Note fondée sur 81 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
Great location, secure, friendly and professional staff.
par un voyageur de Cedar Hill
Publié le 10 août 2024 sur Expedia
Good overall experience.
par un voyageur
Small issues but overall good
Publié le 17 juill. 2024 sur HotelsIssues with bugs and no wash cloth. Everything else was great
par un voyageur
Publié le 28 juin 2024 sur Expedia
Good at the Billa was vet disappointing.
Dinner took abnormal length of time( stay there often) , salad was meager.
Fruit at breakfast was bad. No espresso coffee was available Not fresh
par un voyageur
Publié le 10 juin 2024 sur Expedia
Very Cozy
par un voyageur
Publié le 8 juin 2024 sur Expedia
par un voyageur
Publié le 23 mai 2024 sur Hotels
par un voyageur
Publié le 17 mai 2024 sur Expedia
Great stay
par un voyageur
Publié le 13 mai 2024 sur Expedia
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Nordic Villa overbooked. I booked a suite and I was told there are no more rooms available at 4pm. After complaining about their unprofessional nature, they found a room but it is a downgraded regular small room with no windows. I received no refund for the cost difference of the room.
Commentaires de Gestion de l’hôtel
27 avr. 2024 par C Umerah, Gestion de l’hôtel
Dear Uchenna,We sincerely apologize for the inconvenience you experienced during your recent stay at Nordic Villa. It is regrettable that you were initially informed of no available rooms and later provided with a downgraded room without windows. This was due to an error from our channel manager, and we deeply regret any frustration this may have caused.Please know that we take your feedback seriously and are working to ensure such incidents do not recur. We understand your disappointment and would like to make it up to you. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Thank you for bringing this to our attention.Warm regards,The Nordic Villa Management
