Note fondée sur 95 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,3 Service et personnel
2,7 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
We were moved FOUR different times due to A/C not keeping the room cooled off. We had to buy a fan to help cool off the room.
par un voyageur
Publié le 15 août 2024 sur Expedia
Scary, old, worn out curtains, some rooms had boarded up windows, people walking around in parking lot, never felt safe. Towels were like Kleenex they were so thin
par un voyageur
Publié le 4 août 2024 sur Expedia
The employee doing the check in was unfriendly and acted like I was disturbing her evening. Barely spoke and audibly sighed several times during our three minute conversation.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Had a problem with the shower
par un voyageur
Publié le 15 juin 2024 sur Hotels
par un voyageur
Publié le 23 mai 2024 sur Expedia
Dirty and a terrible shower
par un voyageur de Anadarko
Publié le 1 avr. 2024 sur Expedia
The price was reasonable and you’re going to pay for what you get. It was clean and what not. Just needs to update the beds. I felt springs when I was sleeping. I booked for 2 nights but left after one night.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Sam, Gestion de l’hôtel
Hello Michael, sorry to know that your stay did not go as convenient as it's supposed to, I asked all my employees however no one knows what went wrong with your stay. I would really like to know the issues you had, so we can try to fix for your next visit and our future guests. Once again, I am really apologizing for inconvenience.
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Chello, Gestion de l’hôtel
Jamie ,We enjoyed having you stay with us at the Castle Inn and Suites. It's fantastic to hear such positive feedback. Thank you for taking the time to complete a review for us, it helps us to better serve our guests and to improve the guest experience.We look forward to seeing you again soon!Dawn BanovichReservations Specialist
par un voyageur
Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Dawn, Gestion de l’hôtel
Hello Fredrick,Thank you for completing the online review, it helps us to continue to improve our guest experience. We appreciate your business and hope to see you again soon.Sincerely,Dawn BanovichFront Desk/Housekeeping
