Note fondée sur 30 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Great location and chalet. Loved everything ajout our holiday. Would return ! X

Publié le 1 sept. 2024 sur HomeAway
We loved being close to the sea, you can see it from the porche. The area is gorgeous witb lots of costal walks
5 sur 5
par un voyageur

Chalet Ho

Publié le 21 août 2024 sur HomeAway
5 sur 5
par un voyageur

Definitely stay at Chalet Ho!

Publié le 14 août 2024 sur HomeAway
A great location, very close to the sea which you can hear at night with a window open. The holiday park is kept neat, tidy and clean. The chalet is tidy and pretty clean, perhaps a bit of tlc required in the bathroom to get rid of mould spots. Great access to areas to visit. We visited during term time, still a few people around who are very friendly. There wasn’t a hairdryer at the property; I contacted the owner about this and we agreed for me to purchase one for which I was refunded. It’s now in the chalet for all to use. Great customer service. I’d stay again given the opportunity.
4 sur 5
par un voyageur

Holiday

Publié le 18 juill. 2024 sur HomeAway
The location and property were fantastic and we would recommend it. However the bathroom needs some maintenance. There is mould around the base of the shower, we cleaned as much of it off as we could. The seals around the toilet and cupboards were tatty. The toilet brush needs to be replaced. The door needs a fresh coat of paint. The towel ring and toilet roll holder were rusty. The veranda was fantastic and we had a great stay but if I was the owner, I would want to give the bathroom some attention. If that was dealt with we would happily book again.
5 sur 5
par un voyageur

Last minute getaway

Publié le 5 juin 2024 sur HomeAway
Chalet had everything we needed for our short stay... it was only a couple of minutes to the sea, site was very quiet. The host was very helpful & we were able to check in early & leave later if we needed. Hope to return sometime.
3 sur 5
par un voyageur

Seaview Chalet

Publié le 1 juin 2024 sur HomeAway
In a good location, everyrhing you need is provided. Property itself needs abit of tlc ie paintwork and round shower, couldmt close windows properly and thoughrougly cleaning abit more.
4 sur 5
par un voyageur de Brighton, UK

Great Location Poor Service

Publié le 5 sept. 2023 sur HomeAway
The Golden Bay holiday park is in a wonderful location, close to the sea and the town centre, and its very quiet, hard to beat anywhere else in Westward Ho! Early vibes had been poor. At 7pm before the day of our arrival I had to remind our “premier?” Host for some arrival instructions, which we received shortly afterwards with an apology and an instruction to bring towels (bath, beach, hand and tea), loo rolls, kitchen rolls, washing up liquid, hand soap and bin liners! We would also need to strip the beds before departure! Hardly the service one would expect from a premier host and had I known about this in advance I would not have made the booking and do not understand why Kate Giles is a premier host.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par VrboOwner, Gestion de l’hôtel
Dear Brian, thank you for reviewing your stay at my property. I believe "Premier Host" status is awarded to hosts with consistently good reviews, such as me. I am sorry you feel I am not worth that status. I take full responsibility for sending you my advance information somewhat late, for which I did apologise. Self-catering properties vary in what they do and do not provide and what the hosts expect from their guests. I have found it quite usual practice to be asked to strip the beds at places I've stayed and to bring my own towels... I would also expect to bring my own washing up equipment. Perhaps that's just me. Anyway, I'm glad once you were there, you enjoyed the cleanliness of the chalet, it's location and proximity to the sea and village centre. Kate
4 sur 5
par un voyageur

I thought the chalet was clean and tidy and in a good location.

Publié le 13 juill. 2023 sur HomeAway
The property was quite big enough for the two of us and it was clean and tidy.
5 sur 5
par un voyageur de United Kingdom

Lovely short break in Westward Ho.

Publié le 3 juill. 2023 sur HomeAway
Chalet Ho is well equipped with everything you need, it's comfortable, in a peaceful location and a few steps from the shore, cafes, restaurants and shops. Kate the host, ensures you have all the information you need before you arrive, is helpful in providing local information and replied quickly to messages. We had a comfortable, relaxing stay and would return.
2 sur 5
par un voyageur

Disappointed

Publié le 3 juin 2023 sur HomeAway
Beds were not actually single size they are smaller than a single in the twin bedroom ( so maybe that should be stated) yes you are quite correct it maybe is personal preference with mattresses. *Bathroom floor was dirty when I wiped floor from having a shower. * Bathroom door had all marks on it. *blinds were very dirty and all bent * doors in general with dirty especially front door * tea spoons were very stained *kitchen drainer was dirty .. pinky coloured slime.. I've cleaned that. *windows grubby I noticed this when opening and closing. *linen smelt stale *furniture on decking rusty and full of cobwebs and also no cushions to use the sofa set *towel and toilet roll holder rusty *dining chairs dusty/dirty However the sofa was comfortable and clean and the chalet is in great location. Hope this helps.
Commentaires de Gestion de l’hôtel
6 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay at Chalet Ho! Obviously, I am disappointed with your comments and feel some of them are a little on the picky side (stained tea spoons!). I was the last person to stay at my chalet – 2 days before your arrival and left it with minimal cleaning required, in my opinion. However, constructive criticism is always welcome and I will take on board the issues I feel are justified (venetian blinds bent/dirty – certainly not all but a few, dusty bathroom floor, marked doors and windows/frames, ‘stale’ bed linen – the single beds were not used during my stay so had been made up for some time and should have been aired, the superking bedding was brand new out of the pack and should have been washed before first use. Rust on decking dining chair frames – the chalet is so close to the sea that rust is inevitable - it doesn’t affect the comfort of the chairs but I will consider replacing them with plastic ones. I would have much more cause for concern had you mentioned issues such as food residue in the fridge, the microwave, on the hob or in the oven or dirty shower and toilet, bins etc as that would be most unpleasant to discover and unhygienic. However, as you didn’t mention any of those things, I assume they were cleaned to a satisfactory standard. Odd that you didn’t mention the grubby decking – now that does need jet-washing! (and will be done on my next visit). The single beds in the twin room are “slim singles – 2ft 6in” and this is stated in my online property description. The medium firm Healthopaedic cashmere pocket sprung/memory foam mattresses are less than 3 years old, are used for less than 6 months of the year and are… very comfortable. However, mattresses are a matter of personal preference. There are cushions for the decking sofa and chairs – stored in the cushion storage box/coffee table… on the decking! On a positive note, ¬¬¬I am pleased you found the sofa comfortable and enjoyed the location of my chalet. Renting a property is a two-way street and as a guest, you did not have the courtesy to strip the beds or empty the bins (as requested in the pre-arrival information sent to you). I enjoy (or did!) Premier Host status and 100% 5 star reviews so I will take yours with the pinch of sea salt it deserves!