Note fondée sur 1 070 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Loic,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
par un voyageur
Publié le 28 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 mars 2023 par Guest Relations Specialist, Gestion de l’hôtel
Hello Nathalie! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We're glad that our services, hospitality, and accommodations met your expectations, but we hope to exceed it during your next visit! Your rating will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.
par un voyageur
Publié le 16 déc. 2024
Nice room, and close to dining options.
Commentaires de Gestion de l’hôtel
17 déc. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi James,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed your room and appreciated our convenient location near dining options. Our team strives to provide a comfortable and enjoyable stay for all of our guests, and we're glad to know we were able to meet your expectations. We look forward to welcoming you back in the future for another pleasant experience.
par un voyageur
Publié le 27 nov. 2024
Quiet spot, could have been a bit cleaner, but the staff was amazing.
Commentaires de Gestion de l’hôtel
28 nov. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Jennifer,Thank you for sharing your experience with us! We’re delighted to hear that you appreciated the peaceful ambiance and found our staff amazing – we take great pride in providing exceptional service to our guests. Cleanliness is a top priority for us, and while we strive to maintain the highest standards, we appreciate your feedback and will use it to ensure even greater attention to detail. Your kind words about our team motivate us to continue delivering a welcoming and comfortable environment for all our guests.
par un voyageur
Publié le 27 nov. 2024
phone in room did not work. Could not even get a dial tone. Tv did not work. Had to get staff to come to my room and they had to connect some wires that were disconnected and then had to reset the tv. There was also a used towel hanging up on the bathroom door when we arrived! This place gave off a dirty feel.
Commentaires de Gestion de l’hôtel
28 nov. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Chris,Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. While we strive to ensure all amenities in the room are fully functional prior to our guests' arrival, occasional issues can occur, and we appreciate you bringing these to our attention so our staff could assist in resolving them promptly. Regarding the oversight in your bathroom, this is not reflective of our usual high standards for cleanliness, and we will address this with our housekeeping team. Your observations are invaluable in helping us improve, and we regret that your stay did not leave you with the welcoming and well-maintained impression we aim to provide.
par un voyageur de Westminster
Publié le 23 oct. 2024
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi John,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Spencer,We're delighted to hear that you had a wonderful stay with us! Please don't hesitate to reach out if there's anything we can assist you with in the future.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The team was great from check in to check out, friendly as could be!
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Russell J,We are delighted to hear that you had a positive interaction with our team during your stay. It is our utmost priority to provide friendly and attentive service to all our guests. Your kind words will be shared with the team to inspire them further.
par un voyageur
Clean, comfortable room at a great price.
Publié le 4 oct. 2024 sur HotelsClean, comfortable room at a great price. The room is dated, but no complaints at the price it was booked.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Alan,We are delighted to hear that you found our rooms clean and comfortable during your stay. Your feedback on the room's value for the price paid is greatly appreciated. If there is anything else we can assist you with, please do not hesitate to reach out to us.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Nice facility, easy location
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Paul,We appreciate your positive feedback on our facilities and convenient location. Our aim is to provide an enjoyable experience for all our guests. Your satisfaction is important to us, and we hope to welcome you back in the future.
