Avis Suburban Family Home near Buffalo & Niagara Falls

You organized a stay at my residence, misleading me by claiming you were staying with family. There seems to be a lack of remorse or embarrassment after being discovered lying and partying instead. Some 60-70 unknown individuals entered the house, and it's unbelievable you assert that nothing was stolen when you were kicked out and not let back in. How can you claim that nothing was taken when you had no control over the many guests entering and leaving? Damage was inflicted on my door and nightstand during the event, and the repair costs, exceeding $500, have not even been addressed not to mention missing appliances and linens. All of my cameras were disconnected, and my belongings were damaged with the place a mess. The complete absence of shame and self-awareness following the destruction of someone else's property is truly remarkable. Instead of hosting parties at your home, you opted to rent someone else's property and proceeded to cause significant damage and are still somehow acting like a victim here instead of the perpetrator. Here's a straightforward piece of advice: if you're unwilling to cover damages, refrain from hosting parties at someone else's property and causing destruction. It's a simple principle to follow.

Thank you for your feedback. Our pricing for a three-night stay at our private 3-bedroom house is accurate, with a nightly rate and a cleaning fee. It's important to note that VRBO adds taxes and fees beyond our control. You proceeded with the reservation regardless, and the total cost was clear at booking, remaining unchanged. We want to emphasize that if you had budget concerns, you could have contacted us for a possible cancellation. However, since you proceeded with the reservation without communication, we had no way of knowing your concerns. VRBO provides the total cost at booking, and your decision to proceed was based on that information. Any budget concerns afterward cannot be attributed to us. The price you viewed at the time of booking is the amount you were ultimately charged since we do not have the capability to adjust prices or influence VRBO's software.