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4 Spa Resort Hotel

4.0 star property
Family-friendly 4-star hotel near Via Etnea

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Premium bedding, minibar, in-room safe, desk
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Exterior
Premium bedding, minibar, in-room safe, desk
Sports facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Parking included
  • Spa
  • Pet-friendly

Explore the area

Map
Via Nazionale Ss 114 Km 91/Vii, Aci Castello, Sicily, 95021
  • Lungomare di Ognina
    ‪2 min drive‬
  • Via Etnea
    ‪5 min drive‬
  • Piazza del Duomo
    ‪6 min drive‬
  • Catania (CTA-Fontanarossa)
    ‪12 min drive‬

Room options

View all photos for Executive Double Room Single Use, Sea View

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Executive Double Room Single Use, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room Single Use, Sea View

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Superior Double Room Single Use, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

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Executive Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View

Executive Double Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Room

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Standard Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room Single Use

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Executive Double Room Single Use

  • 45 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room Single Use

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Standard Double Room Single Use

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room (Spa)

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Standard Double Room (Spa)

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Sea View

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Superior Double Room, 1 Double Bed, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Etna view)

Premium bedding, minibar, in-room safe, desk

Superior Double Room (Etna view)

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room Single Use (Etna view)

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Superior Double Room Single Use (Etna view)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

Premium bedding, minibar, in-room safe, desk

Executive Triple Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Aci Castello

Close to the beach.Stay at this Aci Castello hotel and you'll be within half a mile (1 km) of Ionian Sea and 2 miles (3 km) of Spiaggetta Lognina. Lungomare di Ognina and Port of San Giovanni are also within 3 miles (5 km).

What's nearby

  • Lungomare di Ognina - 2 min drive - 1.9 km
  • Via Etnea - 5 min drive - 4.9 km
  • Catania Port - 5 min drive - 5.3 km
  • Catania Cathedral - 6 min drive - 5.7 km
  • Piazza del Duomo - 6 min drive - 6.4 km

Getting around

  • Borgo Station - 5 min drive
  • Cannizzaro Station - 17 min walk
  • Fontanarossa Airport (CTA) - 36 min drive

Restaurants

  • ‪Longanà - ‬19 min walk
  • ‪Cuore di Pizza Pizzeria d'Asporto - ‬15 min walk
  • ‪La Perla Nera - ‬9 min walk
  • ‪Lido Bellatrix - ‬8 min walk
  • ‪Bar La Posada - ‬2 min drive

About this property

4 Spa Resort Hotel

Family-friendly 4-star hotel near Via Etnea
4 Spa Resort Hotel offers its guests a full-service spa, 7 hot tubs, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A seasonal outdoor pool, a sauna, and spa services are also featured at the family-friendly 4 Spa Resort Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Aci Castello hotel.

  • 60 guestrooms or units
  • 4 levels
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
4 Spa Resort Hotel offers 60 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include bidets and hair dryers.

This Aci Castello hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Centro Benessere 4Spa Luxury Beauty. Services include body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a hot tub.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Italian, Russian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 7 hot tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Plasma TV

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The listed pool fee is charged per person, per hour. The listed optional facility fees for spa tub, sauna, and pool access are charged per person, per hour. Access to the fitness center is EUR 8 per person, per hour. The fitness center is open Monday-Friday, and Saturday mornings, weekly. The fitness center and spa are closed on public holidays.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • One of the swimming pools
The following facilities are closed on Christmas Day:
  • Full-service spa
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 31 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Pool fee: EUR 10
  • Facilities fee: EUR 30 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, Barclaycard, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

4 Spa Aci Castello
4 Spa Resort Hotel
4 Spa Resort Hotel Aci Castello
4 Spa Resort Hotel Hotel
4 Spa Resort Hotel Aci Castello
4 Spa Resort Hotel Hotel Aci Castello

4 Spa Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 86 out of 227 reviews
Rating 8 - Good. 90 out of 227 reviews
Rating 6 - Okay. 31 out of 227 reviews
Rating 4 - Poor. 14 out of 227 reviews
Rating 2 - Terrible. 6 out of 227 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Michelina

Liked: Cleanliness
The wellness center , one of the main reasons I chose the property, was closed for 2 months. There was no coffee machine, iron, robes and communication was limited in regards to the property. We were able to check in early which we greatly appreciated after an early flight. When the pool and wellness center are open I’m sure it’s amazing.
Stayed 5 nights in Apr 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, fabulous staff.
Stayed 1 night in Mar 2024

4/10 Poor

behnam

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was dark facing to the wall! Breakfast was boring and not much choice. Hardly any staff at the breakfast. Inaccessible if you don’t have a car. Overall not worth the money.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 5 nights in Aug 2021

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

P, Nyc

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
They checked us into a room that was already checked into with a woman’s belongings in. They upgraded us to a slightly better room that reeked of bleach. The spa which we booked the hotel to use was an up charge. Very unhappy with our stay
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Hotel was clean, pool was nice, restaurant needs a bigger menu
Stayed 5 nights in Aug 2019

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. We will be back the next time we are in town.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
property needed a paint job. room was outdated. in need of a major upgrade. They had a computer for guest use but it did not work and no one was able to fix it. Staff would not print my boarding pass at the front desk.
Stayed 3 nights in May 2019

6/10 Okay

mdr, england

Liked: Cleanliness

Average hotel with some good views

Room was large and clean enough. Showers need updating. We paid extra for sea views but might as well have saved our money as there was no balcony and you had to stand at the window to get the view! All the indoor facilities cost quite a bit extra. We tried to book the spa and the lack of interest in even acknowledging our presence caused us not to bother. All the staff were too busy talking!! This hotel is more for businesses/conferences than tourists Also avoid unless you are Italian.
Stayed 10 nights in Sep 2018

8/10 Good

Dionisis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Jonathan

Liked: Staff & service, room comfort

Ok for 2 days no longer.

Hotels.com initially let us down and forgot to give a bed to our daughter. The hotel reluctantly agreed to change our room. We were put in a room just refurbished which was very nice however unfinished. wires were still hanging out of the wall on the balcony. The pool was nice and plenty of space. Largely stuck at. the hotel unless you have a car. Taxi to local town was 25-35 euro per trip. Bay view from balcony was outstanding.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel

Very good location if you do not want a hotel in the middle of the city, like we did. The most important advantages were the out of town location and the huge free parking available. Mind you: the entrance to the hotel from the road it 10 meters after the square turn, with a very small sign on the road, not lighted at night, though the is a huge very noticeable lighted sign above the inside main building. Very friendly staff, very accommodating. Food in breakfast was tasty and varied, nothing was missing. If one was finished, it was quickly replaced. We enjoyed very much the one dinner we had. Room was very clean and VERY VERY spacious with a very nice balcony faced to the sea. There was a minibar that we did not use, but no coffeemaker nor coffee. We did not use the spa facilities (no time), but looked into it and they seemed very nice and very popular (though not crowded). Some bizarre things: for example, room sign's' location in the corridor was in the opposite to its location. The mattress was 10 centimeters short off the bed frame. All the water cups in the room and at breakfast are the simplest plastic disposable ones, not what you will expect in a 4-star rated hotel... Also the cleaning service cart was sometimes left next to the room's door or the main elevator door during the evening. All in all we were quite satisfied from our experience and we recommend it.
Stayed 4 nights in Apr 2018

8/10 Good

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok but

Local area is ok if you have a car as otherwise walking in the evening is not ideal. I would have expected a LIMITED complimentary use of the spa facilities at a rate of over 90 euro a night. The in house restaurant staff are lovely, friendly and courteous.
Stayed 2 nights in Feb 2018

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel large and rooms larger. Gym great but no water in it or towels and have to pay even as a hotel resident. In morning after gym session no where to get any breakfast beyond juice and croissant. Pool area very nice and food in restaurant in evening was extremely good. Need to do more to make hotel guests wanted as opposed to spa day trippers
Stayed 1 night in Sep 2017

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient hotel

Nice quality hotel. Room was spacious and clean. Nice comfortable bed. Spa facilities and fitness area looked good but it turned out you had to pay. Nobody told us this at reception so it was a shame to then find this out at the entrance to both. Breakfast was ok-for the quality of the star rating I would have expected better quality food, this was the first hotel in Sicily of our whole stay with poor quality juice!. Restaurant menu was limited and rather expensive compared with our other hotels and offer in Catania.

10/10 Excellent

Sue, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Our first impression of the hotel was the male receptionist. Unfortunately, our elderly taxi driver spoke no English insisted on going into the hotel, as we questioned the taxi fare which had been inflated from 15 to 40 euros.The receptionist dealt with the taxi driver with diplomacy and tact. We were then taken to our room which was exceptional - spacious,extremely clean, bathrobes and slippers, large flat screen TV, balcony, sofa and more room than we knew what to do with. The pool was lovely but you had to wear a bathing hat before being allowed to swim. The restaurant was spacious, the food was good but my only criticism was the menu didn't change. However, the choice at breakfast was excellent.We had a lovely stay at this hotel.

4/10 Poor

Craig

Disliked: Staff & service, room comfort
Hotel is soulless, rooms are big but kitted out from ikea. Pillows were aweful. Staff were nice but for a spa hotel I find it crazy that you have to pay for the pool and gym.

4/10 Poor

Rudolf

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Experience

Staff is not friendly and the first assigned room was terrible. overall experience this hotel was so bad and I think I wasted my vacation time

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Noisy plumbing

Could hear to much noise from other rooms e.g. plumbing

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the main reason I used to pick the hotel was the spa, otherwise the hotel is nice but not amazing. modern and clean but nothing spectacular. the spa is nice. many pools with different type of jets. yet, the spa could be improved by making the water temperature a little warmer. some of the pools were useless, and people tended to crowd over the useful pools (meaning with more efficient jets). the spa tends to be very busy and sometimes not too clean. the breakfast was very disappointing. in the summer it may be a wonderful location by the sea, but from november to april it is a very odd place to be - everything nearby is closed and deserted. on the other hand in the summer the spa is probably way overcrowded. I recommend this hotel in the spring and early fall.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Events rather than Hotel Hospitality

The hotel has a large Spa Resort connected to it as well as great facilities and is still in its early days of becoming known. This puts a focus on the creation of events to attract visitors to the resort - there were 3 events during the 6 days we stayed at the hotel. They took over areas where guests would normally be e.g. swimming pool and outdoor dining area - which left us our hotel room and balcony (or the inside dining area) to use. Two staff - one in the dining room and one who managed the outside area - recognised us and smiled on a number of occasions, however we did not feel as though we mattered much as guests - even if we were there for a long period of time. We had also booked an apartment and were put into a double room on arrival. There was no problem in changing once I went and asked and an apology was made. The apartment was very spacious and had facilities for cooking however there were no appliances, no utensils, no crockery, cutlery or glasses, no saucepans - in fact every cupboard and drawer was empty. Bathroom items - shampoo, soap etc. available. We had imagined going and purchasing local produce to bring back, however we visited local restaurants instead.

8/10 Good

Eleanore, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, Pass on the Spa

Staff was friendly and helpful, the rooms were clean and comfortable, and Aci Castello was a beautiful city. The hotel is located directly off of the highway, so you cannot walk anywhere, such is a bit inconvenient. We only had one meal in the restaurant, which has a very limited menu, and the waist never brought one of the dishes we ordered - however, everything we ate was good. My friend and I booked hot stone massages that included an hour in the Turkish baths (i.e. four small jacuzzi tubs and 2 saunas - one at and one dry). The water in all of the baths was rather cold and not very relaxing. The stone massages were just odd rub downs on a cold table that resembled a waterbed - not to mention they lit up in bright colors and don't have the cut out to place your face in, so you're incredibly uncomfortable (and freezing) throughout the entire session.

6/10 Okay

shin, devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but didn't rate the restaurant

Hotel was good and we were upgraded to an apartment which meant there was a living room with comfy sofa. The kitchenette had nothing in terms of cutlery, crocks, cooking utensils so wasn't relevant. We used the pool once but it was very busy with both an aqua class and lane swimming going on. The receptionist wasn't very keen to let us in and wanted us to come back after 8 in the evening. We came back just after 7 and it was still busy but we went in anyway. Good sized pool for serious swimmers but at 10 euros each, it felt expensive. We ate in the restaurant whilst we were there as driving back into Catania just felt too stressful, but the meals were merely ok.