Note fondée sur 210 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Expedia
Great staff and super clean! Breakfast was good too!
Commentaires de Gestion de l’hôtel
30 août 2024 par Linda,GM, Gestion de l’hôtel
Thank you for staying with us and for the perfect rating. I am glad to see you enjoyed your stay and found our property to be clean and a great staff. We take great pride in providing guest with southern hospitality and charm. We can't wait to welcome you back during your next stay.
par un voyageur
Publié le 4 août 2024 sur Expedia
It was okay
Commentaires de Gestion de l’hôtel
5 août 2024 par Linda,GM, Gestion de l’hôtel
Thank you for staying with us and for taking the time to leave us a review. We hope to welcome you back again in the future.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Linda,GM, Gestion de l’hôtel
Thank you for staying with us and for taking the time to leave us a review. We appreciate your feedback and hope you come and see us again soon.
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Linda,GM, Gestion de l’hôtel
Thank you for staying with us and for taking the time to leave us a review. We appreciate your feedback and hope you come and see us again soon.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Location was only fast food and very noisy. Also the bed was very uncomfortable.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Linda,GM, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the survey. We are sorry that we missed the opportunity to provide you with a perfect stay. If you are in our area again, our rooms on the back side of the property are much quieter.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Linda,GM, Gestion de l’hôtel
Thank you for choosing us and for rating your experience with us. We regret to have missed the opportunity to provide you with a perfect stay. We hope you will give us another chance to prove the we are committed to providing an exceptional visit to our guest.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
The property was well cleaned, and the room was appropriate for the fee, but the night clerk was very rude and charged my card 116.47$ when I already booked and paid before coming. And when I called and asked about it, just stayed it would just go back to my card with no apology or nothing
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Linda,GM, Gestion de l’hôtel
Thank you for your review and kind words about our cleanliness. I am sorry for the experience you had with the night clerk and for the mistake with your payment. We strive to provide each guest with a pleasant experience. If you are back in our area again, I hope you will give us a chance to provide you with a perfect stay.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Nice employees, clean appearance.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Linda,GM, Gestion de l’hôtel
Thank you for being your guest and for the kind words about our staff and hotel. Your satisfaction is our highest priority and we are delighted that you enjoyed your stay with us. Thank you for the excellent rating. Come back and see us again soon.
par un voyageur
Publié le 18 juin 2024 sur Expedia
Very dated room. Not very clean.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Linda,GM, Gestion de l’hôtel
Thank you for staying with us. We regret we missed the opportunity to provide you with a perfect stay. Please except our apologies for the cleanliness issues you experienced. Our housekeeping staff works hard to provide a clean and comfortable stay to all our guest. We would like to have the chance to provide you with a better experience in the future.
par un voyageur
10/10
Publié le 10 juin 2024 sur HotelsIncredibly clean and recently redone! This is the best stay in southeast Kentucky. Incredible staff that works hard to make your stay excellent. Will be back next year!
Commentaires de Gestion de l’hôtel
13 juin 2024 par Linda,GM, Gestion de l’hôtel
Thank you for staying with us and for the perfect rating. Your sweet comments means a lot to us. We can't wait to welcome you back next year.