Ratings based on 835 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 15, 2024
Checked in 2 hours late and my room was still unavailable due to cleaning. Checkd in to a king size bed intead og 2 full beds. Front desk said it be a great view for ballons during fest but got a room facing the garage. Called for extra towels since we got a room for 3 intead of 4 like we oaid for but there was answer. Elevetors were not working and had to wait in ling line to get to my room. Unpleasant experience for the money paid. There were many options but decided on this and was a bad choice. Contacted front sldesk for recipt of stay and they said theyd send it in 10 min. Never got it or a responce from front desk.
by A traveller
Posted Oct. 4, 2024 on Expedia
Clean, friendly, easy to get to.
Comment from Hotel Management
Oct. 5, 2024 by Ismael M., Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Oct. 4, 2024 on Expedia
Location was great
Comment from Hotel Management
Oct. 4, 2024 by Emily M- Guest Relations Coordinator , Hotel Management
We are happy to hear that our prime location was a big hit for you, Wanda. Thank you for taking the time to provide us with some feedback. Come back to visit us again!
by A traveller
Posted Oct. 3, 2024 on Hotels
by A traveller
Posted Oct. 3, 2024 on Expedia
Great place for singles and adults who want a great experience!
Comment from Hotel Management
Oct. 4, 2024 by Emily M- Guest Relations Coordinator , Hotel Management
We are delighted to hear that you had a wonderful stay with us, Richard. Thank you for taking the time to provide us with some feedback. We hope to welcome you back again!
by A traveller
Quick getaway
Posted Oct. 3, 2024 on HotelsIt was nice. The rooms were comfortable. There was a stinky smell when we would arrive back at the hotel but once you were inside you couldn’t smell it anymore. Several times we needed our car from valet, but they were not at their desk. Had to go find someone so that they could call them out.
Comment from Hotel Management
Oct. 5, 2024 by Ismael M., Hotel Management
Thank you for your feedback! I’m glad to hear you found the rooms comfortable. I apologize for the unpleasant smell you encountered and appreciate you bringing it to our attention. I also regret the inconvenience with the valet service. We will address these issues to ensure a better experience for our guests in the future. Your input is valuable to us, and we hope to welcome you back soon!
by A traveller
Posted Sep. 30, 2024 on Hotels
Comment from Hotel Management
Oct. 5, 2024 by Ismael M., Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Sep. 30, 2024 on Expedia
Expensive for an older classic hotel.
Air conditioner blows directly on bed when on.
Comment from Hotel Management
Oct. 2, 2024 by Emily M- Guest Relations Coordinator , Hotel Management
We value your feedback, Donald. Thank you for taking the time to leave some comments about your stay with us so we know where we can make improvements so that each guest has the best experience possible. We hope to care for you again!
by A traveller
Posted Sep. 30, 2024 on Expedia
Can’t wait to come back!
Comment from Hotel Management
Sep. 30, 2024 by Emily M- Guest Relations Coordinator , Hotel Management
We are so happy to hear that you had an awesome stay with us, Tommy. Thank you for taking the time to leave us some feedback. We hope to care for you again!
by A traveller
Posted Sep. 29, 2024 on Hotels
Comment from Hotel Management
Oct. 5, 2024 by Ismael M., Hotel Management
Thanks for staying with us. We appreciate your feedback!
