Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,9 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de MONTREAL
Publié le 26 déc. 2022 sur Expedia
Nous avons eu la chance de loger quelques jours au Andenia. Tout était parfait. Bien sur, le lieu est extraordinaire et les chambres sont magnifiques, mais par dessus tout, le service est impeccable. Nous avons senti que chaque employé était vraiment à l'écoute et avait une réelle volonté de contribuer à nous faire passer un voyage de rêve. Merci 1000 fois.
Commentaires de Gestion de l’hôtel
26 déc. 2022 par Amélie, Gestion de l’hôtel
Thank you for your kind comment and for your visit! Until next time!
par un voyageur
Publié le 17 oct. 2022 sur Expedia
Très joli hôtel. Magnifique jardin. Il ne faut cependant pas s’attendre à y manger de la cuisine gastronomique. Menu très réduit. Service sympathique. Carte des vins? Choix entre une sorte de vin rouge ou blanc (Chili). Considérant que l’endroit est loin de Cusco, c’est un très bon pied à terre pour visiter la vallée sacrée.
Commentaires de Gestion de l’hôtel
18 oct. 2022 par Danielle, Gestion de l’hôtel
Dear Danielle,Thank you for your positive feedback about the gardens. As a small and relatively new hotel, we are always looking to see how we can improve and will take your comments in consideration. Our apologies for the limited options in the restaurant. We have recently changed the management of the restaurant and are working on expanding the options available. Thank you for taking the time to do a review of Andenia and we hope that you will be able to visit us again in the Sacred Valley.Best,Management Andenia
par un voyageur de wayland
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Andenia Boutique Hotel, Gestion de l’hôtel
Thank you for your visit!
par un voyageur de Chicago
Publié le 4 juill. 2024 sur Expedia
The first day and night at the property was wonderful. The staff were lovely and set up a bonfire for us with the Expedia benefit for being gold members. The second day we went on the horse back riding excursion which was a lot of fun! However, the hotel did not ask us if we needed an English speaking guide. We did and it was an extra $60. When we came back from the excursion we were disappointed to see that an influencers wedding was being set up and totally taking away from the peaceful and relaxing vibe we wanted when booking this place. Portable toilets were being set up next to the restaurant patio, which ruined our lunch experience. I could see people hammering things into the ground when looking out of the shower window. We decided to leave and the hotel refunded us for the night no problem. If there is going to be any sort of event that takes away from the peaceful and relaxing atmosphere the hotel advertises you should inform guests ahead of time and give them the option to cancel. If we knew influencers would be setting up a wedding we never would have came here.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Andenia, Gestion de l’hôtel
Dear Jennifer:We are glad to hear that you enjoyed the first day and night at our property, and we apologize for how the wedding affected your stay. As your stay was several days before the wedding, we did not inform you in advance as we expected that it would not affect you. As the early preparations for the wedding were more extensive that we expected, we were happy to refund you the final night. We do understand how this impacted the peaceful and relaxing atmosphere you were expecting. We appreciate your feedback - both about the wedding and the horseback activity - and we will take both into consideration to ensure better communication and planning in the future. Thank you for bringing this to our attention, and please let us know if you will return to the Sacred Valley as we will be happy to provide you with a complementary night for your inconvenience.
par un voyageur
Publié le 17 juin 2024 sur Expedia
very nice place, everything was excellent, highly recommended
Commentaires de Gestion de l’hôtel
17 juin 2024 par Andenia, Gestion de l’hôtel
Thank you for your visit Xenia!
par un voyageur
Publié le 12 juin 2024 sur Expedia
I stayed in the property for few days. I was looking for a quiet , beautiful place. It was exactly what I was looking for. The stuff superb , Carolina and Camila helped me with any request I had. / organized my excursions, my special meals request, taxi/ one night I had fantastic bonfire with cheese plate and glass of wine. Unforgettable experience. The stars were magnificent. The property is very well taking care of, rooms super clean, everyone very friendly and helpful. I will definitely stay there again
Commentaires de Gestion de l’hôtel
17 juin 2024 par Andenia, Gestion de l’hôtel
Thank you for your visit Agnieszka!
par un voyageur
Publié le 12 juin 2024 sur Expedia
Beautiful property and grounds. Service was outstanding.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Andenia, Gestion de l’hôtel
Thank you for your visit Evelyn!
par un voyageur
Publié le 13 mai 2024 sur Expedia
Very attentive staff. Kind and accommodating. This is a very secluded location with walk ability to two other dining options. Transport required for anything else and hotel arranges. Food very good at hotel but not a wide selection of dinner choices. Breakfast very good with a focus on healthy foods and local products
Commentaires de Gestion de l’hôtel
17 juin 2024 par Andenia, Gestion de l’hôtel
Thank you for your Visit Donald!
par un voyageur de Lakewood
Publié le 25 mars 2022 sur Expedia
Amazing gardens, lovely staff, wonderful stay. Highly recommended!
par un voyageur
Hidden gem in Sacred Valley
Publié le 25 mai 2021 sur HotelsBeautiful hotel, nice gardens make for a very relaxing setting in the sacred valley. Close to everything. Great breakfast (with a view).
Worth splurging for the upgraded room type as the view from the bed and balcony is amazing.
