Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
2,8 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juin 2019 sur Expedia
its very calm place and no too much people around-
par un voyageur
Publié le 22 mai 2018 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2018 par Dolce Vita Luxury Suites team, Gestion de l’hôtel
Thank you for your stay and for taking the time to post your review.
All the best.
par un voyageur
Publié le 27 févr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2018 par Dolce Vita Luxury Suites team, Gestion de l’hôtel
Dear Goran,
Thank you for taking the time to post your review.
Hope that we will remain your choice in future.
All the best.
par un voyageur de Pancevo, Serbia
Worst experience ever
Publié le 26 juill. 2017 sur ExpediaThe stuff was extremely rude, they gave us hard time and we didnt even end up getting the room. They didnt let us have the room even tho we paid for it. We got yelled at. STAY AWAY FROM THIS PLACE
Commentaires de Gestion de l’hôtel
30 juill. 2017 par Danijela, Sales Department, Gestion de l’hôtel
Dear Mr. Despinic,
Thank you anyway for choosing Dolce Vita luxury Suites for your stay in Belgrade.
Your comments are absolutely incorrect, impolite and even rude.
You made your reservation for Three bedroom apartment for 2 adults and 2 kids (9, 15 yrs old). The apartment was available for the date stated in your reservation.
On every single reservation made through Expedia is stated that the City tax is not included in the price, that it is payable upon arrival, per night, per person. This fee is payable to the city of Belgrade for all tourists, and it is never included in accommodation price. So, if you read your reservation confirmation again carefully, you will see that there was no fees that were "unexpected fees".
Our property has a few parking spots and garage and it is free of charge for all our guests.
But you forgot to mention in your comments that your family (2 adults + 2 kids) did not come alone as per reservation.
You came with a huge number of your friends and family members and demanded for all of them to park with us! And not just to park, but to stay with you in the apartment so all of them together with your family could prepare themselves for a wedding party! To relax from the trip, to use bathroom, to take a shower... And this was absolutely not acceptable for us...very reasonable...
You choose not to stay and leave because we did not accept 15 persons more to use the apartment and parking spots.
We have never had a kind of this situation with any of our guests before.
Your comments are completely false.
Dolce Vita Luxury Suites team
par Man Kit
Publié le 15 juill. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2017
Dear Man Kit,
Thank you for taking the time to post your review.
We hope we will remain your choice anytime business or pleasure brings you back to Belgrade.
All the best.
Dolce Vita Luxury Suites team