Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 janv. 2025
Nice and clean! Beautiful views!
Commentaires de Gestion de l’hôtel
1 janv. 2025 par Melissa, Gestion de l’hôtel
Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront! We appreciate your positive feedback about our hotel. It was a pleasure having you stay with us, and we look forward to having you stay with us again in the future. Safe travels!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Dogs barking, the place smelled. My door to the room wouldn't open, had to kick the door to get it to open. Maintenance fixed but by the time we left it was not opening correctly, just from the outside getting in. Going out no problem jamming. Always a strong odor of marijuana in the hallways and a some in the elevators. The elevators were not clean at all. Will never stay again!!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Melissa, Gestion de l’hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. As you know Hilton as a whole is becoming more pet friendly and we are following the guidelines set forth by the brand. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Safe travels!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Melissa, Gestion de l’hôtel
Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront. We are very sorry that we did not meet or exceed your expectations. Please note we are always striving to make the guests experience as great as possible and will use the feedback you provided to better our property. We hope you will stay with us again so we can provide you with a better visit.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Melissa, Gestion de l’hôtel
Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront! We appreciate your positive feedback about our hotel. It was a pleasure having you stay with us, and we look forward to having you stay with us again in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Nice with beach nearby, very casual and convenient.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Melissa, Gestion de l’hôtel
Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront! We appreciate your positive feedback about our hotel. It was a pleasure having you stay with us, and we look forward to having you stay with us again in the future. Safe travels!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Brandy Adair, Gestion de l’hôtel
Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront. We are very sorry that we did not meet or exceed your expectations. Please note we are always striving to make the guests experience as great as possible and will use the feedback you provided to better our property.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
My husband has been coming to this hotel at least once a year for over 17 years, and it's always been his favorite spot in Atlantic Beach. While the staff remains great—polite, professional, and welcoming—unfortunately, we've noticed the hotel is becoming quite run down. The room we stayed in had a strong moldy smell that gave us a headache, and we even had to kill a roach in the bathroom on our first night. For the price, we expect a certain level of cleanliness and quality from a DoubleTree Hilton, which just wasn't there this time. We hope this place can be revamped soon because it's always held a special place in our hearts.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Brandy Adair, Gestion de l’hôtel
Thank you for choosing The DoubleTree by Hilton Atlantic Beach Oceanfront for your most recent lodging needs. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continuously work to improve our guest experience. Thank you for bringing your concerns to our attention and offering us the opportunity to address them directly. We hope you will give us another chance to make it right!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Brandy Adair, Gestion de l’hôtel
Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront! We appreciate your positive feedback about our hotel. It was a pleasure having you stay with us, and we look forward to having you stay with us again in the future. Safe travels!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Absolutely a wonderful experience! Pet friendly, amazing customer service, will definately be back!!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Brandy Adair, Gestion de l’hôtel
Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront! We appreciate your positive feedback about our hotel. It was a pleasure having you stay with us, and we look forward to having you stay with us again in the future. Safe travels!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The accommodations were satisfactory in terms of cleanliness, and the staff demonstrated a commendable level of assistance. However, there was a minor inconvenience encountered with the patio door, as it required significant effort to open and close.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Melissa, Gestion de l’hôtel
Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront. We are happy to hear you had an overall positive experience while staying with us even if it was not a 5/5 in all of the categories surveyed. Please note we are always striving to make a guests experience as great as possible and will use the feedback you provided to better our property. We hope you will stay with us again so we can provide you with a better visit.
