Note fondée sur 675 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2019 sur Expedia
par un voyageur
Publié le 10 nov. 2018 sur Hotels
par un voyageur de White Plains
Publié le 14 sept. 2024
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Very clean and super fast check in
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Good price, good in room amenities like kitchen and great staffs. However, can improve on the cleanliness and in my case, the dishes and utensils provided in the room were not clean. It could be that previous guests put them in the broken dishwasher and the housekeeper might have thought they were clean before putting them back in cupboard.
par un voyageur
Publié le 31 août 2024 sur Expedia
par un voyageur
Horrible experience 👎👎
Publié le 29 août 2024 sur HotelsI checked in, and I was given an accessible room when I did not book that kind of room. My reservation was made 3 wks in advance. For starters, the TV wasn't working. So I called the front desk, and the attendant says he's coming to check. He comes in, and it doesn't work. He says he is going to get another remote. He comes back with two remotes and nothing. I asked him why I was given an accessible room when I did not book that kind of room. He says they have nothing else available, but mind you, I made a reservation 3 wks ahead. I did not say anything, and he kept trying to fix the TV. When I looked, there was a bug on the bed, and I told him. He brushed it off and told me I would switch rooms. So I packed all my stuff, and he gave me another room on the 4th fl. I get there; everything seems to be okay. When I jumped in the shower, the body wash bottle was empty. Horrible, horrible experience.
par un voyageur
Publié le 27 août 2024 sur Expedia
Overall nice. Good rooms. Location is convenient as needed to stay near UB.
par un voyageur de White Plains
Publié le 25 août 2024
It was very clean. The room Had all the amenities needed for the stay.the room had a kitchen with all the supplies including a refrigerator. Amazing
par un voyageur
Publié le 25 août 2024 sur Expedia
It appeared clean I noticed after I slept on the bedding there were stains on it on the side I didnt sleep on. Specks of hair were in bathroom. Other than it was safe. Also be careful I got a ticket in their parking lot.
Commentaires de Gestion de l’hôtel
27 août 2024 par Xiomara R, Gestion de l’hôtel
shaquana,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We are not sure why you get ticket during your stay. Please reach out Amherst Police for more information. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
