Note fondée sur 678 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2024 sur Expedia
Staff was very professional and courteous.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Maria., Gestion de l’hôtel
Dear Elvin,We truly appreciate you for staying with us. Thank you for giving us a 5 out of 5. We truly appreciate the positive feedback. You have a wonderful day and we hope to see you again in the future.Sincerely,Maria. Clark.
par un voyageur
Publié le 31 août 2024 sur Expedia
Free coffee
But no free continental breakfast here.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Maria., Gestion de l’hôtel
Dear Donnie,We truly appreciate you for staying with us. Thank you for giving us a 5 out of 5. We apologize about the breakfast as it is not included in the rate unless you booked a breakfast package rate. We are vey sorry about this.You have a wonderful weekend and we hope to see you again in the future.Sincerely,Maria. Clark.
par un voyageur
Gluten free
Publié le 18 août 2024 sur HotelsHad gluten free options for breakfast
Commentaires de Gestion de l’hôtel
18 août 2024 par Maria, Gestion de l’hôtel
Dear Felipe,We appreciate you for staying with us. Thank you so much for staying with us. We hope you to see you again in the future.Sincerely,Maria. Clark.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Maria, Gestion de l’hôtel
Dear Mickey,We truly appreciate you for staying with us. Thank you for giving us a 10. You have a wonderful weekend and we hope to see you again in the future.Sincerely,Maria. Clark.
par un voyageur
Publié le 12 août 2024 sur Expedia
Excellent place to stay
Commentaires de Gestion de l’hôtel
12 août 2024 par Maria, Gestion de l’hôtel
Dear Ronald,We appreciate you for staying with us and thank you for giving us a 5 out of 5. We hope to see you again when you're in town.Sincerely,Maria. Clark.Front Office Manager.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Maria, Gestion de l’hôtel
Dear Stephen,We appreciate you for staying with us. We value your feedback and thank you for giving us an 4 out of 5. May we ask was there anything we can do better to make it a 5? We hope you give us another chance and make things right for you.Sincerely,Maria. Clark.
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Maria, Gestion de l’hôtel
Dear Elizabeth,We appreciate you for staying with us. We value your feedback and thank you for giving us an 8 out of 10. May we ask was there anything we can do better to make it a 10? We hope you give us another chance and make things right for you.Sincerely,Maria. Clark.
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Maria, Gestion de l’hôtel
Dear Dale,We appreciate you for staying with us and thank you for giving us a 10 out of 10. WE hope to see you again when you're in town.Sincerely,Maria. Clark.Front Office Manager.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Lobby was stuffy & smelled faintly of Indian food from the adjacent Indian restaurant (connected to the hotel). Asked for quietest floor & were put down the hall from the fitness center in a room with 1 King bed when a room with 2 queens was reserved. The final straw was the “closet”- half of a cabinet that didn’t allow for full-length clothes to be hung. The only option offered by the hotel was a clothes rack which had to remain in the hotel’s office. Walked out after 15 min. & booked at another hotel.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Maria, Gestion de l’hôtel
Dear Meghan,We appreciate your feedback and we apologize that you didn't have a great experience at our hotel. We apologize that you did not get the room type that you booked. The room type you booked was the Handicap, roll-in shower Queen room but unfortunately that room wasn't available so we accommodate you with the King room but still the handicap. We apologize that we didn't ask if you still needed the handicap or we would've moved you to a Standard Queen room. We are very sorry.Sincerely,Maria. Clark.
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Maria, Gestion de l’hôtel
Dear Oralia,We appreciate you for staying with us and thank you for the feedback. May we ask or can you provide us in detail on what we can do better? We hope you give us another chance.Sincerely,Maria. Clark.
