Note fondée sur 175 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Excellent
Forced valet a little expensive.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Owner, Gestion de l’hôtel
Gloria, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
What a perfect place for a weekend staycation! We had tickets with our friends to an Earth Wind & Fire tribute band at The Velvet Note. We checked in to the room, very easily, and were welcomed with cocktails in our room and delivery of specialty ice. We walked less than a block and enjoyed a great dinner at Coalition before the concert. After the concert we came back and danced the night away with a sensational band playing all of our favorites at Roaring Social. Afterwards there were plenty of spots open within walking distance for late night snacks and we enjoyed the street musicians! The next morning we had a delicious room service delivered breakfast and walked across the street to watch the football game. We checked out on Friday and went across the street for shopping at Sis Moons and delicious treats at the bakery 2B Whole. Such an amazing weekend!!
Things of note:
- Stellar staff, so kind and personable
- Rooms were very spacious
- Super comfortable bed
- Great shower, roomy and hot
- MINI FRIDGE IS ALWAYS A PLUS! ❤️
- We LOVED the in room cocktail and ice delivery service; very unique
- Room service breakfast was plentiful and DELISH!
- TV was large and great channel selection
- people watching from our room overlooking the street was fun!
- Convenient location to anything you'd like to do or see
HIGHLY RECOMMEND
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Owner, Gestion de l’hôtel
Melissa, thank you very much for giving us an excellent score and such a detailed review! Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. We are looking forward to welcoming you back again soon!
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Owner, Gestion de l’hôtel
Lindsey, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 31 août 2024 sur Hotels
Everyone is super friendly at the hotel. They go out of their way to be helpful and provide anything you need. The hotel is centrally located to friendly Downtown Alpharetta where there is plenty of shopping and dining. Live music most days out of the week.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Owner, Gestion de l’hôtel
Lindsey, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Owner, Gestion de l’hôtel
LaTonya, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 25 août 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
26 août 2024 par Owner, Gestion de l’hôtel
Mary, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Owner, Gestion de l’hôtel
Susan, we appreciate the great review! Please feel free to reach out and let us know if we could have done anything better to get that 5th star! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Great Place!
Publié le 12 août 2024 sur HotelsVery friendly staff! Great breakfast!
Commentaires de Gestion de l’hôtel
12 août 2024 par Kimberly Fong Guest Services , Gestion de l’hôtel
We are very pleased that you enjoyed your stay. We would be honored to have you back in the future.
par un voyageur
Greater expectations
Publié le 15 juill. 2024 sur HotelsNeeds more mirrors in rooms. Limited lighting in hall. Poor quality makeup mirror. No fan in bathroom. Cannot get water or ice in room.
For the price I paid I would expect- water, ice access, better lighting and decent breakfast which you have to pay off.
Poor bar and breakfast service. Understaffed.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay, Susan. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
par un voyageur
Not the fault of the staff
Publié le 14 juill. 2024 sur HotelsThe place was absolutely beautiful and upscale.
Unfortunately the restaurant had no staff and completely fumbled.
And really for these prices just make the coffee and water complimentary.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Owner, Gestion de l’hôtel
Barbara, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
