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Best Western Pontiac Inn

2.5 star property
Enjoy the indoor pool at this Pontiac hotel

Choose dates to view prices

Photo gallery for Best Western Pontiac Inn

1 bedroom, desk, iron/ironing board, free cribs/infant beds
Designer toiletries, hair dryer, towels, soap
Indoor pool
Designer toiletries, hair dryer, towels, soap
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
1821 W Reynolds St, Pontiac, IL, 61764
  • Pontiac-Oakland Automobile Museum
    ‪4 min drive‬
  • Livingston County Courthouse
    ‪4 min drive‬
  • Route 66 Association Hall of Fame & Museum
    ‪5 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About the area

Pontiac

In Pontiac .You'll find OSF Saint James - John W. Albrecht Medical Center and Pontiac's Swinging Bridges within 3 miles (5 km) of this hotel. International Wall Dog Mural and Sign Art Museum and Pontiac-Oakland Automobile Museum are also within 3 miles (5 km).

What's nearby

  • Pontiac's Swinging Bridges - 4 min drive - 3.9 km
  • Pontiac-Oakland Automobile Museum - 4 min drive - 3.9 km
  • Livingston County Courthouse - 4 min drive - 3.9 km
  • Route 66 Association Hall of Fame & Museum - 5 min drive - 4.2 km
  • Livingston County War Museum - 5 min drive - 4.2 km

Getting around

  • Pontiac Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 100 min drive

Restaurants

  • ‪Casey's General Store - ‬5 min drive
  • ‪Dairy Queen - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Edinger's Filling Station - ‬4 min drive
  • ‪Taco Bell - ‬9 min walk

About this property

Best Western Pontiac Inn

Enjoy the indoor pool at this Pontiac hotel
Best Western Pontiac Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Free self parking is available.

This Pontiac hotel is smoke free.

  • 57 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site
Best Western Pontiac Inn offers 57 accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a one-time cleaning fee of USD 150 and a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Pontiac
BEST WESTERN Pontiac Inn
Pontiac Inn
Comfort Inn Pontiac
Pontiac Comfort Inn
Best Western Pontiac Inn Hotel
Best Western Pontiac Inn Pontiac
Best Western Pontiac Inn Hotel Pontiac

Best Western Pontiac Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 268 out of 582 reviews
Rating 8 - Good. 206 out of 582 reviews
Rating 6 - Okay. 72 out of 582 reviews
Rating 4 - Poor. 21 out of 582 reviews
Rating 2 - Terrible. 15 out of 582 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Angelo

Travelled with family, Business traveller
Liked: Staff & service
Jacuzzi was dirty, hair dryer was broken. Everything else was ok.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Disappointed

The photos are very misleading and the room barely had walking space. The Jacuzzi was also not a hot tub in the room, but just a jetted bathtub with the shower. For one person, and had body hair in it. There were holes in the sheets as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay! staff was very helpful and knowledgeable!
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

ugh

The room was dirty and the tub didnt work well. Noisy The staff were very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and the staff was extremeley friendly. We are repeat customers and will return again.
Stayed 3 nights in Feb 2025

6/10 Okay

Justin, Kempton

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Good place to stay, will stay again when going through that area again.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Tracie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Comfortable.

This property is well maintained. My room was in good condition and clean. The bed was comfortable. I felt safe in this hotel and appreciated the conscience of getting right into my room.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle, Battle Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and girl at desk was very nice. Room was good
Stayed 1 night in Nov 2024

10/10 Excellent

Dansby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room

Good room.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

6/10 Okay

Kerin, Glen Allen

The hotel was not that clean. Breakfast is limited. Not the best. I’d stay at the Hampton but there were no vacancies.
Stayed 1 night in Oct 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was offered a pet room, which I thought would be fine because I have a dog and cat at home, but there was a definite “pet” smell to the room. I was already so tired, I didn’t ask to move rooms but it might be something others might want to avoid
Stayed 1 night in Oct 2024

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very uncomfortable with how the male staff treated the female staff. The female staff member was trying to help with a situation with my reservation the male manager came in, shushed the female employee when she tried to help, it was really unprofessional and I felt horrible for her, she was the only person actually helping the situation and her boss just came in, made a mess and treated his staff poorly.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient, quiet and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Stayed 1 night in Sep 2024

2/10 Terrible

richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They screwed my reservation so I took it in stride and offered to pay for an upgrade to what I originally had reserved. The night manager/ housekeeper say she couldn't upgrade reservations mass by Expedia even though I was willing to pay cash for the difference. The room I had asked for was available and the hotel was less than half full. The breakfast sucked with powdered eggs and a faulty waffle maker. Bad bacon.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, room was good but bed was hard. Woke up a few times to emergency vehicles. Otherwise, a great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jared

Liked: Staff & service
Stayed 1 night in Sep 2024