Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel ruim pelo que cobra
Publié le 31 août 2024 sur HotelsHotel razoável com atendimento ruim sem
Isolamento acústico e com ar condicionado q não funcionava .Fica em frente a uma praça com
Alta movimentação , com som alto que era dificílimo de dormir .Nao peguem quarto com na ela para a frente do prédio .Funcionario da noite bem atrapalhado q por 2 vezes seu quarto inadequado ao check-in online que eu já havia realizado .
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Ovidiu, Shift Leader, Gestion de l’hôtel
Prezado Carlos,Lamentamos saber que sua estadia não atendeu às suas expectativas. Pedimos desculpas pelo atendimento que não foi à altura, pelo isolamento acústico insuficiente e pelo ar condicionado que não funcionava adequadamente. Agradecemos por nos alertar sobre o barulho proveniente da praça e sobre os problemas com o check-in. Seus comentários são valiosos e serão encaminhados para a equipe responsável para que possamos melhorar nossos serviços.Esperamos ter a oportunidade de lhe oferecer uma experiência mais satisfatória no futuro.Atenciosamente,
par un voyageur
Publié le 31 août 2024 sur Hotels
Nice hotel in a great location.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Ovidiu, Shift Leader, Gestion de l’hôtel
Dear Edward,Thank you for your positive feedback. We’re delighted to hear that you enjoyed our location and found the hotel nice. We look forward to welcoming you back soon.Best regards,
par un voyageur
Publié le 29 août 2024 sur Expedia
The hotel is amazing and also the all area, with a lot of restaurants and the train station like 2 minutes walking.
Commentaires de Gestion de l’hôtel
30 août 2024 par Bianca - Front Office, Gestion de l’hôtel
Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels and for sharing your feedback with us.Our mission is to offer our guests the perfect stay in the best location with the right value. We are pleased to see that everything was as you wished and that you could enjoy your stay to the fullest.It will be our pleasure to share your feedback with our colleagues.Thank you for your trust and we hope to welcome you back soon.Kind regards,
par un voyageur
Publié le 28 août 2024 sur Expedia
Well located, easy walk to Central Station, Grand Place, great restaurants all around.
Commentaires de Gestion de l’hôtel
30 août 2024 par Bianca - Front Office, Gestion de l’hôtel
Dear Mrs Veronica,First of all, we would like to thank you for choosing NH Carrefour de l'Europe for your stay in Brussels and that you took the time to give us feedback about it.We are thrilled to read your kind words about our hotel and to hear that you were happy with the services you received during your stay. It will be our pleasure to share this feedback with our colleagues.We are sincerely glad that we were able to contribute to creating a beautiful memory of Brussels. It will always be a delight to welcome you back to our hotel.Kind regards,
