Note fondée sur 857 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 mars 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 12 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2023 par Sophia CSR, Gestion de l’hôtel
Hi Anie,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
par un voyageur
Publié le 4 nov. 2019 sur Expedia
Bien situé. Le restaurant à l hôtel offre de tres bon repas .
Commentaires de Gestion de l’hôtel
5 nov. 2019 par Doug, Gestion de l’hôtel
Hello! Thank you for taking the time to offer us some of your feedback! We are pleased to see that you enjoyed you time with us and that you found time to eat at our bistro! We look forward to seeing you again soon!
par un voyageur
Publié le 8 oct. 2018 sur Expedia
Recommandé
pour Tout le mondepar un voyageur
Publié le 16 déc. 2016 sur Expedia
Super hotel et super endroit.personnel tres courtois et gentil et gentilles je la recommande a tous
par un voyageur
Publié le 2 sept. 2024 sur Expedia
To begin with, I was to receive a text when our room was ready. I finally called at about 6:30 to ask if room was ready and it was. We get there and checked in no water was offered as seen offered to other people. We get to our room and start to settle in. In 15min later, I received a text that our room was ready, I go to put the door lock on and it is hanging off the wall and not usable as screws were almost off the wall. I tried to call the front desk and realize there is no phone cord to the phone. I called using my own phone and complained about the problem and was told by Courtney that no maintenance was there to help. I wanted someone to do something about the security and the phone cord. She said that she would be up as soon as she finished checking people in. One and a half hrs.' later, she was a no show. Called the desk again and she was gone of course and Musad aware of the issues, said there is nothing he can do. There was no support or interest in our concern about safety, so being so late and hard to find another hotel, we had to place the chair in front of the door to feel we had some security. The shower has someone else's soap on the soap dish in the shower which tells me no one cleaned the tub or shower. When we move the chair there was some trash under it so again not a clean room. Grout in the bathroom was dirty and looks like not been cleaned for a while. We had a terrible experience and won't stay in a Marriot again. I feel we deserve a refund for this.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kathy,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
This was the perfect spot to stay while visiting our son at UB.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.
par un voyageur
Publié le 31 août 2024 sur Expedia
It was easy to get to
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Aamir,Guest satisfaction is our number one objective, we really appreciate your wonderful rating and review. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur de NORWALK
Publié le 30 août 2024 sur Expedia
Some of the furniture was damaged, but we were told the property is about to get all new furniture and remodel of bath/showers.
Commentaires de Gestion de l’hôtel
31 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Monica,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.
