Note fondée sur 938 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
86 % des clients le recommandent
4,6 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Alex Ungureanu, Front Office Manager, Gestion de l’hôtel
Dear Valerie,Dear Natasha,Thank you for choosing Europa Royale Bucharest Hotel and for taking some time to leave us a review. We hope to have the pleasure of welcoming you back to our location!Warm regards,Alex Ungureanu, Front Office Manager
4 sur 5
par un voyageur

Like an animal in a cage

Publié le 16 oct. 2021 sur Hotels
Hotel in the city center near restaurants. Very convenient. But the room was facing a pedestrian bridge at 2 metres distance at the same level as my room. I felt like an animal in a cage. A view to the main hall would have been ok. But not being viewed by other customers.
Commentaires de Gestion de l’hôtel
21 oct. 2021 par Claudiu Rotaru Front Office Manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback and even more for your stay with us at the Europa Royale Bucharest ! We are happy to see that you enjoyed the location of the hotel. Looking forward to welcoming you again on your next visit to Bucharest!
4 sur 5
par un voyageur

Bizarre, vous avez dit ...

Publié le 15 oct. 2021 sur Hotels
Hotel standard en centre ville. + Nombreux restaurants au pied de l'hôtel - Chambre qui donne, non pas dans un hall couvert mais sur un passerelle où tout le monde peut voir votre chambre. Très bizarre.
Commentaires de Gestion de l’hôtel
15 oct. 2021 par Claudiu Rotaru Front Office Manager, Gestion de l’hôtel
Dear Olivier, Thank you for taking the time to share your feedback for your recent stay at Europa Royale Bucharest Hotel ! We are glad we were able to offer you a memorable experience and we hope to have you as our valued guest again in the near future.
5 sur 5
par un voyageur

Publié le 25 août 2021 sur Hotels
Rien à dire, hotel propore et confortable. Le seule point à améliorer, c'est le stationnement qui est mal indiqué et les tarifs ne sont pas preciser lors de reservation. 10 euros a ajouter pour 1 nuit.
Commentaires de Gestion de l’hôtel
26 août 2021 par Claudiu Rotaru Front Office Manager, Gestion de l’hôtel
Dear Marina, Thank you for taking the time to complete this review and for sharing your experience with us. We are happy to hear that you had a nice experience at our hotel and we are looking forward to welcoming you back to Europa Royale Bucharest Hotel !
5 sur 5
par un voyageur

hôtel parfait pour une visite touristique

Publié le 16 oct. 2020 sur Hotels
Excellent hôtel, très bien situé, au cœur de Bucarest. Très belle chambre. Personnel très accommodant. Il m'a été possible de conserver la chambre jusqu'à 15 h. alors que le départ se fait normalement à 12 h.
Commentaires de Gestion de l’hôtel
19 oct. 2020 par Claudiu Rotaru Front Office Manager, Gestion de l’hôtel
Dear Bertrand, First of all, thank you for taking the time and share your experience with us. We are happy to see that you enjoyed a pleasant stay at our hotel and you appreciated the quality of the services offered by our staff. We look forward to the opportunity to welcome you back to our hotel on your next trip to Bucharest!
4 sur 5
par un voyageur

Publié le 11 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2020 par Claudiu Rotaru Front Office Manager , Gestion de l’hôtel
Dear David, Thank you for your stay with us at the Europa Royale Bucharest !
5 sur 5
par un voyageur

A true European hotel in the heart of Bucharest

Publié le 14 nov. 2019 sur Hotels
Am avut acces imediat la locuri istorice ale capitalei, la fantanile din Piata Unirii, la unele dintre cele mai bune magazine, si la legendarul Han al lui Manuc. Room service ne-a adus niste club sandwich-uri excelente, de la restaurantul Mica Elvetie, aflat chiar la parterul hotelului. Personalul a fost plin de curtoazie si profesionalism. Holul de la intrare e sub forma de curte interioara, cu fotolii si canapele bogate, un barulet si magazin de souveniruri. Totul e curat, comfortabil, primitor, decorat cu gust. De la receptie, ni s-a comandat, in doar cateva minute, taxi catre orice destinatie din oras sau spre aeroport. In acelasi imobil, gasesti si un DM, cu de toate. Speram sa ne intoarcem aici, cat de curand. We had immediate access to historical places of the capital, to the dancing fountains of Unirii Square, to some of the best shops, and to the legendary Manuc Inn. Room service brought us some excellent club sandwiches, from the Little Switzerland restaurant, located right on the ground floor of the hotel. The staff was full of courtesy and professionalism. The entrance hall has the shape of an inner courtyard, with rich armchairs and sofas, a small bar and a souvenir shop. Everything is clean, comfortable, welcoming, nicely decorated. From the reception, in just a few minutes, they called us taxis to any destination in the city or to the airport. In the same building, you find a DM store, with everything you might need. We hope to return here soon.
Commentaires de Gestion de l’hôtel
18 nov. 2019 par Claudiu Rotaru Front Office Manager, Gestion de l’hôtel
Dear Sorin, It's truly wonderful to read your comments of your recent stay and to know that you were well cared for! Thank you for sharing your experience with us and for staying with us at Europa Royale Bucharest. It gives me great pride in knowing that you enjoyed your time with us and to know our staff exceeded your expectations. Thank you for choosing to stay with us during your travels and we look forward to welcoming you back very soon.
5 sur 5
par un voyageur

Publié le 11 oct. 2019 sur Hotels
Parking un peu loin Penser à demander chambre au calme Situé sur rue piètonne bruyante (musique)
Commentaires de Gestion de l’hôtel
11 oct. 2019 par Claudiu Rotaru Front Office Manager, Gestion de l’hôtel
Dear Guest, Thank you for booking the Europa Royale Bucharest Hotel for your recent trip to Bucharest and for your feedback. We are looking forward to welcome you again in the future.
5 sur 5
par un voyageur de Montréal

Publié le 27 sept. 2019 sur Expedia
Excellent service! Très bonne localisation pour visiter le vieux Bucharest. Petit déjeuner offre une bonne variété sucré/salé de très bonne qualité.
Commentaires de Gestion de l’hôtel
27 sept. 2019 par Claudiu Rotaru Front Office Manager, Gestion de l’hôtel
Dear Guest, Your kind words about your stay at the Europa Royale Bucharest Hotel and your experience with our services are very much appreciated. It makes us thoroughly happy that you have left Europa Royale Bucharest with such a positive feeling. We really appreciate your feedback and this will motivate us to continue our efforts to maintain the services at the highest level . I hope to welcome you again as our esteemed guest !
5 sur 5
par un voyageur de Montréal

Publié le 27 août 2019 sur Expedia
Hôtel très bien situé juste à l’entrée principale du quartier historique avec tous les services de bars et de restauration à proximité. Près de l’action mais quand même tranquille. Personnel aidant et courtois Lit et oreiller très confortables. Tout est très propre Le seul bémol - chaise fauteuil dans la chambre très inconfortable pour un grand gaillard. Wifi excellent dans la chambre et le lobby
Commentaires de Gestion de l’hôtel
27 août 2019 par Claudiu Rotaru Front Office Manager, Gestion de l’hôtel
Dear Guest, Your kind words about your stay at the Europa Royale Bucharest Hotel and your experience with our services are very much appreciated. It makes us thoroughly happy that you have left Europa Royale Bucharest with such a positive feeling. I hope to welcome you again as our esteemed guest !