Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Paris
Passage à alamogordo
Publié le 11 août 2019 sur HotelsHôtel bien placé sur la route des White Sands
Accueil très sympa ( ils nous ont prêté des luges pour aller aux white Sands)
par un voyageur
Publié le 4 oct. 2024 sur Expedia
This is my second time, always good.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi JIEYING! Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay once again. Your continued patronage means a lot to us, and we look forward to welcoming you back for a third visit. If there’s anything specific you loved or any suggestions you have, please feel free to share. Safe travels!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
see above
Commentaires de Gestion de l’hôtel
30 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Anna! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
par un voyageur de Hamden
Publié le 26 sept. 2024 sur Expedia
Very clean hotel and room. All amenities worked. The staff was very friendly and helpful. Breakfast was fresh and warm.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Rajeev! Thank you for your wonderful feedback! We are delighted to hear that you found our hotel and rooms clean, and that all amenities met your expectations. Our staff takes pride in providing friendly and helpful service, and it’s great to know you enjoyed the fresh and warm breakfast. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Arim! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Daniel! On behalf of our entire team, I would like to apologize if we have failed to exceed your expectations. Your satisfaction is important to us so please let us now if you have feedback that can help us make improvements to ensure we offer an exceptional experience for our guests in the future.
par un voyageur
Well ran Hotel.
Publié le 23 sept. 2024 sur HotelsClean quiet room. Nice indoor pool and hot tub. great breakfast. There was a drainage problem with the tub. they fixed it same day. Great friendly staff.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Amy! Thank you for your outstanding review! We are thrilled to hear that you enjoyed your clean and quiet room, as well as the indoor pool, hot tub, and breakfast offerings. We appreciate your understanding regarding the drainage issue, and we're glad our team was able to resolve it promptly. Thank you for recognizing our friendly staff; your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Chris! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
It’s was a great stay the hotel was clean and the staff was friendly!!!!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Carlos! Thank you for your kind review! We’re thrilled to hear that you enjoyed your stay and found our hotel clean and our staff friendly. We look forward to welcoming you back for another great experience!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Everything was great until we went to go to bed and saw something running down the head board! Absolutely disgusting!!!!
I tried uploading pictures and this app wouldnt let me.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Bobbi! Thank you for bringing this to our attention. We sincerely apologize for the unsettling experience you encountered in your room. Cleanliness is a top priority, and we regret that this issue impacted your otherwise positive stay. We will investigate the matter immediately and ensure our housekeeping team addresses this situation. We hope you will consider giving us another chance to provide you with a better experience in the future.
