Avis Ardmay, Arrochar, stunning lochside location Free Kayaks and SUPS

Dear Audrey sorry you feel you did not enjoy your stay with us, unfortuanatly your review is in French, however,I have tried my best to translate and understand your complaint. Please note the chalet does have a UK king size bed, Please see the uk bed size chart below ! 4ft UK Small double. 120cm x 190cm / 4' x 6'3" ... 4ft6 UK Double. 135cm x 190cm / 4'6 x 6'3" ... 5ft UK King size. 150cm x 200cm / 5' x 6'6" ... 6ft UK Superking size. 180cm x 200cm / 6' x 6'6" our advert states we have a king size our bed is 150 * 200, anything bigger would be superking I confirm we describe the bathrooms on site as 1.5 1 full bathroom with bath and shower over includes sink and wc, the other room is a wc and wash hand basin no bath or shower. As to your comment that there is no laundry we offer laundry facilities on site with 2 washers and two dryers all of which are free of charge. In addition and contrary to your comments made we do have a games room with a combination pool table /air hockey together with darts tv and playstation, located behind the laundry, sorry if this has been lost in translation on your arrival. Whilst I admit we did enter the chalet while you were out for the day, this was due to the gas engineer arriving unannounced to make a repair to the gas fire ignition circuit which failed while the previous guests were in occupation. I accompanied the engineer and stayed with him for the 20 minute repair and left the bottle of red wine on the table with the view of explaining to you what had happened, however, as you will be aware you were out late that evening and didnt returned until after I had finished at 8.00pm and you departed early on your departure day without dropping by. I admit we do use reed diffusers in the property, I appologise if these are not to your taste ! The chalet is well described on the homes away website with plenty of pictures available on line therefore I cannot understand what differed from your expectations. regards douglas murary

Hi boys! Thank you so much for the great review you left ! Love to have you back anytime! Hope the journey home was fine and the car behaved itself ! Hope to see you all again ! Doug

Hi Pete thank you for your kind review and thank all so much for leaving the place so tidy on departure. Shame you could not stay on for the Jubilee celebrations / BBQ. I think a good night had by all !! albeit head a little slow on Sunday morning ! l would love to see you all again anytime !! best wishes Doug

Hi Colin, thanks for such a great review, just glad you all enjoyed youselves, it was our pleasure to host your family just glad the sun shone for you. Hope the kittys didnt anoy you too much ! look forward to a few whiskeys next visit ! keep well and speak soon ! Doug

Hi Pioter, thanks for the awesome review, just makes my day when folks enjoy the great outdoors that Scotland has to offer ! hopefully we will get the opportunity to host you all again if you ever return to Scotland. Keep in touch, will be selling in the future to retire so you can live thr dream ! Lovely family you have say hi to everyone. see you again, stay safe Doug