Note fondée sur 211 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par FD, Gestion de l’hôtel
Thanks so much for your feedback! We're glad you enjoyed your stay and hope to see you again in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
Need to updated furniture, setting area was dirty, leg on chair needed fixing, tv only gets 2 channels in living room and bedroom told us cable people were coming to fix it, bed to small when booking stated queen size but seem more of full size bed. Front desk staff wasn’t the friendliest when addressing issues about our room seem rude and waited until the third day we were there to finally accommodate us to a different room in which was pointless since we only had 1 night left. Overall it could have been better than what it was and definitely need make some changes.
Commentaires de Gestion de l’hôtel
16 août 2024 par Victoria -Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay at the French Quarter Resort. We sincerely apologize for the issues you encountered during your stay, including the condition of the furniture, the television channels, and the size of the bed. We understand how these factors impacted your overall experience, and we regret that we did not meet your expectations.I also want to apologize for any interactions with our front desk team that may have come across as less than welcoming. Providing excellent service is our top priority, and we will be addressing this with our team to ensure a more positive experience for our future guests.Your comments have been shared with our management team, and we will be taking steps to address the concerns you've raised. While we were able to accommodate your room change, I understand it was late in your stay, and I apologize for the inconvenience this caused.We truly appreciate your feedback, as it helps us identify areas for improvement. We hope you will consider staying with us again in the future, giving us the opportunity to provide you with a more enjoyable experience.Thank you again for your review.
par un voyageur
Publié le 13 août 2024 sur Expedia
French Quarter staff was exceptional during our visit.
Commentaires de Gestion de l’hôtel
13 août 2024 par Staci, Gestion de l’hôtel
Thank you for the kind feedback and choosing Spinnaker Resorts. We hope to see you again!!
par un voyageur
Publié le 11 août 2024 sur Expedia
Great location! We’ve stayed here several times.
Commentaires de Gestion de l’hôtel
12 août 2024 par Staci, Gestion de l’hôtel
Thank you for your feedback and for choosing Spinnaker Resorts. We can't wait to see you again!!
par un voyageur
Publié le 9 août 2024 sur Expedia
The condo was very nice and clean. The area was quiet although if you drive down the road a block or 2 you’ll be in the midst of the Branson entertainment.
Commentaires de Gestion de l’hôtel
10 août 2024 par Staci, Gestion de l’hôtel
Thank you for your feedback! We hope to see you again on your next Branson adventure!
par un voyageur
Fun
Publié le 9 août 2024 sur HotelsWonderful trip, clean place, friendly staff
Commentaires de Gestion de l’hôtel
10 août 2024 par Staci, Gestion de l’hôtel
Thank you for your feedback! We hope to see you again on your next Branson adventure!
par un voyageur
Family trip
Publié le 5 août 2024 sur HotelsExcellent stay, Very clean and great location. My room was right by the pool.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par FD, Gestion de l’hôtel
We are so pleased you enjoyed your recent stay. Thank you for taking the time to leave a review. We look forward to seeing you again the next time you are in Branson.
par un voyageur
Publié le 4 août 2024 sur Expedia
Absolutely amazing place for a ladies weekend. I will definately be back to this beautiful place.
Beds are so comfortable. Living room chairs was as comfortable as my own furniture. And plenty of hot water for everyone in my party to shower.
Commentaires de Gestion de l’hôtel
5 août 2024 par Victoria- Front Desk Manager , Gestion de l’hôtel
Dear Rebecca,Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing time during your ladies’ weekend. It’s great to know that you found the beds comfortable and the living room chairs as cozy as your own furniture. We’re also glad that everyone in your party had plenty of hot water to enjoy.We look forward to welcoming you back soon for another relaxing stay!
par un voyageur
Publié le 4 août 2024 sur Expedia
It was exceptionally clean. The kids loved the pool! Would recommend and come back!
Commentaires de Gestion de l’hôtel
5 août 2024 par Victoria - Front Desk Manager , Gestion de l’hôtel
Dear Tabatha,Thank you for your fantastic review! We’re delighted to hear that you found our resort exceptionally clean and that the kids enjoyed the pool. Your recommendation means a lot to us, and we can’t wait to welcome you and your family back for another great stay!
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par FD, Gestion de l’hôtel
We are so glad you enjoyed your stay with Spinnaker
