Note fondée sur 12 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
50 % des clients le recommandent
4,2 Propreté de la chambre
4,2 Service et personnel
3,4 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 22 juin 2024 sur Expedia
It was located near Nyungwe NP. Lovedthe views from our balcony. The staff was outstanding. We enjoyed the entertainment too.
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 mai 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 janv. 2024 sur Expedia
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 4 juin 2023 sur Expedia
5 sur 5
par un voyageur

Publié le 29 déc. 2021 sur Expedia
The rooms are spacious and comfortable with a porch that provide great views. The landscaping is lovely. The staff is friendly and helpful. The house keeping service is superb. I had a wonderful stay there.
Commentaires de Gestion de l’hôtel
29 déc. 2021 par JC, Gestion de l’hôtel
Thank you for the amazing feedback. We loved hosting you. We hope to host you again.
5 sur 5
par un voyageur

Delightful

Publié le 21 oct. 2021 sur Hotels
Wonderful place. Very raffinated staff offering perfect attendance and service.
Commentaires de Gestion de l’hôtel
27 oct. 2021 par JC, Gestion de l’hôtel
Thank you for the amazing feedback. It was an honor hosting you.
2 sur 5
par un voyageur

Aged and not a value-for-money

Publié le 8 sept. 2020 sur Hotels
Very underwhelming. Was the more expensive hotel in an 11 day stay on Rwanda. Hotel is old, staff just going through the motions. Hot water needed fixing. Its location is convenient for the chimp tour.
5 sur 5
par un voyageur de Amsterdam

Publié le 12 janv. 2020 sur Expedia
Perfect location next to forest and tea plantation
Commentaires de Gestion de l’hôtel
14 janv. 2020 par RW, Gestion de l’hôtel
Hello, We are glad that you enjoyed your stay at our hotell.It was our pleasure hosting you at our hotel and we look forward to hosting you some other time.
4 sur 5
par un voyageur

Good hotel, great staff and location

Publié le 10 juin 2019 sur Hotels
A good value hotel in a great location. Very friendly staff who are always on hand to answer any questions. Comfortable and clean rooms which always had hot water. The food is of a very good standard (compliments to the chef). Tea plantations (Gisakura) are a short walk away and you'll meet a lot of friendly locals on the road. Short drive (25 mins) to the start of most treks in Nyungwe with the usual place for Chimp trekking (Cyamadongo) being around 1 hour away. Some disruption with electricity but the staff were always quick to put on the generator (remember you are in rural Rwanda where electricity is a privilege for the majority of the population, so stay patient). Wifi is only available in the main building which is great for switching off in your room. My one critique would be the price for tea/water was excessively high. Thank you!
Commentaires de Gestion de l’hôtel
24 juin 2019 par RW, Gestion de l’hôtel
Thank you very much for taking your time to give us your feedback.We appreciate for the compliments and our goal is to ensure that the clients get the best services as per their satisfaction.
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 25 déc. 2017 sur Hotels