Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
2,2 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 janv. 2024 sur Expedia
The location was nice.. but the rooms are in poor condition.. lots of bugs and needs to upgrade in housekeeping
Commentaires de Gestion de l’hôtel
27 févr. 2024 par manjari, Gestion de l’hôtel
Dear SirSorry for the inconvenience face by you during your stay we will surely work on the points provided by you
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par manjari, Gestion de l’hôtel
Dear Sir Sorry for the inconvenience faced by you during your stay . we will surely work on the points provided by you.
par un voyageur de Mumbai
Hidden charges - Mind it
Publié le 2 janv. 2018 sur Expedia
Pour : Room condition
Contre : Staff behavior. Specially male receptionist.
I would not recommended for this hotel. Hotel staff are very rude. There are hidden charges. Kindly clarify charges before booking. Would like to share my experience:
1) While booking online no where it was mentioned to pay for Gala dinner on 31st night. They forced us to pay Rs. 1500/- per person for Gala dinner on 31st Night and without payment didn't allowed us to check-in. During new year eve you have no choice to backoff but to pay what they ask for and believe me you have to pay a lot. Rs.1500/- was mandatory upon checkin for all guests. We were 4 and we paid Rs. 6000 without having Gala dinner (as timing was 8:30 PM - 11:00 PM). All the guest were disappointed but had no other alternative. No wi-fi service, even AC was not working.
2) They have mentioned 3 guests allowed per room but forced us to pay Rs. 1500/- per Guests above 2.
Checkin time: 2.00 PM and Checkout time: 10 AM
+ve about Hotel - Rooms are in good condition.
So mind it before going for this hotel.
Commentaires de Gestion de l’hôtel
13 févr. 2018 par Hotel Manager, Gestion de l’hôtel
Dear Kapil,
We thank you for booking with us and we apologize for the inconvenience caused to you. However we do mention the gala dinner charges on the website in the terms and condition.
Regarding the Ac and wifi we apologize and will make sure the issue is highlighted. We ensure the best of services to our guest.
par un voyageur
Near to beach but standard room was very small
Publié le 25 oct. 2017 sur ExpediaPositive points-
1) close to beach @1.2 km
2) local market and restaurents are very close
3) very good breakfast
Negative point,
I booked standard room which was very small as compair to other hotels i booked in past.Room furniture is very old.
par Somesh
Publié le 18 août 2016 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2017
Dear Sir/ Ma'am
Greetings from Hotel New Bengal !!!
We thank you for booking with us. Please give us a chance to serve you again in the same. hope to see you soon.
Regards
Hotel New Bengal
par usha kiran re de hyderabad
average
Publié le 17 août 2016 sur Hotelshotal was good but staff was not active, he don't no what is the weather condition, beaches are open or not. he knows only sorry.
par Siddhartha sugyan de Cuttack
Not satisfactory
Publié le 6 nov. 2015 sur Hotels1.Not a very good experience, the resturant was all of a sudden closed without intimation ,we were given the contact of a outside resturant
2.The rooms were not cleaned unless told after two days of stay
3.There was supposed to be a bar only as advertised but not actually
par Not Provided
Nice Hotel
Publié le 21 oct. 2015 sur HotelsIts a nice hotel. Close to Market Place and Sightseeing places.
Commentaires de Gestion de l’hôtel
9 sept. 2017
Dear Sir Ma'am
Greetings from Sunkissed Plaza Goa !!!
We than you for booking your stay in our hotel and we hope to see you again.
Regards Hotel
Sunkissed Plaza
par un voyageur
Hotel was ok but claims on Expedia were lies
Publié le 19 mars 2015 sur Expedia
Pour : Overall clean, calm, decent breakfast
We had booked 2 premium rooms for me and my friend (both traveling with family). As per their claims in Expedia the room was supposed to have 'attached' and 'dedicated' balconies. But when we checked in the rooms it was not there. When we complained, the staff simply refused to agree and said this is what is provided in premium rooms. Since the rooms were in ground floor and no windows (AC rooms) they were stuffy with no so comfortable smell.
One more discrepancy, the hotel is in correctly marked on google maps (my friend got it corrected, but you never know). It was shown very close to the Calangute beach but it not. it would be around 1 km away on one of the main roads.
Otherwise since our rooms were in newly constructed blocks, they were clean and breakfast was decent. Overall not a bad place to stay but with 2800 per night there may be better options around calangute which are true to their claims.
Not sure whether to hold Expedia responsible for not verifying, though booking is made through Expedia there is no provision provided by expedia to claim what is presented in their website.
par un voyageur
Worst Stay
Publié le 17 févr. 2015 sur ExpediaThis is the worst hotel I have stayed in my life. It does not have anything positive. Breakfast is pathetic, there are very options only. Rooms are not cleaned, tab in wash basin was not working. I
Commentaires de Gestion de l’hôtel
9 sept. 2017 par Hotel Sunkissed Plaza, Gestion de l’hôtel
Dear Sir/Ma'am,
Greetings from Sunkissed Plaza Goa !!!
We than you for booking your stay in our hotel. however we apologize for the bad experience you had to face during your stay. We have taken your feedback into consideration and we ensure that the same would not occour again. We also ensure in improving the service standards constantly for our guests to have a peaceful and happy stay.
Regards
Hotel Sunkissed Plaza
