocery store, so we were able to make us some eggs for dinner and relax. There is a gym and hot tub, but we were only there for overnight, so I can't speak to those amenities. We didn't have a view, but I didn't ask for one. The bed was VERY comfortable, and it was clean. It's a short walk to the skytram to go back to the airport. I'd stay there again if the price was right.
Stayed 1 night in Aug 2024